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Kangetsuen

3.5 star property
Riverfront ryokan with 3 restaurants and spa services

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kangetsuen

Deep-soaking bathtub
Front of property – evening/night
Lobby lounge
Deep-soaking bathtub
Lobby sitting area
VIP Access

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Spa
  • Breakfast available
  • Parking included
  • Housekeeping
The price is S$185
includes taxes & fees
10 Dec - 11 Dec

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Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Japanese Western Style Room, with daybed (River view), Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Japanese Western Style Room, with daybed (River view), Non Smoking

Highlights

Balcony
Air conditioning
Fridge
TV
Private bathroom
Hairdryer
Bidet
Free bottled water
  • 27 sq m
  • River view
  • Sleeps 3
  • 2 Large Single Beds and 1 Large Single Sofa Bed

View all photos for Japanese Western Style Suite, with view bath, living room & private sauna, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Japanese Western Style Suite, with view bath, living room & private sauna, Non Smoking

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
Free bottled water
  • 61 sq m
  • River view
  • Sleeps 3
  • 2 Large Single Beds and 2 Single Futons

View all photos for Dog Friendly Japanese Western Style Room, 61sqm (River side), Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Dog Friendly Japanese Western Style Room, 61sqm (River side), Non Smoking

Highlights

Air conditioning
Fridge
TV
Private bathroom
Hairdryer
Bidet
Free bottled water
Digital channels
  • 61 sq m
  • River view
  • Sleeps 5
  • 2 Large Single Beds and 2 Single Futons

View all photos for Superior Japanese Style Room SHIRAYURI, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Japanese Style Room SHIRAYURI, Non Smoking

Highlights

Air conditioning
Fridge
TV
Private bathroom
Hairdryer
Bidet
Free bottled water
Digital channels
  • 60 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Modern Twin Room, River View, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Modern Twin Room, River View, Non Smoking

Highlights

Air conditioning
Fridge
TV
Private bathroom
Hairdryer
Bidet
Free bottled water
Digital channels
  • 31 sq m
  • River view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for [View Floor] Modern Japanese & Western Style Connecting Rooms (River side), Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

[View Floor] Modern Japanese & Western Style Connecting Rooms (River side), Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
2 bathrooms
Bidet
Hairdryer
Private bathroom
  • 62 sq m
  • River view
  • Sleeps 9
  • 2 Single Beds OR 2 Single Futons

View all photos for Modern Japanese Style Room, River View, Non-Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Modern Japanese Style Room, River View, Non-Smoking

Highlights

Air conditioning
Fridge
TV
Private bathroom
Hairdryer
Bidet
Free bottled water
Digital channels
  • 31 sq m
  • River view
  • Sleeps 4
  • 4 Single Futons

View all photos for Japanese Western Style Room, 40sqm (River side), Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Japanese Western Style Room, 40sqm (River side), Non Smoking

Highlights

Air conditioning
Fridge
TV
Private bathroom
Hairdryer
Bidet
Free bottled water
Digital channels
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Futon

View all photos for Superior Japanese Style Room, River View, KOUBAI, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Japanese Style Room, River View, KOUBAI, Non Smoking

Highlights

Air conditioning
Fridge
TV
Private bathroom
Hairdryer
Bidet
Free bottled water
Digital channels
  • 60 sq m
  • River view
  • Sleeps 7
  • 7 Single Futons

View all photos for Japanese Style Room, 10 Tatami-mats, (Rural side), Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Japanese Style Room, 10 Tatami-mats, (Rural side), Non Smoking

Highlights

Air conditioning
Fridge
TV
Private bathroom
Hairdryer
Bidet
Free bottled water
Digital channels
  • 15 sq m
  • Hill view
  • Sleeps 4
  • 4 Single Futons

View all photos for Superior Japanese Style Room with open air bath

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Japanese Style Room with open air bath

Highlights

Air conditioning
Fridge
TV
Private bathroom
Hairdryer
Bidet
Free bottled water
Digital channels
  • 29 sq m
  • River view
  • Sleeps 3
  • 2 Single Futons

View all photos for Superior Japanese Western Style Room with open air bath

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Japanese Western Style Room with open air bath

Highlights

Air conditioning
Fridge
TV
Private bathroom
Hairdryer
Bidet
Free bottled water
Digital channels
  • 53 sq m
  • River view
  • Sleeps 7
  • 2 Single Beds

View all photos for Japanese Western Style Junior Suite, with open air bath, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Japanese Western Style Junior Suite, with open air bath, Non Smoking

