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HOTEL UNIVERSAL PORT

4.0 star property
Bayside Osaka hotel in Konohana with a 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for HOTEL UNIVERSAL PORT

Lounge
In-room safe, blackout curtains, iron/ironing board, free WiFi
Buffet
View from property
Lounge

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Laundry
    Laundry

Room options

Available filters for rooms
Showing 38 of 38 rooms

View all photos for Ocean Deluxe for 4 people - Top Floor -(2 Single Beds and 2 Sofa bed)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Ocean Deluxe for 4 people - Top Floor -(2 Single Beds and 2 Sofa bed)

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Separate bath and shower
  • 40 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for AEGEAN STANDARD KING

In-room safe, blackout curtains, iron/ironing board, free WiFi

AEGEAN STANDARD KING

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Separate bath and shower
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Twin for 2 people - Top Floor -(2 Single Beds)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Ocean Twin for 2 people - Top Floor -(2 Single Beds)

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Separate bath and shower
  • 34 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard King Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard King Room

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Separate bath and shower
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room (2 Single Beds and 2 Soda Beds)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Quadruple Room (2 Single Beds and 2 Soda Beds)

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Separate bath and shower
  • 40 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Standard Twin Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Twin Room

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Separate bath and shower
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Triple Room (2 Single Beds and 1 Sofa Bed)

Extra beds

Deluxe Triple Room (2 Single Beds and 1 Sofa Bed)

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Separate bath and shower
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Ocean Twin for 3 people - Top Floor -(2 Single Beds and 1 Sofa bed)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Ocean Twin for 3 people - Top Floor -(2 Single Beds and 1 Sofa bed)

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Separate bath and shower
  • 34 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Deluxe Twin Room, 2 Single Beds

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Twin Room, 2 Single Beds

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Separate bath and shower
  • 40 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Triple Room (2 Single Beds and 1 Sofa bed)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Triple Room (2 Single Beds and 1 Sofa bed)

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Separate bath and shower
  • 34 sq m
  • Water view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Twin Room, 2 Single Beds

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Twin Room, 2 Single Beds

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Separate bath and shower
  • 34 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for AEGEAN STANDARD TWIN

In-room safe, blackout curtains, iron/ironing board, free WiFi

AEGEAN STANDARD TWIN

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Separate bath and shower
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Caribbean Superior Triple Room (2 Single Beds and 1 Sofa Bed)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Caribbean Superior Triple Room (2 Single Beds and 1 Sofa Bed)

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Separate bath and shower
  • 34 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

View all photos for Caribbean Superior Twin Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Caribbean Superior Twin Room

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Separate bath and shower
  • 34 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for AEGEAN DELUXE Quadruple Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

AEGEAN DELUXE Quadruple Room

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Separate bath and shower
  • 40 sq m
  • Water view
  • Sleeps 4
  • 2 Single Beds and 2 Single Trundle Beds

View all photos for AEGEAN DELUXE Triple Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

AEGEAN DELUXE Triple Room

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Separate bath and shower
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

View all photos for Ocean Deluxe for 2 people - Top Floor -(2 Single Beds)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Ocean Deluxe for 2 people - Top Floor -(2 Single Beds)

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Separate bath and shower
  • 40 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for AEGEAN DELUXE Twin Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

AEGEAN DELUXE Twin Room

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Separate bath and shower
  • 40 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Ocean Deluxe for 3 people - Top Floor -(2 Single Beds and 1 Sofa bed)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Ocean Deluxe for 3 people - Top Floor -(2 Single Beds and 1 Sofa bed)

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Separate bath and shower
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

View all photos for Standard King Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard King Room

  • Sleeps 2
  • 1 King Bed

View all photos for WAKU WAKU Wonder Room

Lobby

WAKU WAKU Wonder Room

  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Standard Twin Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Ocean Twin Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Ocean Twin Room

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds OR 2 Single Beds

View all photos for Party Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Party Room

  • Sleeps 6
  • 2 Single Bunk Beds and 2 Single Sofa Beds

View all photos for Family Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Family Room

  • Sleeps 4
  • 3 Single Beds OR 1 Single Sofa Bed and 3 Single Beds

View all photos for OCEAN DELUXE

In-room safe, blackout curtains, iron/ironing board, free WiFi

OCEAN DELUXE

  • Sleeps 4
  • 2 Single Beds

View all photos for Aegae STANDARD KING

In-room safe, blackout curtains, iron/ironing board, free WiFi

Aegae STANDARD KING

  • Sleeps 2
  • 1 King Bed

View all photos for MINIONS ROOM 3 Super Silly Fun Land, A Memorable Place For Gru And The Girls

