Quality Inn Old Saybrook - Westbrook

2.5 star property
Hotel with free breakfast, in the vicinity of Essex Steam Train

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Quality Inn Old Saybrook - Westbrook

Indoor pool, open 9:00 AM to 9:00 PM, pool loungers
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Free daily buffet breakfast
Lobby sitting area

Reviews

7.6 out of 10

Good

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
The price is S$118
includes taxes & fees
1 Dec - 2 Dec
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Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 19 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, Multiple Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 King Beds

Similar properties

About the area

Map
100 Essex Rd, Old Saybrook, CT, 06475

What's nearby

  • Essex Saybrook Antique Village Shopping Center - 2 min drive
  • Katharine Hepburn Cultural Arts Center - 5 min drive
  • Essex Steam Train - 5 min drive
  • Essex Island Marina - 6 min drive
  • Harvey's Beach - 11 min drive

Getting around

  • Old Saybrook Station - 5 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 61 min drive

Restaurants

  • ‪Burger King - ‬5 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪James Farmacy Organic Cafe - ‬6 min drive
  • ‪Pasta Vita - ‬5 min drive
  • ‪Mystic Market Kitchen and Eatery - ‬4 min drive

About this property

Quality Inn Old Saybrook - Westbrook

Hotel near Essex Steam Train
Located close to Essex Island Marina and Essex Library, Quality Inn Old Saybrook - Westbrook provides a free breakfast buffet, a corner/local shop and a terrace. The on-site American cuisine restaurant, The Comfort Cafe, offers lunch, dinner and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as laundry facilities and a bar.
You'll also find perks such as:
  • An indoor pool with sunloungers
  • Free self-parking
  • Motorhome/coach/lorry parking, multilingual staff and luggage storage
  • A 24-hour front desk, free newspapers and a lift
  • Guest reviews speak highly of the helpful staff
Room features
All 120 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and free weekday newspapers. Guests reviews say good things about the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with baths and free toiletries
  • 27-inch flat-screen TVs with satellite channels
  • Mini fridges, microwaves and free infant beds

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Comfort Cafe

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Old Saybrook
Comfort Inn Old Saybrook
Quality Inn Old Saybrook
Quality Old Saybrook
Quality Old Saybrook Westbrook
Quality Inn Old Saybrook - Westbrook Hotel
Quality Inn Old Saybrook - Westbrook Old Saybrook
Quality Inn Old Saybrook - Westbrook Hotel Old Saybrook

Frequently asked questions

Does Quality Inn Old Saybrook - Westbrook have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM to 9:00 PM.

How much does it cost to stay at Quality Inn Old Saybrook - Westbrook?

As of 5 Nov,2024, prices found for a 1-night stay for 2 adults at Quality Inn Old Saybrook - Westbrook on 1 Dec,2024 start from S$118.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quality Inn Old Saybrook - Westbrook pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Quality Inn Old Saybrook - Westbrook?

Self-parking is free at this property.

What time is check-in at Quality Inn Old Saybrook - Westbrook?

Check-in start time: 3 PM; check-in end time: 2:00 AM.

What time is check-out at Quality Inn Old Saybrook - Westbrook?

Checkout is at 11 AM.

Where is Quality Inn Old Saybrook - Westbrook located?

Located in the heart of Old Saybrook, this hotel is within 6 mi (10 km) of Essex Steam Train, Essex Island Marina and Essex Library. Harvey's Beach and Ivoryton Playhouse are also within 6 mi (10 km).