Highlights

Air conditioning
Fridge
TV
Private bathroom
Hairdryer
Bidet
Free bottled water
Digital channels
  • 57 sq m
  • River view
  • Sleeps 6
  • 2 Single Beds

View all photos for Japanese Style Superior Room, with open air bath, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Japanese Style Superior Room, with open air bath, Non Smoking

Highlights

Air conditioning
Fridge
TV
Private bathroom
Hairdryer
Bidet
Free bottled water
Digital channels
  • 41 sq m
  • River view
  • Sleeps 6
  • 4 Single Futons

View all photos for Japanese Style Twin Room with Moon View Terrace, River View, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Japanese Style Twin Room with Moon View Terrace, River View, Non Smoking

Highlights

Air conditioning
Fridge
TV
Private bathroom
Hairdryer
Bidet
Free bottled water
Digital channels
  • 27 sq m
  • River view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Japanese Style Standard Room, River view, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Japanese Style Standard Room, River view, Non Smoking

Highlights

Air conditioning
Fridge
TV
Private bathroom
Hairdryer
Bidet
Free bottled water
Digital channels
  • 27 sq m
  • River view
  • Sleeps 6
  • 4 Single Futons

View all photos for Japanese Style Room, 8 Tatami-mats, (Rural side), Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Japanese Style Room, 8 Tatami-mats, (Rural side), Non Smoking

Highlights

Air conditioning
Fridge
TV
Private bathroom
Hairdryer
Bidet
Free bottled water
Digital channels
  • 13 sq m
  • Hill view
  • Sleeps 4
  • 4 Single Futons

View all photos for Room with Tatami Area with Terrace Deck, River View, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Room with Tatami Area with Terrace Deck, River View, Non Smoking

Highlights

Air conditioning
Fridge
TV
Private bathroom
Hairdryer
Bidet
Free bottled water
Digital channels
  • 40 sq m
  • River view
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Futon

View all photos for Standard Twin Room, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Twin Room, Non Smoking

Highlights

Air conditioning
Fridge
TV
Private bathroom
Hairdryer
Bidet
Free bottled water
Digital channels
  • 27 sq m
  • Hill view
  • Sleeps 3
  • 2 Single Beds

View all photos for Synchronized Twin Room, Japanese Western Style, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Synchronized Twin Room, Japanese Western Style, Non Smoking

Highlights

Air conditioning
Fridge
TV
Private bathroom
Hairdryer
Bidet
Free bottled water
Digital channels
  • 42 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds and 1 Single Murphy Bed

View all photos for Japanese Style Junior Suite, River View, SHION, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Japanese Style Junior Suite, River View, SHION, Non Smoking

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
Free bottled water
  • 87 sq m
  • River view
  • Sleeps 4
  • 4 Single Futons

View all photos for [View Floor] Japanese Style Room, 10 Tatami-mats, (Rural side), Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

[View Floor] Japanese Style Room, 10 Tatami-mats, (Rural side), Non Smoking

Highlights

Air conditioning
Fridge
TV
Private bathroom
Hairdryer
Bidet
Free bottled water
Digital channels
  • Hill view
  • Sleeps 6
  • 4 Single Futons

View all photos for Run of house for 2-5people

In-room safe, iron/ironing board, free WiFi, bed sheets

Run of house for 2-5people

Highlights

Air conditioning
Fridge
TV
Private bathroom
Hairdryer
Bidet
Free bottled water
Digital channels
  • Hill view
  • Sleeps 6
  • 4 Single Futons

View all photos for Run of house for Single use

In-room safe, iron/ironing board, free WiFi, bed sheets

Run of house for Single use

Highlights

Air conditioning
Fridge
TV
Private bathroom
Hairdryer
Bidet
Free bottled water
Digital channels
  • Hill view
  • Sleeps 1
  • 1 Single Bed

Similar properties

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9.0 out of 10, Wonderful, (257)
The price is S$220
includes taxes & fees
19 Dec - 20 Dec
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About the area

Map
14-2 Tokachigawa Onsen Minami, Otofuke, Hokkaido, 080-0263

What's nearby

  • Tokachigawa Onsen - 6 min walk - 0.5 km
  • Tokachigaoka Park - 10 min walk - 0.9 km
  • Hokkaido Tokachi Ecology Park - 2 min drive - 1.5 km
  • Obihiro City Office - 11 min drive - 11.0 km
  • Kita no Yatai - 11 min drive - 10.5 km

