Hampton Inn & Suites Ottawa West

2.5 star property
Ottawa hotel in Nepean with free breakfast and fitness centre

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hampton Inn & Suites Ottawa West

Exterior
Free daily buffet breakfast
Reception
In-room safe, desk, free WiFi, bed sheets
In-room safe, desk, free WiFi, bed sheets

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pet-friendly
  • Housekeeping
The price is S$171
includes taxes & fees
26 Jan - 27 Jan

Room options

Available filters for rooms
Showing 9 of 9 rooms

Room, 2 Queen Beds, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Fridge
Shower/bath combination
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet bar)

Highlights

Air conditioning
Heating
Fridge
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
Desk
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Fridge
Sofa bed
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Highlights

Air conditioning
Heating
Private bathroom
Hairdryer
Coffee/tea maker
Desk
Laptop-compatible safe
Daily housekeeping
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-In Shower)

Highlights

Air conditioning
Heating
Private bathroom
Hairdryer
Coffee/tea maker
Desk
Laptop-compatible safe
Daily housekeeping
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Fridge
Shower/bath combination
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Fridge
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
Desk
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar)

Highlights

Air conditioning
Heating
Fridge
Private bathroom
Hairdryer
Microwave
Wet bar
Coffee/tea maker
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Heating
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
Desk
Laptop-compatible safe
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
125 Lusk Street, Ottawa, ON, K2J 6K7

What's nearby

  • Bayshore Shopping Centre - 8 min drive
  • Nepean Sportsplex - 9 min drive
  • Algonquin College - 11 min drive
  • Canadian Tire Centre - 14 min drive
  • Carleton University - 16 min drive

Getting around

  • Ottawa Fallowfield Station - 6 min drive
  • Ottawa International Airport (YOW) - 20 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Tim Hortons - ‬5 min drive
  • ‪Tim Hortons - ‬9 min walk
  • ‪Broadway Bar & Grill - ‬5 min drive
  • ‪Tutti Frutti breakfast & lunch - ‬4 min drive

About this property

Hampton Inn & Suites Ottawa West

Hotel located in Nepean
Consider a stay at Hampton Inn & Suites Ottawa West and take advantage of a free breakfast buffet, a gym and a business centre. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self-parking
  • An electric car charging station, smoke-free property and a front desk safe
  • A 24-hour front desk, a gift shop and coffee/tea in reception
  • Guest reviews say great things about the helpful staff
Room features
All 102 rooms have comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches such as free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Free toiletries and hairdryers
  • Wardrobes/cupboards, coffee/tea makers and heating

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 9 kg per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: CAD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton & Suites Ottawa West
Hampton INN Suites Ottawa West
Hampton Inn & Suites Ottawa West Hotel
Hampton Inn & Suites Ottawa West OTTAWA
Hampton Inn & Suites Ottawa West Hotel OTTAWA

Frequently asked questions

Does Hampton Inn & Suites Ottawa West have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hampton Inn & Suites Ottawa West?

As of 3 Jan,2025, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Ottawa West on 26 Jan,2025 start from S$171.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hampton Inn & Suites Ottawa West pet-friendly?

Yes, Hampton Inn & Suites Ottawa West allows cats and dogs (limit 2 total) with a maximum weight of up to 9 kg per pet. There's a fee of CAD 50 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hampton Inn & Suites Ottawa West?

Self-parking is free at this property.

What time is check-in at Hampton Inn & Suites Ottawa West?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hampton Inn & Suites Ottawa West?

Checkout is at 11:00 AM.

Where is Hampton Inn & Suites Ottawa West located?

Located in Nepean, this hotel is 1.6 mi (2.6 km) from Walter Baker Sports Centre and 2.4 mi (3.9 km) from Chapman Mills Marketplace. Rideau Canal and Nepean Sportsplex are also within 6 miles (10 km).