In-room safe, blackout curtains, iron/ironing board, free WiFi

MINIONS ROOM 3 Super Silly Fun Land, A Memorable Place For Gru And The Girls

  • Sleeps 4
  • 2 Single Bunk Beds

View all photos for Aegae STANDARD TWIN

In-room safe, blackout curtains, iron/ironing board, free WiFi

Aegae STANDARD TWIN

  • Sleeps 2
  • 2 Single Beds

View all photos for Girly Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Girly Room

  • Sleeps 4
  • 4 Single Beds

View all photos for Carib SUPERIOR

In-room safe, blackout curtains, iron/ironing board, free WiFi

Carib SUPERIOR

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds OR 2 Single Beds

View all photos for Superior Corner Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Corner Room

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds OR 2 Single Beds

View all photos for Superior Twin Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Twin Room

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds OR 2 Single Beds

View all photos for MINIONS ROOM Gru's House

Bathroom

MINIONS ROOM Gru's House

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 2 Single Beds

View all photos for Aegae DELUXE

In-room safe, blackout curtains, iron/ironing board, free WiFi

Aegae DELUXE

  • Sleeps 4
  • 2 Single Sofa Beds and 2 Single Beds

View all photos for Deluxe Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Room

  • Sleeps 4
  • 2 Single Sofa Beds OR 2 Single Beds

View all photos for Aegae Superior Corner

In-room safe, blackout curtains, iron/ironing board, free WiFi

Aegae Superior Corner

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds OR 2 Single Beds

Superior Room

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 2 Single Beds

Similar properties

Property entrance
HOTEL UNIVERSAL PORT VITA
Free WiFi
Restaurant
Air conditioning
Breakfast available
9.4 out of 10, Exceptional, (1001)
HOTEL UNIVERSAL PORT VITA
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About the area

Map
1-1-111 Sakurajima, Konohana Ku, Osaka, Osaka-fu, 554-0031

What's nearby

  • Universal Studios Japan - 5 min walk - 0.4 km
  • Universal CityWalk Osaka - 5 min walk - 0.5 km
  • Legoland Discovery Center - 6 min drive - 6.3 km
  • Osaka Aquarium Kaiyukan - 7 min drive - 6.5 km
  • Kyocera Dome Osaka - 8 min drive - 7.3 km

Getting around

  • Universal City Station - 3 min walk
  • Chidoribashi Station - 5 min drive
  • Osaka (ITM-Itami) - 38 min drive

Restaurants

  • ‪ホテル ユニバーサル ポート ラウンジR - ‬2 min walk
  • ‪ポートダイニング リコリコ - ‬1 min walk
  • ‪The Dragon's Pearl - ‬8 min walk
  • ‪Buffet Dining 'Akala The Park Front Hotel - ‬3 min walk
  • ‪Eggs 'n Things - ‬6 min walk

About this property

HOTEL UNIVERSAL PORT

Upscale hotel near Universal Studios Japan
Located close to Osaka Takoyaki Museum and Universal CityWalk Osaka, HOTEL UNIVERSAL PORT provides shopping on-site, a coffee shop/cafe and dry cleaning/laundry services. The on-site restaurant, rico rico, offers breakfast and dinner. In addition to a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a 24-hour front desk
  • A vending machine, laundry services and luggage storage
  • Tour/ticket information, a porter/bellboy and multilingual staff
  • Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All 600 rooms feature comforts such as air conditioning, in addition to perks such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with separate baths/showers and bidets
  • HDTVs with cable channels
  • Fridges, children's slippers and heating

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (JPY 3,000 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: JPY 3,300 for adults and JPY 1,900 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Acqua
  • Lounge R
  • Rex cafe
  • rico rico

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • On the bay

Spa

  • In-room massages

Accessibility

  • No lift

More

  • 1 building
  • 14 floors
  • Built in 2005
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • HDTV with digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Disposable items, such as razors, hairbrushes, toothbrushes, and skincare items, are available in the lobby.
The listed parking fee applies per 24-hour period, beginning at noon. Guests parked past noon the following day will be charged JPY 500 per vehicle, per hour.

Renovations and closures

This property is closed from 22 January 2025 to 22 January 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 3300 for adults and from JPY 1900 for children
  • Covered self-parking fee: JPY 3000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Requests for food allergies cannot be accommodated at this property.