Getting around

  • Satsunai Station - 10 min drive
  • Obihiro Station - 19 min drive
  • Obihiro (OBO-Tokachi - Obihiro) - 34 min drive

Restaurants

  • ‪インデアン札内店 - ‬7 min drive
  • ‪麺処田楽 - ‬5 min walk
  • ‪ターブルベジ - ‬14 min walk
  • ‪美味館 - ‬7 min drive
  • ‪江戸金寿司 - ‬4 min walk

About this property

Kangetsuen

Ryokan near Tokachigawa Onsen
Take advantage of an indoor mineral hot spring (onsen), a terrace and a garden at Kangetsuen. Treat yourself to spa services, such as aromatherapy, a massage or a body treatment. At the 3 on-site restaurants, enjoy breakfast, dinner and Japanese cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as laundry facilities and a bar.
Additional perks include:
  • Free self-parking
  • Buffet breakfast (surcharge), hot springs on-site and a 24-hour front desk
  • Luggage storage, a computer station and karaoke
Room features
All 104 rooms have comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
More amenities include:
  • Bidets, free toiletries and hairdryers
  • 55-inch TVs with digital channels
  • Fridges and daily housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 2,750 for adults and JPY 2,750 for children
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Mugi
  • Nire no Mori
  • Senka
  • Togetsu

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 2,680 square feet of conference space
  • 3 meeting rooms
  • Computer station

Outdoors

  • Garden
  • On a river
  • Terrace

Spa

  • Aromatherapy
  • Facials
  • Hot springs
  • Indoor mineral hot springs (onsen)
  • Massage
  • Outdoor mineral hot springs (onsen)
  • Public bath open from 4:00 AM - 9:00 AM
  • Reflexology
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • No lift

More

  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of JPY 3300 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 10 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2750 for adults and from JPY 2750 for children
  • Pet fee: JPY 3300 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system

We should mention

This property does not have any lifts
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Kangetsuen Inn Otofuke
Kangetsuen Inn
Kangetsuen Otofuke
Kangetsuen
Kangetsuen Hokkaido, Japan - Otofuke-Cho
Kangetsuen Ryokan
Kangetsuen Otofuke
Kangetsuen Ryokan Otofuke

Frequently asked questions

Is Kangetsuen pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 10 kg per pet. There's a fee of JPY 3300 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Kangetsuen?

As of 26 Nov,2024, prices found for a 1-night stay for 2 adults at Kangetsuen on 10 Dec,2024 start from S$184.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Kangetsuen?

Self-parking is free at this property.

What time is check-in at Kangetsuen?

Check-in start time: 3 PM; check-in end time: 8 PM.

What time is check-out at Kangetsuen?

Checkout is at 10 AM.

Where is Kangetsuen located?

Situated on a river, this spa ryokan is within a 10-minute walk of Tokachigawa Onsen and Tokachigaoka Park. Hokkaido Tokachi Ecology Park is 1.1 mi (1.7 km) away.

Kangetsuen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 195 out of 411 reviews" "
Rating 8 - Good. 156 out of 411 reviews" "
Rating 6 - Okay. 45 out of 411 reviews" "
Rating 4 - Poor. 10 out of 411 reviews" "
Rating 2 - Terrible. 5 out of 411 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Tan Kok

Travelled with family
Liked: Cleanliness, property conditions & facilities
The staff at the counter don't seems to be able communicate effectively. We checked in quite late and we were told about dinner need reservation before specific time resulting we headed out nearby ramen shop but were not accepting anymore customer. We went back to our room and order for room service but was declined because the staff couldn't speak english. We snacked on our biscuit at the end as our dinner.
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
列車での北海道の旅の途中で、チェックインが遅くなったので、夕食の時間に間に合わなく、当日素泊まりで予約し、朝食だけを翌日付けて頂きました。近辺の事もあまり知らずに来たのですが、泊まってみて、景色もお部屋も温泉も素晴らしい宿でした。スタッフのみなさんにも親切に対応して頂き、たいへん心地よく過ごす事が出来ました。次は、のんびりと連泊したいと思います。
Stayed 1 night in Jan 2023

8/10 Good

Shiro

Liked: Cleanliness, property conditions & facilities, room comfort
Highly recommended
The food was amazing. The room was very clean and the tea set in the room was really nice. The bath was great, too.
Stayed 1 night in Aug 2022

