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Surestay Plus By Best Western Orlando Lake Buena Vista

2.5 star property
Hotel with free breakfast, near Orlando Vineland Premium Outlets

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Surestay Plus By Best Western Orlando Lake Buena Vista

Outdoor pool
In-room safe, iron/ironing board, bed sheets
In-room safe, iron/ironing board, bed sheets
Outdoor pool
Front of property

Reviews

7.0 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Parking included
    Parking included
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
The price is S$114
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, 1 King Bed, Accessible, Kitchen (with Sofabed)

In-room safe, iron/ironing board, bed sheets

Suite, 1 King Bed, Accessible, Kitchen (with Sofabed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Flat-screen TV
Sofa bed
Separate bedroom
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Kitchen (with Sofabed)

In-room safe, iron/ironing board, bed sheets

Suite, 2 Double Beds, Accessible, Kitchen (with Sofabed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Flat-screen TV
Sofa bed
Separate bedroom
  • 51 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Separate Living Room;with Sofabed)

In-room safe, iron/ironing board, bed sheets

Suite, Multiple Beds, Non Smoking, Kitchen (Separate Living Room;with Sofabed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Flat-screen TV
Sofa bed
2 bedrooms
  • 74 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible, Kitchen (with Sofabed)

In-room safe, iron/ironing board, bed sheets

Suite, Multiple Beds, Accessible, Kitchen (with Sofabed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Flat-screen TV
Sofa bed
2 bedrooms
  • 75 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (Separate Living Room;with Sofabed)

In-room safe, iron/ironing board, bed sheets

Suite, 1 King Bed, Non Smoking, Kitchen (Separate Living Room;with Sofabed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Flat-screen TV
Sofa bed
Separate bedroom
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (Separate Living Room;with Sofabed)

In-room safe, iron/ironing board, bed sheets

Suite, 2 Queen Beds, Non Smoking, Kitchen (Separate Living Room;with Sofabed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Flat-screen TV
Sofa bed
Separate bedroom
  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Double Beds, Accessible, Kitchen (with Sofabed)

In-room safe, iron/ironing board, bed sheets

Suite, 2 Double Beds, Accessible, Kitchen (with Sofabed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Flat-screen TV
Sofa bed
Separate bedroom
  • 51 sq m
  • Sleeps 6
  • 2 Double Beds

Similar properties

Exterior

Extended Stay America Suites Orlando Lake Buena Vista

Pool
Breakfast included
Pet-friendly
Parking included
6.8 out of 10, (1006)
The price is S$99
includes taxes & fees
19 Dec - 20 Dec
Extended Stay America Suites Orlando Lake Buena Vista
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About the area

Map
8200 Palm Pkwy, Orlando, FL, 32836-6427

What's nearby

  • Orlando Vineland Premium Outlets - 4 min drive - 3.2 km
  • Disney Springs™ - 5 min drive - 3.8 km
  • Discovery Cove - 6 min drive - 5.4 km
  • Orange County Convention Center - 6 min drive - 5.9 km
  • SeaWorld® Orlando - 7 min drive - 5.5 km

Getting around

  • Orlando Station - 21 min drive
  • Orlando International Airport (MCO) - 22 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Giordano's - ‬16 min walk
  • ‪Ford's Garage- Orlando - ‬4 min drive
  • ‪Sofrito Latin Cafe - ‬12 min walk
  • ‪Shake Shack - ‬4 min drive

About this property

Surestay Plus By Best Western Orlando Lake Buena Vista

Hotel near Orlando Vineland Premium Outlets
A free breakfast buffet, laundry facilities and a gym are just a few of the amenities provided at Surestay Plus By Best Western Orlando Lake Buena Vista. Stay connected with free WiFi in public areas.
You'll also find perks such as:
  • An outdoor pool
  • Free self-parking
  • A free theme park shuttle, a 24-hour front desk and smoke-free property
  • Tour/ticket information, a vending machine and concierge services
  • Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 123 rooms feature comforts such as air conditioning and separate sitting areas, as well as perks such as safes and separate dining areas. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Wardrobes/cupboards, separate sitting areas and separate dining areas
  • 32-inch flat-screen TVs with cable channels
  • Heating, housekeeping and phones

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free theme park shuttle
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM

Family friendly

  • Free theme park shuttle
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Separate dining area

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 3 November 2023 to 30 November 2024 (completion date subject to change). The following areas are affected:
  • Laundry facilities
  • Lobby
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay
  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and mobile payments; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Surestay Plus By Best Western Orlando Lake Buena Vista Hotel
Surestay Plus By Best Western Orlando Lake Buena Vista Orlando

Frequently asked questions

Does Surestay Plus By Best Western Orlando Lake Buena Vista have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Surestay Plus By Best Western Orlando Lake Buena Vista?

