4/10 Poor
barbara
Travelled with partner
20 Nov,2024
Disliked: Cleanliness, amenities, property conditions & facilities
I liked the locality as we were visiting the hospital. I had driven in the snow and ice and from Dartmoor which was 5 hrs and was very much looking forward to a cosy comfortable hotel. What we got was neither cosy or comfortable. We requested a bath on the digital booking in form. We indeed
got a room with a bath but it was so
cold in the bathroom we got under the duvet in our clothing to get warm. (15:45). We went to reception to be told there was no alternative room as they were fully booked. However, on checking booking .com there was indeed a room available but double to what we paid. We were offered another duvet or did we want to check out! We were given an oil radiator. As I read on another review this was also given to another customer. So be prepared. We didn’t use the restaurant for the evening meal, but went out to get warm. Breakfast this morning was an experience. Full English, typical reheated food. Not impressed at all with this hotel.
barbara
Stayed 1 night in Nov 2024