Quality Inn Old Saybrook - Westbrook Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 291 out of 1001 reviews" "
Rating 8 - Good. 346 out of 1001 reviews" "
Rating 6 - Okay. 208 out of 1001 reviews" "
Rating 4 - Poor. 98 out of 1001 reviews" "
Rating 2 - Terrible. 58 out of 1001 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Elizabeth

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Carpets were old, filthy, had a white powder residue on them which suggests insect infestation. Bathroom clean and new.
Stayed 1 night in Nov 2024

10/10 Excellent

maria, worcester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was relatively within a short drive of the places I planned to visit. Loved it. Can't wait to return for the Essex Polar Express event.
Stayed 2 nights in Oct 2024

6/10 Okay

Jordan

Stayed 1 night in Sep 2024

8/10 Good

Maggie Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

William

Travelled with family
Room was clean and overall hotel good.
Stayed 2 nights in Oct 2024

4/10 Poor

Joe

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The Bathroom was absolutely disgusting. Shower area was moldy, and falling apart.
Stayed 1 night in Oct 2024

8/10 Good

Ernestine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin did not go well, but the staff made it better
Stayed 1 night in Oct 2024

10/10 Excellent

harrilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and close to the freeway. Not far from downtown Old Saybrook.
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very accessible,
Stayed 1 night in Oct 2024

8/10 Good

John

Stayed 1 night in Oct 2024

6/10 Okay

Heather

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Booked queen beds and got full. Front desk was very dismissive and argued they were not full size. I measured the mattress and they were 6 inches short of a queen size. Front desk admitted lots of people complain but when purchased they were told they were queen. I pd for a queen got mattress that measured 4’6” width.
Stayed 2 nights in Oct 2024

10/10 Excellent

janet

Liked: Cleanliness, staff & service, property conditions & facilities
Nice breakfast. Indoor pool. Clean and comfortable.
Stayed 1 night in Oct 2024

8/10 Good

Julie Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

David, Rocky Hill

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smells very musty. They need to overhaul the ventilation and take care of the mold.
Stayed 1 night in Oct 2024

8/10 Good

Paul

Travelled with partner
Liked: Staff & service
Older property. Worth the price we paid
Stayed 2 nights in Oct 2024

8/10 Good

Maggie Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the property was a bit outdated, the facility was clean and the pool was immaculate. The help at the front desk was prompt and friendly. The only complaints we had was the beds were a bit hard and the halls smelled a tad musty.
Stayed 1 night in Oct 2024

10/10 Excellent

Terry, Pembroke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had read the property reviews before arriving. They weren’t great, so I was a bit worried. All in all, though, we did not find any concerns. Updates would be a bonus for sure. The lobby did have a musty smell, but nowhere else that we went in the building. The breakfast was easy and good. Our room was very clean and comfortable.
Stayed 1 night in Oct 2024

6/10 Okay

M

Business traveller
Liked: Cleanliness, staff & service
It has seen better days… needs a rehab but it sufficed for my trip which was just!!a place to sleep. Tried watching TV for several hours before bed and I couldn’t even watch the INFERIOR TV and antiquated service of about 10 channels that I didn’t even recognize! The TV was about 34” very small to see from the bed. Carpets were dirty . On a positive note the front desk staff was friendly and helpful.
Stayed 2 nights in Sep 2024

2/10 Terrible

Laurie

Travelled with group
Disliked: Cleanliness, property conditions & facilities
The property is in need of updating and repair. Their are strong musty odors in many rooms.
Stayed 2 nights in Sep 2024

8/10 Good

William, Cumberland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Hector

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff was tentative, professional. The building needs update, rug smell, windows dirty. Limited updated work throughout property. So basically a lot of patch work !
Stayed 2 nights in Sep 2024

6/10 Okay

William

Travelled with family and small children
Disliked: Cleanliness
I liked that it was in a nice quiet area and staff were friendly. The room was a little dirty. An empty cigarette box was found by my 2yo behind the dresser when there's signs around about it being a non smoking hotel.
Stayed 1 night in Sep 2024

4/10 Poor

Tammy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Stephen

Liked: Staff & service, amenities
I stayed a Friday night. The property looks rundown from the outside but is better inside. Rooms have good ventilation and air control, and they are very clean. Breakfast is included and is excellent. Nearby dining options are outstanding
Stayed 1 night in Sep 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024