2/10 Terrible
Marc
4 Feb,2025
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The room is photograpef very well, but do not reflect the actual conditions in the room. Laminate wood flooring throughout is loud and damaged. No hot water. Constant noise from remodeling or landscaping. Sonder’s solution to all these issues?
“We’ll look into it”
Not sure what you’re gonna look into considering you’re aware of the construction and landscaping noise because you authorized it. And if you want to look into the freezing cold water coming from my showerhead, unless you have burning laser eyes, that can heat the water when you “look into it”, I’m not really sure what the intended outcome of that would be.
This is hospitality, Sonder-style.
And they make you scan an image of your government issued ID and upload it to them or they won’t give you access codes to your room. Obviously this causes huge data privacy issues to arise since in their terms and conditions, uou’re essentially agreeing that they can use your information however they want. And there’s no work around.
Marc
Stayed 2 nights in Jan 2025