Casa Arnel

3.0 star property
Hotel with a 24-hour front desk, near Zocalo Square

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January 2025

Photo gallery for Casa Arnel

Terrace/patio
Soundproofing, free WiFi
Exterior
Interior
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 3 of 3 rooms

Habitacion Triple

Highlights

Soundproofed
Ceiling fan
Daily housekeeping
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Economy Room (Shared Bathroom)

Highlights

Soundproofed
Ceiling fan
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double or 2 Single Beds

Highlights

Soundproofed
Ceiling fan
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About the area

Map
Aldama 404, Jalatlaco, Oaxaca, OAX, 68080

What's nearby

  • Oaxaca Ethnobotanical Garden - 8 min walk - 0.7 km
  • Church of Santo Domingo de Guzman - 13 min walk - 1.1 km
  • Santo Domingo Square - 13 min walk - 1.1 km
  • Zocalo Square - 20 min walk - 1.7 km
  • Oaxaca Cathedral - 3 min drive - 2.0 km

Getting around

  • Oaxaca Intl. (OAX) - 21 min drive

Restaurants

  • ‪Asador Bacanora Oaxaca - ‬2 min walk
  • ‪El Biche Pobre - ‬2 min walk
  • ‪Mi Tlayuda Oaxaqueña - ‬4 min walk
  • ‪Santa Hierba - ‬2 min walk
  • ‪Pisa pizza - ‬2 min walk

About this property

Casa Arnel

Hotel near Zocalo Square
Take advantage of a terrace, a garden and dry cleaning/laundry services at Casa Arnel. Free in-room WiFi and a restaurant are available to all guests.
Other perks include:
  • Continental breakfast (surcharge), a 24-hour front desk and a front desk safe
Room features
All guestrooms at Casa Arnel boast comforts such as free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Ceiling fans, daily housekeeping and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking

Food and drink

  • Daily continental breakfast available 7:30 AM to noon for a fee
  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden
  • Picnic area
  • Terrace

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Shared bathroom
  • Shower
  • Towels provided

More

  • Ceiling fan
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Casa Arnel Hotel Oaxaca
Casa Arnel Hotel
Casa Arnel Oaxaca
Casa Arnel
Casa Arnel Hotel
Casa Arnel Oaxaca
Casa Arnel Hotel Oaxaca

Frequently asked questions

Is Casa Arnel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Arnel?

There is free parking nearby.

What time is check-in at Casa Arnel?

Check-in begins at noon.

What time is check-out at Casa Arnel?

Checkout is at noon.

Where is Casa Arnel located?

Located in Jalatlaco, this hotel is within 1 mi (2 km) of El Llano Park and Zocalo Square. Panteón San Miguel and Estadio Eduardo Vasconcelos are also within 10 minutes.

Casa Arnel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 14 out of 52 reviews" "
Rating 8 - Good. 25 out of 52 reviews" "
Rating 6 - Okay. 7 out of 52 reviews" "
Rating 4 - Poor. 2 out of 52 reviews" "
Rating 2 - Terrible. 4 out of 52 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tobin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, reasonable price, friendly staff, good location in a cute and colorful neighborhood. The courtyard garden with parrots and a shy dog are nice. This hotel is very popular with older foreigners / retirees so it's quiet in the evenings
Stayed 2 nights in Jan 2023

10/10 Excellent

Ilan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

8/10 Good

Pauline

Stayed 1 night in Mar 2022

8/10 Good

Caroleen

Liked: Cleanliness, staff & service, property conditions & facilities
The only drawback to Casa Arnel is the internet reception which is better or worse depending on time of day.
Stayed 9 nights in Feb 2022

8/10 Good

Pauline

Stayed 5 nights in Feb 2022

8/10 Good

Moises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok just in the shower the water it is cold
Stayed 2 nights in Dec 2021

6/10 Okay

Fiameta V

Liked: Cleanliness, staff & service
Charming and friendly, a great location.
Charming and friendly but the hot water and wifi is intermittently available, and there are mosquitoes in the lobby if you try to use the weak wifi closer to the router. the location was excellnet and provided a lot of authentic encounters with locals and the mostly native visitors, who were all friendly and tried their best to help me with questions, the location felt very safe, and I encountered no adverse experience.
Stayed 1 night in Nov 2021

8/10 Good

Kristen

Liked: Staff & service
Disliked: Cleanliness
Oaxaca stay
The room is comfortable, but the shared bathroom was not my style. Very basic, but all I needed for a few days in Oaxaca where I didn't spend much time in my room other than sleeping. Wifi was very weak, but staff was lovely and very welcoming!
Stayed 4 nights in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and most accommodating! Unfortunately I was bitten many times by mosquitos - I discovered that the bathroom window was open with no screen.
Stayed 4 nights in Jan 2020

10/10 Excellent

Brenda, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming in every aspect. Wonderful neighborhood
Stayed 7 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First stayed here 22 years ago -then brought a university group 14 years ago- very welcoming— very friendly and comfortable place. Highly recommended!!
Stayed 6 nights in Jan 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Jan 2020