10/10 Excellent

SHIRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
The hotel is just excellent. I would come back here every year. I was happy with everything except the smoky elevator near the bath. Hope that the tobacco smell will be gone before I get back here.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Spot :)
Hidden gem well worth while finding out with excellent views, onsen (including rooms w private onsen), food and apparently large meeting facilities. Not many international visitors counted as a bonus.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice.room, especially twin rooms we stayed, very new and modern
Stayed 1 night in Nov 2019

8/10 Good

Campbell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional hotel with big rooms in a quiet area
Big traditional hotel with good onsen in a relatively quiet area. We opted for the Western style Japanese room which was very big and comfortable. Room still has traditional ryokan feel but with twin beds which we opted. Dinner was served in a big dining area (which looks a little dated) with few other couples but we were not provided the crab plan as we had indicated. Request to change the main course of beef or scallops to crab was also dismissed. Buffet breakfast was served here and was reasonably good. We enjoyed the outdoor onsen. Service staff at reception and restaurant were helpful but could hardly communicate in English. There was nothing to explore on foot in the surrounding areas so we rested in the room till dinner time.
Stayed 1 night in Sep 2019

10/10 Excellent

miguel, malaysia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its very far from alot of areas. but if you're heading near furano, this place isn't too far off. dinner and breakfast is provided. facilities are awesome and the private onsen in the room made the distance worth every penny. perfect for a getaway from city life and rest and relaxing holiday.
Stayed 1 night in Feb 2019

8/10 Good

KOK ENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Yan Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Kam, Hong Kong

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel but unfriendly check in staff.
Nice and spacious room with comfortable bed and pillow. Unfortunately the check in staff and check out staff were very unfriendly.
Stayed 1 night in Aug 2018

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buffet breakfast was good. The private Onsen was comfy. Staff are nice and friendly.
Stayed 1 night in May 2018

6/10 Okay

K, Hong Kong

Liked: Staff & service
One night stay for a family of 3
Old hotel. Old room, furniture and other facilities. Staff is very helpful and friendly.
Stayed 1 night in Feb 2018

10/10 Excellent

Hermes, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very helpful staff and nice hot springs
We really enjoy the stay. The food are tasty, the hot springs are great and really comfortable. We also really appreciate the staff who are really helpful. Although they can’t speak english well, they still willing to listen and try to help. I would like to recommend this hotel to people who want to have a relax hoilday.
Stayed 2 nights in Dec 2017

10/10 Excellent

MAN KIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

jusME, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best of the 6 hotels stayed in hokkaido
This was the first n best hotel of the 6 hotels stayed during my trip. Staff was very friendly and took time to lead us to our room and explain details on the onsen use. Took half board and very happy with the dinner n breakfast. Quality of food was good. Ambience was homely. The best part was no group tours. Room was jap style and amenities were well equipped. Futon abit thin for me but it was still ok. Overall, a relaxing and homely stay.
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
令人放鬆的好飯店
飯店服務人員笑容可掬，湯屋設計舒適恰當，下次要再來入住。
Stayed 1 night in Jun 2017

6/10 Okay

Rudy

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wondeful onsen resort. Room come with very good river view. Area were tranquil and healing. Syaff are great and meals awesome.

10/10 Excellent

Hisako

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot springs with great food
Huge breakfast and dinner were included in price. Cool, Private outside hot bath came with the room. The view of the Tokachi River in snow from the hot tub was spectacular!

10/10 Excellent

Chong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel I stay
I really like this hotel.. I m surprise when they realize I m non Japanese, they get a staff can speck English to help me to bring my room n show me the place.. Also I like the private onsen inside my room it come as a surprise as I did not opt for an private onsen room .. It first time I have a private onsen .. Location, I think it ok in the surrounding, their provide free transport from obihiro station to hotel. Food, as in winter many shops closed, but still I manage to get food.. I didn't get the full board, as I wanted to try other food beside hotel. But they have ramen stall open at 9pm -11pm.. Interesting to open biz for 2 hrs but it serve good ramen. The hotel also provide transportation to n fro to the ice festival event.. Over my 16 days trips, this is one hotel I love most n will come back again

8/10 Good

Yiu Chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Good service, good hospitality, with a few Taiwanese working there that can assist anytime if any communication issue....

10/10 Excellent

KoonYinWelly

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Very nice environment and service
Service is great, with fluent English speaking receptionist Can do shopping over there easily and tax refund Nice hot bath available There's a nice coffee shop in the wood but unfortunately i dont have much time to spend The only thing to disappoint is the room, there's an empty can under the can not being cleaned, and the room is full of cigz smell even i as a smoker dislike it.