As of 23 Nov,2024, prices found for a 1-night stay for 2 adults at Surestay Plus By Best Western Orlando Lake Buena Vista on 24 Nov,2024 start from S$113.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Surestay Plus By Best Western Orlando Lake Buena Vista pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Surestay Plus By Best Western Orlando Lake Buena Vista?

Self-parking is free at this property.

What time is check-in at Surestay Plus By Best Western Orlando Lake Buena Vista?

Check-in start time: 3:00 PM; check-in end time: 3:00 AM. Late check-in is available during limited hours.

What time is check-out at Surestay Plus By Best Western Orlando Lake Buena Vista?

Checkout is at 11:00 AM.

Where is Surestay Plus By Best Western Orlando Lake Buena Vista located?

Situated in Orlando, this hotel is within 3 miles (5 km) of Orlando Vineland Premium Outlets, Disney Springs™ and Walt Disney World® Resort. Lake Bryan and Mary Queen of the Universe Shrine are also within 3 miles (5 km).

Surestay Plus By Best Western Orlando Lake Buena Vista Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 347 out of 1046 reviews" "
Rating 8 - Good. 220 out of 1046 reviews" "
Rating 6 - Okay. 174 out of 1046 reviews" "
Rating 4 - Poor. 127 out of 1046 reviews" "
Rating 2 - Terrible. 178 out of 1046 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Popy

Stayed 3 nights in Nov 2024

6/10 Okay

Bryan

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Still under renovation. The unit was good but needs service. The bathroom sink was clogged, shower water was all Hot and the unit needs some lighting renewal, its a very dim unit. Overall, the service was good though, with daily room service.
Stayed 4 nights in Nov 2024

10/10 Excellent

Ivette, Kissimmee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have no complain! The hotel is in remodel and rooms still need to be changed, but they are clean and convenient. Staff are really super nice and helpful! Breakfast area was clean, assorted, and nice lady making sure everything was clean and full of items. From the front desk to service ladies I felt welcomed. Thanks Yamileth for your help! Definitely I would stayed again! 🤗
Stayed 7 nights in Nov 2024

4/10 Poor

Andrea

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WARMING BEFORE YOU STAY.Room are good but this hotel is currently under construction, the walls and elevator are dirty, the lobby is the only place that looks nice. To make matters worst it seems it’s also a shelter homeless people walking in and out the hotel. Side doors were unlocked all week the fixed and lock on the weekends . I had someone in the elevator with me that press the 4th floor then I pressed the 3 and the got off with me the next day a homeless looking men walking back and forth in the hallway, I told front desk and maintenance guy and they both were very dismissive with my concerns.. Go early (7am)to have breakfast they don’t refill unless you ask staff to bring u a piece of bread of yogurt, on top of that they roll their eyes. Knowing breakfast ends at 9:30 and by 8:30 everything is gone and staff is just standing around looking at guest . NO CAMERAS ON PROPERTY EITHER.. will I return NO.
Stayed 6 nights in Nov 2024

2/10 Terrible

tavia

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
This property is still under renovations, with much work to be completed. Our room #344 was updated as well as the check in area and breakfast room. The hallways are Inn desperate need of repair and smell like mold. The ac near elevator filled with dust and mold spores on outside. The exterior side door is broken and held open by a rock- even at night! Safety?? The breakfast room is filled with boxes on 1 side with materials for renovations. There were sugar ants on the breakfast bar, tables were dirty- dusty, garbage cans needed to be cleaned of months of old spilled food. Our room #344 was overwhelming with the smell of fabuloso cleaning solution. There was blood on the curtains in living room area. Older refrigerator, no pans for cooking. Beds were sinking in like a taco- back and neck were a mess after 1 night. The final straw was our arrival home to discover bed bug bites all over my husband who slept on the pull out couch while it was closed as a couch. I wish I listened to the negative reviews due to the positive reviews - stay away until renovations completed.. probably February 2025 at earliest!!
Stayed 1 night in Nov 2024

