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Holiday Inn Express & Suites Ottawa West - Nepean by IHG

2.5 star property
Warm up by the cozy lobby fireplace or dive into an invigorating workout at the gym. A delicious breakfast awaits you - start your day off right!

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Ottawa West - Nepean by IHG

Exterior
Reception
In-room safe, desk, iron/ironing board, free cots/infant beds
Indoor pool
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Housekeeping
  • Laundry
  • Air conditioning
The current price is S$152
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 2 Queen Beds

Combined shower/bathtub, hair dryer, towels

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Shower/bath combination
Hairdryer
Private bathroom
  • 31.59 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Wheelchair)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Wheelchair)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Shower/bath combination
Hairdryer
  • 41.34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Mobility Accessible (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Mobility Accessible (Mobility, Accessible Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed - double
Shower/bath combination
  • 39.94 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed - double
Shower/bath combination
  • 35.77 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, Multiple Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed - double
Shower/bath combination
  • 41.34 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub (Wheelchair)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible Bathtub (Wheelchair)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Shower/bath combination
Hairdryer
Private bathroom
  • 35.77 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed - double
Shower/bath combination
  • 41.34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

Combined shower/bathtub, hair dryer, towels

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Shower/bath combination
Hairdryer
Private bathroom
  • 35.77 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Combined shower/bathtub, hair dryer, towels

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Shower/bath combination
Hairdryer
Private bathroom
  • 30.19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Shower/bath combination
Hairdryer
Private bathroom
  • 31 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed, Jetted Tub

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Jetted Tub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed - double
Shower/bath combination
  • 42.73 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Shower/bath combination
Hairdryer
Private bathroom
  • 42 sq m
  • Sleeps 4
  • 1 Single Bed

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About the area

Map
2055 Robertson Road, Ottawa, ON, K2H5Y9

What's nearby

  • Queensway Carleton Hospital - 3 min drive
  • Algonquin College - 7 min drive
  • Canadian Tire Centre - 9 min drive
  • Tanger Outlets - 10 min drive
  • Parliament Hill - 14 min drive

Getting around

  • Ottawa Fallowfield Station - 14 min drive
  • Ottawa International Airport (YOW) - 22 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Tim Hortons - ‬11 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪The Brew Table - ‬5 min walk
  • ‪Kichesippi Beer Co - ‬16 min walk

About this property

Holiday Inn Express & Suites Ottawa West - Nepean by IHG

Eco-certified hotel near Canadian Tire Centre
Located close to Tanger Outlets, Holiday Inn Express & Suites Ottawa West - Nepean by IHG provides free on-the-go breakfast, dry cleaning/laundry services and a fireplace in reception. In addition to a gym and a 24-hour business centre, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self-parking
  • Express check-out, express check-in and a TV in reception
  • A front desk safe, free newspapers and a 24-hour front desk
  • Guest reviews give top marks for the breakfast, helpful staff and location
Room features
All 115 rooms have comforts such as air conditioning, as well as perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with shower/bath combinations and hairdryers
  • 37-inch LCD TVs with cable channels
  • Wardrobes/cupboards, fridges and coffee/tea makers

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, French, Polish, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,240 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:30 AM
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Ottawa West Nepean
Holiday Inn Express Ottawa West Nepean
Holiday Inn Nepean
Holiday Inn Express Hotel Nepean
Holiday Inn Express Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean
Holiday Inn Express Suites Ottawa West Nepean an IHG Hotel
Holiday Inn Express & Suites Ottawa West - Nepean by IHG Hotel
Holiday Inn Express & Suites Ottawa West - Nepean by IHG Ottawa
Holiday Inn Express Hotel Suites Ottawa West Nepean an IHG Hotel

Frequently asked questions

Does Holiday Inn Express & Suites Ottawa West - Nepean by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM to 10:00 PM.

How much does it cost to stay at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

As of 16 Feb,2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Ottawa West - Nepean by IHG on 23 Feb,2025 start from S$151.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express & Suites Ottawa West - Nepean by IHG pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 25.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

Check-in start time: 4:00 PM; check-in end time: 2:30 AM.

What time is check-out at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

Checkout is at noon.

Where is Holiday Inn Express & Suites Ottawa West - Nepean by IHG located?

Located in Nepean, this eco-certified hotel is within 9 mi (15 km) of Canadian Tire Centre, Tanger Outlets and Rideau Canal. Canadian War Museum and Supreme Court of Canada are also within 12 mi (20 km).

Holiday Inn Express & Suites Ottawa West - Nepean by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 619 out of 1008 reviews
Rating 8 - Good. 266 out of 1008 reviews
Rating 6 - Okay. 65 out of 1008 reviews
Rating 4 - Poor. 25 out of 1008 reviews
Rating 2 - Terrible. 33 out of 1008 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff great, property very clean. Quiet, breakfast was standard. Location convenient
Stayed 2 nights in Feb 2025

10/10 Excellent

Andrei

Liked: Cleanliness, staff & service, property conditions & facilities
The service n the rooms was great
Stayed 1 night in Feb 2025

6/10 Okay

Steven

Stayed 1 night in Nov 2024

10/10 Excellent

Andre

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it's a wonderful hotel. Parking lot could have been better cleared of snow. Room was great as was the staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Arnold

Travelled with partner
Liked: Amenities
Found the staff very friendly and helpful. Rooms tastefully decorated and comfortable beds . Only one night but will return next time in Ottawa.
Stayed 1 night in Feb 2025

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No scent needs to smell clean or spa like Carpets and sofa require change Safe quiet and nice upgrades and modern touches Thank you to front destknstaff for friendly and welcoming conversation
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew, Abbotsford

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you!
Stayed 4 nights in Feb 2025

10/10 Excellent

Trisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Jerry

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Ed

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, the King room is huge!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Cristina

A
Stayed 1 night in Jan 2025

8/10 Good

David

Stayed 1 night in Jan 2025

10/10 Excellent

Caroline

Everything was great. Staff was kind stay was wonderful.
Stayed 1 night in Jan 2025

2/10 Terrible

Tina

Stayed 1 night in Jan 2025

10/10 Excellent

Nan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Jan 2025

10/10 Excellent

Tiffaney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Jiaqi

Stayed 1 night in Jan 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and Quiet
Stayed 1 night in Jan 2025

10/10 Excellent

Vineet

Stayed 1 night in Jan 2025

10/10 Excellent

David

Travelled with family
Liked: Amenities
This was so clean and quiet I will be back.
Stayed 1 night in Jan 2025

8/10 Good

Zebun

Travelled with family
Liked: Cleanliness, staff & service, amenities
carpets needs to be change in entire hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Enzo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Breakfast, friendly staff, very clean
Stayed 1 night in Jan 2025

4/10 Poor

f

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The property was fine, not incredible. My room had many issues and not all had been fixed. I was there for work and the wifi was terrible. Once a large group of parents and teenagers arrived, I no longer had wifi. I will not use this facility and longer. When I asked about this, I was lied to. Do better.
Stayed 5 nights in Jan 2025