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Halekulani Okinawa

5.0 star property
Family fun on the beach, near Kariyushi Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Halekulani Okinawa

Indoor pool, seasonal outdoor pool, pool cabanas (surcharge)
Beach/ocean view
Minibar, in-room safe, desk, iron/ironing board
Aerial view
Interior entrance
VIP Access

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
  • Breakfast available
  • Spa
  • Restaurant
  • Bar
    Bar
  • Gym
    Gym
The price is S$525
includes taxes & fees
25 Nov - 26 Nov

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 27 of 27 rooms

View all photos for Premier Ocean View Twin

Minibar, in-room safe, desk, iron/ironing board

Premier Ocean View Twin

Highlights

Air conditioning
Fridge
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Hairdryer
Separate bath and shower
Bathrobes
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean View King

Minibar, in-room safe, desk, iron/ironing board

Deluxe Ocean View King

Highlights

Air conditioning
Fridge
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Hairdryer
Separate bath and shower
Bathrobes
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Partial Oceanview BeachFrontWing Twin, Non Smoking

Minibar, in-room safe, desk, iron/ironing board

Deluxe Partial Oceanview BeachFrontWing Twin, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Hairdryer
Separate bath and shower
Bathrobes
  • 50 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Partial Oceanview King, Non Smoking

Minibar, in-room safe, desk, iron/ironing board

Deluxe Partial Oceanview King, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Hairdryer
Separate bath and shower
Bathrobes
  • 50 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Partial Oceanview BeachFrontWing King, Non Smoking

Minibar, in-room safe, desk, iron/ironing board

Deluxe Partial Oceanview BeachFrontWing King, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Hairdryer
Separate bath and shower
Bathrobes
  • 50 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Club Ocean Front Triple with Lounge access

Minibar, in-room safe, desk, iron/ironing board

Premier Club Ocean Front Triple with Lounge access

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Hairdryer
  • 50 sq m
  • Ocean view
  • Sleeps 5
  • 2 Double Beds and 1 Large Single Bed

View all photos for Deluxe Partial Oceanview Twin, Non Smoking

Minibar, in-room safe, desk, iron/ironing board

Deluxe Partial Oceanview Twin, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Hairdryer
Separate bath and shower
Bathrobes
  • 50 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Coral Suite Twin

Minibar, in-room safe, desk, iron/ironing board

Coral Suite Twin

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Hairdryer
Separate bath and shower
  • 102 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Ocean Front Twin

Minibar, in-room safe, desk, iron/ironing board

Premier Ocean Front Twin

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Hairdryer
Separate bath and shower
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Ocean Front King

Minibar, in-room safe, desk, iron/ironing board

Premier Ocean Front King

Highlights

Air conditioning
Fridge
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Hairdryer
Separate bath and shower
Bathrobes
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Partial Oceanview BeachFrontWing Triple, Non Smoking

Minibar, in-room safe, desk, iron/ironing board

Deluxe Partial Oceanview BeachFrontWing Triple, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Hairdryer
Separate bath and shower
  • 50 sq m
  • Partial ocean view
  • Sleeps 5
  • 2 Double Beds and 1 Large Single Bed

View all photos for Executive Ocean Suite King

Minibar, in-room safe, desk, iron/ironing board

Executive Ocean Suite King

Highlights

Air conditioning
Fridge
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Hairdryer
Separate bath and shower
Bathrobes
  • 76 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Club Ocean Front Twin with Lounge access

Minibar, in-room safe, desk, iron/ironing board

Premier Club Ocean Front Twin with Lounge access

Highlights

Air conditioning
Club Lounge
Fridge
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Hairdryer
Separate bath and shower
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Ocean Front Suite Twin

Minibar, in-room safe, desk, iron/ironing board

Executive Ocean Front Suite Twin

Highlights

Air conditioning
Fridge
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Hairdryer
Separate bath and shower
Bathrobes
  • 76 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Ocean View Triple

Minibar, in-room safe, desk, iron/ironing board

Premier Ocean View Triple

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Hairdryer
  • 50 sq m
  • Ocean view
  • Sleeps 5
  • 2 Double Beds and 1 Large Single Bed

View all photos for Coral Suite King

Minibar, in-room safe, desk, iron/ironing board

Coral Suite King

Highlights

Air conditioning
Fridge
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Hairdryer
Separate bath and shower
Bathrobes
  • 102 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Ocean Front Triple