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and location
Very good except for access as ringing at the door was often a wait for entry.
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
The Internet didnt really work when we were there for 3 nights and we had trouble with the shower which they helped sort out. The location is great and the place itself is really nice, especially the lovely terrace.
Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel. Shared bathroom and toilet were filthy. Bed sheets were so old and thin you could see through them. Towels didn’t look clean. Worst night ever, should have slept at airport. Night guard tried to make us pay cash for our booking even though we had proof we had paid online.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly staff. The staff made me feel very comfortable and welcome during my first trip to Oaxaca.
Stayed 2 nights in Oct 2018

6/10 Okay

Arturo, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice and peaceful hotel. the rooms could use new and more comfortable matress and pillows.
Stayed 5 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful hotel with tropical plant courtyard
Casa Arnel is my all time favorite hotel. I've been to Europe, Asia, the Indian subcontinent, and the U.S.A. The hotel has character, beauty, and class. I love the architecture and each room is different from the others. It's so cute. We love the courtyard and the rooftop terrace. You can drink your coffee up on the terrace and look at the huge trees and flowers. The staff and the food is pretty good, but the kitchen staff took 30 minutes to bring us toast. That's a really long time to wait for toast. I highly recommend this hotel and it is the only place I would stay the night in Oaxaca. It is close to the city center. It is about a 15 minute walk.
Stayed 3 nights in Aug 2018

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
Really bad description of the hotel, no bathroom
They said they have parking lot, they have not, we arrive around 4pm and our room was not ready, we have to share bathroom! Never mention in the description, we requested one bed and they provided two mini twins beds, so uncomfortable, no air conditioned, really bad experience
Stayed 2 nights in Jul 2018

8/10 Good

Nancy, Oaxaca, MX

Liked: Cleanliness, staff & service, property conditions & facilities
great location
The rooms are small but who stays in their room when all of Oaxaca beckons? There is a lush courtyard garden with several parrots and lots of birds. It's a cheerful place to stay. I had a room above the front door so when people arrived during the night it was noisy. Ask for a room away from the door. Showers were tricky, with water either cold or too hot. Hard to get it just right. Still, I would stay here again.
Stayed 10 nights in Dec 2017

10/10 Excellent

Jaime, Arcata,CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful terrace and gardens.
Great attention and clean place. the best time to enjoy the festivities is July.
Stayed 6 nights in Jul 2017

8/10 Good

Satya

Liked: Property conditions & facilities
Disliked: Staff & service
Good for economy and location, terrible services
Great location, conveniently situated within walking distance of the Zocalo and a stones throw away from the church. Very economical - given the location and season. Breakfast not included, and restrooms (especially the shared ones) are HORRIBLE - they keep backing up. And the receptionists is very unfriendly - no printouts for boarding passes, no soaps at night if there isn't one in the restroom. Lots of mosquitoes and bugs - not sure if the towels were even cleaned.
Stayed 8 nights in Jul 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fair warning!
Had heard very good things about this hotel, but after arriving and being ushered to a room that smelled moldy with no ventilation and no fan, we started to get concerned. Towels were ragged and should be replaced. Shared bathroom (not usually a problem) was not particularly clean and had one showering on top of a toilet. We moved to a room with private bath (at additional cost) and were accommodated, but still smelled dank. The fan rattled and was loud and the shower sprayed water all over the bathroom. Saw small cockroaches on the bathroom floor in the morning. Asked for a cup of tea, and were charged 20 pesos (usuriously high price). 2nd floor rooms seemed to be less dank, but the general worn state of accommodations. The courtyard is truly beautiful, and they put friendly parrots out during the day. The little library was also interesting and the 2nd FL deck looked fabulous and fun. Perhaps the dankness was due to the rainy season, but beware of the room conditions and poor & less than friendly service. This place keeps its front door locked, and you have to ring to get inside. At times, we had to wait a few minutes just to be let inside.
Stayed 2 nights in Jun 2017

8/10 Good

Lisa, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty courtyard, great rooftop deck.
a nice family run hotel just on the outskirts of the Centro Histórico. Great cafes nearby,

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Basic accomodation
I'm surprised by the high rating that this hotel has got!!! The rooms were basic but fine for the price. The best thing about the place was the garden. It was a bit of a walk to were everything was happening in the city centre! I stayed there for 4 nights but two of these nights were very noisy. There was some sort of function happening there so there were many people in the sitting area which was very noisy. They had their own restaurant attached to the hotel and that got very noisy one night till after midnight. People working there were fine but the person working at the reception was not friendly and somewhat abrupt. The shared bathroom had dark stained tiles on the floor that hadn't been scrubbed well over the years so it didn't look clean. The management seemed to cut corners, for example, there was no soap or toilet paper in the shared bathroom, however, I was given a toilet paper roll. Once I asked for hot water to make tea and was charged 10 pesos for it! The woman at the reception explained that they used filtered water and gas so they were charging me!! However, I saw them getting me the water from their restaurant attached to their hotel!! I've been travelling for 5 months and this was the first time in any hotel that I was charged for hot water for making tea.