We should mention

This property does not have any lifts
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Hotel Universal Port
Hotel Universal Port Osaka
Universal Port
Universal Port Hotel
Universal Port Osaka
Universal Port Osaka
Hotel Universal Port Hotel
Hotel Universal Port Osaka
Hotel Universal Port Hotel Osaka

Frequently asked questions

Is HOTEL UNIVERSAL PORT pet-friendly?

No, pets are not allowed at this property.

How much is parking at HOTEL UNIVERSAL PORT?

Self-parking is available for JPY 3000 per night. Limited spots are available.

What time is check-in at HOTEL UNIVERSAL PORT?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at HOTEL UNIVERSAL PORT?

Checkout is at 11:00 AM.

Where is HOTEL UNIVERSAL PORT located?

Located in Konohana, this hotel is within a 5-minute walk of Universal Studios Japan and Osaka Takoyaki Museum. Universal CityWalk Osaka and Legoland Discovery Center are also within 2 mi (3 km). Universal City Station is only a 3-minute walk and Sakurajima Station is 9 minutes.

HOTEL UNIVERSAL PORT Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 739 out of 1006 reviews" "
Rating 8 - Good. 207 out of 1006 reviews" "
Rating 6 - Okay. 36 out of 1006 reviews" "
Rating 4 - Poor. 12 out of 1006 reviews" "
Rating 2 - Terrible. 12 out of 1006 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for everyone that made our staff so easy and enjoyable .. see you all soon
Stayed 2 nights in Nov 2024

10/10 Excellent

Julian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and it was walking distance to universal studios
Stayed 2 nights in Nov 2024

10/10 Excellent

Asma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay. Spacious room with a view of USJ park. Lovely separate bath shower, toilet and sink 👌working AC. Big bed. Security was great-have to tap your card to go in the lift up to the rooms. 5 minute walk to USJ. Food in Universal city mall. Just a bit of a trek to come from central Osaka. Self-check out via machines. Great value for money. Would definitely recommend to stay. Staff were friendly. Water machines on each floor. No complaints.
Stayed 2 nights in Nov 2024

10/10 Excellent

Charmaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to universal studios
Stayed 3 nights in Nov 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Clare

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for Universal Studios
Stayed 2 nights in Oct 2024

8/10 Good

jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Right next to Universal Studio Osaka. Very good breakfast buffet, a lot of options and very decent quality. Rooms are clean and efficiently organized.
Stayed 2 nights in Oct 2024

10/10 Excellent

Danielle, Corona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed only one night to visit Universal Studios for the day, and if I were to ever go back I'd stay at this hotel. Rooms are extremely comfortable and clean, staff is kind and was willing to help me as a foreigner get around, and it was super close to City Walk and the park. It has a laundry room inside the hotel and the breakfast was pretty good. It's buffet style. Also want to add the perk of having lockers in the hotel lobby to store your small luggage in while you're exploring the city after check in!
Stayed 1 night in Nov 2024

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

8/10 Good

Choong Pui

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very friendly and helpful. Hotel room is clean and big enough to lay down 2 luggage
Stayed 2 nights in Oct 2024

2/10 Terrible

Kelly

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Rude staff checking in, room not explained where or where to get amenities or water. No perks for staying even though you’re supposed to get minion pack. Wouldnt recommend staying
Stayed 1 night in Oct 2024

8/10 Good

Tuan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jeff

Stayed 4 nights in Sep 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious, and the breakfast buffet offered a good variety of options. The free storage locker was also very convenient and easy to use.
Stayed 2 nights in Oct 2024

10/10 Excellent

WEI LING

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Mathew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to the park
Stayed 1 night in Oct 2024

10/10 Excellent

Marc

Stayed 2 nights in Sep 2024

2/10 Terrible

Zack

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Pick a hotel closer to downtown universal skip this one.
Stayed 2 nights in Oct 2024

8/10 Good

BRENDA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had a mildew scent and my husband started coughing since day 1 in the room
Stayed 4 nights in Sep 2024

10/10 Excellent

ket, San Ramon

Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel with easy check in and out
Stayed 2 nights in Sep 2024

10/10 Excellent

Jesus

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing guest services and room keeping. Very close to USJ and citywalk.
Stayed 3 nights in Sep 2024

10/10 Excellent

Brennan

Stayed 3 nights in Aug 2024

10/10 Excellent

Brad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay if going to Universal Studios Japan, staff was nice and courteous
Stayed 3 nights in Sep 2024