Minibar, in-room safe, desk, iron/ironing board

Premier Ocean Front Triple

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Hairdryer
Separate bath and shower
  • 50 sq m
  • Ocean view
  • Sleeps 5
  • 2 Double Beds and 1 Large Single Bed

View all photos for Deluxe Ocean View Sunset Wing Triple

Minibar, in-room safe, desk, iron/ironing board

Deluxe Ocean View Sunset Wing Triple

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Hairdryer
Separate bath and shower
  • 50 sq m
  • Ocean view
  • Sleeps 5
  • 2 Double Beds and 1 Large Single Bed

View all photos for Premier Ocean View King

Minibar, in-room safe, desk, iron/ironing board

Premier Ocean View King

Highlights

Air conditioning
Fridge
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Hairdryer
Separate bath and shower
Bathrobes
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Ocean Front Suite King

Minibar, in-room safe, desk, iron/ironing board

Executive Ocean Front Suite King

Highlights

Air conditioning
Fridge
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Hairdryer
Separate bath and shower
Bathrobes
  • 76 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Cliff Villa with Private Pool, Natural Hot spring and Lounge access Included

Minibar, in-room safe, desk, iron/ironing board

Cliff Villa with Private Pool, Natural Hot spring and Lounge access Included

Highlights

Air conditioning
Club Lounge
Fridge
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Hairdryer
Separate bath and shower
  • 82 sq m
  • Ocean view
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Deluxe Ocean View Twin

Minibar, in-room safe, desk, iron/ironing board

Deluxe Ocean View Twin

Highlights

Air conditioning
Fridge
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Hairdryer
Separate bath and shower
Bathrobes
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Club Ocean Front King with Lounge access

Minibar, in-room safe, desk, iron/ironing board

Premier Club Ocean Front King with Lounge access

Highlights

Air conditioning
Fridge
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Hairdryer
Separate bath and shower
Bathrobes
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Ocean View Sunset Wing King

Minibar, in-room safe, desk, iron/ironing board

Deluxe Ocean View Sunset Wing King

Highlights

Air conditioning
Fridge
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Hairdryer
Separate bath and shower
Bathrobes
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Ocean View Triple

Minibar, in-room safe, desk, iron/ironing board

Deluxe Ocean View Triple

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Hairdryer
Separate bath and shower
  • 50 sq m
  • Ocean view
  • Sleeps 5
  • 2 Double Beds and 1 Large Single Bed

View all photos for Halekulani Cliff Villa with Private Pool, Natural Hot spring and Lounge access Included

Minibar, in-room safe, desk, iron/ironing board

Halekulani Cliff Villa with Private Pool, Natural Hot spring and Lounge access Included

Highlights

Air conditioning
Club Lounge
Fridge
Flat-screen TV
Separate bath and shower
2 bathrooms
Toilet with electronic bidet
Bathrobes
  • 165 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Ocean View Sunset Wing Twin

Minibar, in-room safe, desk, iron/ironing board

Deluxe Ocean View Sunset Wing Twin

Highlights

Air conditioning
Fridge
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Hairdryer
Separate bath and shower
Bathrobes
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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includes taxes & fees
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About the area

Map
1967-1 Nakama, Onna, Okinawa Prefecture, 904-0401

What's nearby

  • Kariyushi Beach - 1 min walk - 0.0 km
  • Busena Marine Park - 1 min walk - 0.0 km
  • Kibogaoka Entrance Mae Beach - 4 min walk - 0.4 km
  • Mission Beach - 3 min drive - 2.7 km
  • Manza Beach - 16 min drive - 9.7 km

Getting around

  • Naha (OKA) - 73 min drive

Restaurants

  • ‪BUFFET & GRILL QWACHI - ‬17 min walk
  • ‪HOUSE WITHOUT A KEY - ‬2 min walk
  • ‪ダイニング暖琉満菜 - ‬16 min walk
  • ‪かりゆしビーチグラスボート - ‬16 min walk
  • ‪Club Lounge - ‬2 min walk