Hampton Inn & Suites Ottawa West Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 682 out of 1010 reviews" "
Rating 8 - Good. 231 out of 1010 reviews" "
Rating 6 - Okay. 59 out of 1010 reviews" "
Rating 4 - Poor. 17 out of 1010 reviews" "
Rating 2 - Terrible. 21 out of 1010 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

SUSAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel with fantastic breakfast included. Wouldn’t hesitate to stay again.
Stayed 2 nights in Dec 2024

4/10 Poor

Kelly

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
While we enjoyed our stay at this hotel, the interactions with check-in/out and the front desk staff/management was not great. Beware their ‘Pet Friendly’ policy. On the booking site - after a lot of searching - it shows that they charge $50 CAD per pet. Upon check-in, the front desk clerk told me it would be $75 per pet. When I questioned it, he treated me like I was being a nuisance and said it’s always been that way - even though the site says $50. I was told to talk to the manager….who of course was never available. Upon check-out, when I asked about it again, I got the same spiel and they just charged my card the $75 anyway. When I returned home, I called and emailed the manager and they just don’t respond. Terrible customer service. Shame on them for raising the prices once you’re there with your pet and stuck without other options. I enjoyed the hotel but the way they handled the situation has left me not wanting to go back.
Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for an overnight stay in Ottawa west. Clean, spacious room. Would stay here again.
Stayed 1 night in Dec 2024

8/10 Good

GABRIEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a hotel in a residential neighborhood, this is pretty good. It’s not five stars but certainly gets the job done well. Room is very clean and everything is in working order. They also have all the toiletries that one needs (and more if you let them know).
Stayed 2 nights in Dec 2024

8/10 Good

Kenneth

Travelled with partner
Good location just off highway & adjacent to Costco gas station. We have stayed numerous times here as close to relatives. Room had a slight “doggy smell” & given the number of dogs we saw, this needs to be addressed. We found the quality of breakfast products this time to be poor to just okay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kurt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome comfortable beds. Clean.
Stayed 2 nights in Dec 2024

8/10 Good

Karen

Stayed 1 night in Nov 2024

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Thanks for giving us the room with a tub!
Stayed 1 night in Dec 2024

8/10 Good

Rose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like that the room was not ready when I arrive at the hotel even though I arrive one hour fifteen minutes after the check-in time. No other guests who arrived at the same time as me had to wait. I waited 10 minutes before the front desk called me to finalize my check in. When I approached the counter the front desk personnel told me that as a way to apologize they are upgrading my room, but when I walked into the room it was the same type of room that I had booked. I don’t know if the upgrade he was referring to was instead of putting me on a lower floor they will put me on the fourth floor. Not sure I will try Hampton again because of that.
Stayed 1 night in Dec 2024

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Room was spacious
Stayed 1 night in Dec 2024

10/10 Excellent

Amy-Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Francine

Stayed 1 night in Nov 2024

8/10 Good

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 323. Washroom door not functioning properly. Heating/Cooling system was either too hot or too cold (a/c on in Dec?) Otherwise, we enjoyed our stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Tabitha

Stayed 1 night in Nov 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend this property for convenience and comfort
Stayed 1 night in Nov 2024

10/10 Excellent

jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice! There is not one complaint I can think of! Parking was great. Check in was quick and smooth, staff is kind and the room is very clean!
Stayed 1 night in Nov 2024

10/10 Excellent

Anh

Travelled with family
Liked: Property conditions & facilities
Very big room
Stayed 1 night in Nov 2024

8/10 Good

Myriam

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room
Stayed 2 nights in Nov 2024

8/10 Good

Wieslaw

Stayed 1 night in Sep 2024

6/10 Okay

christopher

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here. Very nice hotel…..would love if it had a hot tub but it’s a great place.
Stayed 1 night in Nov 2024

10/10 Excellent

Virushan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient stay for a visit to a nearby part of Ottawa. The space seemed new and clean as a result. Conveniently located near a plaza with some food options and a Costco if needed
Stayed 1 night in Nov 2024

8/10 Good

Rheni, Kingston

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient. Great to have ev charging station on the property!
Stayed 2 nights in Nov 2024

8/10 Good

Amyn

Stayed 1 night in Oct 2024