8/10 Good

ewa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious breakfast!!!
Stayed 3 nights in Nov 2024

10/10 Excellent

mithun lloydd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and safe place, I would recommend.
Stayed 3 nights in Oct 2024

4/10 Poor

Jordan R

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Room had roaches
Stayed 7 nights in Oct 2024

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend
Stayed 1 night in Oct 2024

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and recommend.
Stayed 4 nights in Oct 2024

2/10 Terrible

Winter

Stayed 2 nights in Sep 2024

10/10 Excellent

Mollie

Travelled with family
Liked: Staff & service
Disliked: Amenities
We were not aware that the property was under renovations, which was fine too. Not having access to a microwave to heat up meals was very inconvenient. We didn't mind that there was not one in our suite but there was none available to utilize at all in the whole hotel. The ice machine was also not in order and ice was not able to be provided.
Stayed 4 nights in Oct 2024

8/10 Good

denis

Travelled with family
Liked: Staff & service, amenities
cheap option , we were 5 people, 3 adults and 2 kids . 1 bedroom 2 good beds 1 kitchen sofa Bed ( a very good one ) kitchen is OK AT this Time , OCT2024 , the Hotel is going to some renewing , no problema at all with that . Staff very friendly I needed to stay and they helped a lot.
Stayed 2 nights in Sep 2024

6/10 Okay

Renee

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
We had a two bedroom suite and booked for 7 people, one of whom did not come. We were evacuating for Hurricane Milton and had a friend join us at the last minute. When i told the lady at the front desk she said, well we won’t give you any extra towels. So rude. I also had a baby and asked for a pack n play and they brought me a broken one. I was told they would bring me another one the following day but noone ever came. There was a small kitchenette (two burners, a sink, toaster and a dishwasher). No oven or microwave. When i asked for dishwashing soap and paper towels i was told they were phasing those out and didn’t have any. The breakfast was fairly good. The last night of our stay there was an ac leak and the whole carpet along the outside wall was sopping wet.
Stayed 3 nights in Oct 2024

2/10 Terrible

Manuel

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible all around
Stayed 1 night in Oct 2024

2/10 Terrible

Manuel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was extremely dirty, under repairs smelled like roach spray was infested with bugs and the sink was clogged. The sofa bed had roaches my daughter could not sleep the entire night.
Stayed 1 night in Oct 2024

10/10 Excellent

Idania

Liked: Cleanliness, staff & service
Clean
Stayed 2 nights in Sep 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the place. The staff was nice and helpful. The only issue is the $100 deposit asked for a check in. It should be listed on Expedia so that it isn’t a surprise at check in.
Stayed 3 nights in Oct 2024

8/10 Good

Nathan, Lees Summit

Stayed 1 night in Sep 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thus is a hidden gem in this area. I will stay here again. Great stay
Stayed 1 night in Sep 2024

10/10 Excellent

Felicia Bonita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Going thru Reno,which did not affect our stay. Breakfast was good, maybe could use a few diff options to spice it up. Customer service was excellent! Quiet, clean, and comfortable. No microwave in the room, no place to put shower toiletries. Would be nice if it was incorporated with the new design.
Stayed 3 nights in Sep 2024

6/10 Okay

Stephen, Englewood

Travelled with family
Liked: Staff & service
Property is under remodelation, so its a good deal for the price and location, very close to the parks and good restaurants.
Stayed 7 nights in Sep 2024

10/10 Excellent

Dayton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my go to hotels when I stay in Orlando! The Staff is amazing!
Stayed 5 nights in Sep 2024

6/10 Okay

Don

Travelled with family, Travelled with family and small children
Liked: Staff & service
The rooms are not what is shown in the pics. Its much older and the bathroom had a very high bad scent. Quiet hotel which was a plus!
Stayed 2 nights in Sep 2024