About this property

Halekulani Okinawa

Luxury family-friendly hotel near Kariyushi Beach
You can look forward to 2 poolside bars, a terrace and dry cleaning/laundry services at Halekulani Okinawa. Treat yourself to a facial or a body treatment at Spa Halekulani, the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and an indoor pool, with cabanas, sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), an outdoor tennis court and valet parking (surcharge)
  • Supervised childcare (surcharge), a banquet hall and luggage storage
  • Concierge services, a 24-hour front desk and a front desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 360 rooms offer comforts such as air conditioning and dressing gowns, as well as thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Rainfall showers, separate baths/showers and toilets with electronic bidets
  • Flat-screen TVs with satellite channels
  • Fridges, electric kettles and heating

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (JPY 2,000 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: JPY 6,000 for adults and JPY 3,000 for children
  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge

Restaurants on site

  • AOMI
  • House Without A Key
  • KINGDOM
  • SHIROUX

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Banquet hall
  • Built in 2019
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property's restaurant, KINGDOM will be closed every Monday from December 1, 2024 to February 28, 2025, except December 21, 2024-January 5, 2025.
This property's restaurant, SHIROUX will be closed for dinner service every Wednesday from December 1, 2024 to February 28, 2025, except December 21, 2024-January 5, 2025
Additional fees of JPY 3,000 apply to children age 7-12 for breakfast when sharing existing bedding with an adult.
Dinner reservations are required at least 1-day prior to arrival at this property's restaurant.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 November to 31 March:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 6000 for adults and from JPY 3000 for children
  • Valet parking fee: JPY 2000 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For the comfort of guests using the pool and other public facilities, this property does not permit guests with tattoos to use the facilities.

We should mention

The seasonal pool will be open from April to October
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Halekulani Okinawa Hotel Kunigami District Onna
Halekulani Okinawa Hotel
Halekulani Okinawa Kunigami District Onna
Hotel Halekulani Okinawa Kunigami District Onna
Kunigami District Onna Halekulani Okinawa Hotel
Halekulani Okinawa Hotel Onna
Halekulani Okinawa Hotel
Halekulani Okinawa Onna
Hotel Halekulani Okinawa Onna
Onna Halekulani Okinawa Hotel
Hotel Halekulani Okinawa
Halekulani Okinawa Onna
Halekulani Okinawa Hotel
Halekulani Okinawa Hotel Onna

Frequently asked questions

Does Halekulani Okinawa have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool and a children's pool. One of the swimming pools is closed seasonally each year from November 1 until March 31.

How much does it cost to stay at Halekulani Okinawa?

As of 21 Nov,2024, prices found for a 1-night stay for 2 adults at Halekulani Okinawa on 25 Nov,2024 start from S$524.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Halekulani Okinawa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Halekulani Okinawa?

Valet parking is available for JPY 2000 per night.

What time is check-in at Halekulani Okinawa?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Halekulani Okinawa?

Checkout is at noon.

Where is Halekulani Okinawa located?

This family-friendly Onna hotel is located by the ocean, steps away from Kariyushi Beach, Busena Marine Park and Busena Beach. Kibogaoka Entrance Mae Beach and Okinawakaigan Quasi-National Park are also within 5 minutes.

Halekulani Okinawa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1407 out of 1641 reviews" "
Rating 8 - Good. 171 out of 1641 reviews" "
Rating 6 - Okay. 34 out of 1641 reviews" "
Rating 4 - Poor. 12 out of 1641 reviews" "
Rating 2 - Terrible. 17 out of 1641 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Nicholas

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
A nice time at the Halekulani Okinawa. Spacious sunset suite room with view. Tasty breakfast buffet. Excellent spa and massage. Relaxing pool and paths around the colorful grounds. Dropped off the 3-yro at the Kids Club and she had a great time with Candy and Tink. Our kayak trip was rainy and they offered us a makeup for free. Recommend a rental car to explore the north and south of OKI. Save up for the tasty AOMI dinner and the Kingdom steak.
Stayed 5 nights in Nov 2024

10/10 Excellent

YUKI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
良い記念日の思い出となりました。
Stayed 2 nights in Nov 2024

10/10 Excellent

Dina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly wonderful service. It was our honeymoon and they made the whole trip feel very special. The food was excellent and everything was very clean and comfortable.
Stayed 4 nights in Oct 2024

