Centro Hotels, Old Town Cologne hotels

"I booked 4 rooms 3 months in advance, then about 2 weeks before starting my travel, the hotel canceled all rooms due to overbooking. They wanted to refund the costs so that I could find another hotel on my own. However, because of the short notice, of course no other similar hotels in the neighborhood were available anymore for a similar price. German law dictates that as soon as the hotel has confirmed the stay, they are bound to provide the stay. Thus, after many emails and threatening to hand...

"We booked last minute but ridiculously overpriced. The shower backed up on the first night which I informed the attendant the first day and they did nothing about it. I literally had 3 inches of water over the bathroom floor. When I asked the front desk to ask someone to clean it, he said no one was available. I asked for another room and they said they were fully booked. The safe in the room was locked and unable to use it. Again I asked the front desk to have someone look at it and no one ever...

"Very helpful staff. In a very run down area. Pretty sure the pic of the hotel is photoshopped Room was tiny and dark. Barely room for bags. No cups or jug. "