8/10 Good

Alana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Emily, Brooklyn

Stayed 4 nights in Aug 2024

10/10 Excellent

David

Stayed 2 nights in Jul 2024

10/10 Excellent

Akane

Liked: Cleanliness
Stayed 2 nights in May 2024

10/10 Excellent

Ginelle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were absolutely amazing!!! Easily this is the best property I have ever stayed at and the customer service is the beat I've ever experienced. My children loved the property and our room. We stayed in the Coral Suite Twin room which was massive. It came with Japanese pajamas, and keepsake flip flops and tote bag. This hotel was truly something special.
Stayed 4 nights in Jul 2024

10/10 Excellent

Fernando Augusto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth it
Amazing hotel, great service. And the food was delicious.
Stayed 3 nights in Jul 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is honestly one of my favorite hotels ever- the resort is a nice size- not too big or small. The pools are relaxing and the rooms are beautiful and luxurious. The service is great, and I had a really restorative time here, even though I came during rainy season. Huge thumbs up!
Stayed 4 nights in Jun 2024

10/10 Excellent

takuhei

Stayed 2 nights in Jun 2024

10/10 Excellent

Cynthia, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort but like most it’s very far from other walkable dining and shopping. Would have really enjoyed this property if it wasn’t raining the days we were there. There not much to do if you can’t be outdoors, pool, beach, etc. there is an indoor pool which was nice but really we wanted to be outdoors. Drive to and from main areas outside of resort are about $80 each way.
Stayed 2 nights in Jun 2024

8/10 Good

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Masahiko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋が広く快適でした。サービスも他の沖縄のホテルに比べると格段に良かったと思います。ディナーも美味しかったです。
Stayed 2 nights in Jun 2024

10/10 Excellent

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect.
Stayed 1 night in Jun 2024

10/10 Excellent

Wirawan H

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. No hitch from check-in to check-out.
Stayed 4 nights in Jun 2024

10/10 Excellent

Jonathon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

NORMAN D

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Very nice, but not an International 5-star hotel.
I have previously experienced phenomenal service in Japan, but was slightly underwhelmed by the inconsistency of service during this stay from such a high rated property. We found some of the hotel/spa staff that were very polite and accommodating, while others (like pool staff) were inflexible and slightly curt in their approach. The hotel itself is very clean and well maintained, but the rigid hotel policies, lack of available dinner options, and over abundance of staff directing your every move made the experience less relaxing. Some examples include: no drink requests off-menu were allowed, QR “virtual wait in line” required for breakfast, several restaurants unavailable without reservation days in advance, slow/unprofessional waiter service in the steakhouse restaurant, kids not allowed in certain restaurants after 8pm, kids under 16 now allowed in 2 of the nicer pool areas (no opportunity to use hot tub), strict pool attire required, and many beach areas are off-limits. On the brighter side, the ocean activities were great- our guide Dan-san was very kind to our kids, and made our trip quite fun and memorable. The shareable/free beach toys were a nice touch. The spa is very clean and nice. Overall a good stay, but not the 5-Star experience you might be expecting. Next time will try the Ritz-Carlton next door, after renovations are finished.
Stayed 3 nights in Jun 2024

10/10 Excellent

sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel to stay and to let our honeymoon begin. the room is large, clean with nice design. Hotel staff will bring you into room and explain everything inside it which was very helpful. swimming pool not big but they separate adults pool and family pool. there is a small jacuzzi pool inside the infinite pool which i enjoyed so much. Hotel staffs were very nice and helpful. they helped us to manage to book some restaurant outside, also parking must be velet parking no extra charge is needed.
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a perfect resort for the family trip. Wish there was another less expensive restaurant available.
Stayed 5 nights in May 2024

10/10 Excellent

Brodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Amazing property! We had the Executive Beach Suite and it was roomy and cozy for the rain we experienced. The view of the beach was excellent. We used the clear kayaks to see the coral reef and all its magic. Only 2 small pieces of feedback. The in-room dining lunch menu didn’t have many option for vegetarians. They accommodated us by ordering off the dinner menu. There is a kids pool that no one uses, instead there are kids in the big beautiful pool making it hard to enjoy. Yes there is a small adults only pool but why have a kids pool if it’s not enforced in some way.
Stayed 4 nights in May 2024

10/10 Excellent

Ty, Redmond

Stayed 2 nights in May 2024

10/10 Excellent

Jeffrey P., Glen Ridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect on island getaway.
Stayed 1 night in May 2024