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"We have stayed at this property 3 other times, this was our fourth. The prices have tripled now that it is a Ritz. It has yet to live up to a 5 star hotel, however. Most of the restaurants serve similar food- not enough variety. Little mistakes with food orders were the norm. Attention to detail is lacking despite friendly servers. They screwed up the billing on our room and had we not been proactive to sort it out, it would have remained a mess. There are no bathrobes in the rooms or lighted...

"It was ikia tower .. first room had broken AC and smells .. changed to new room but had some smell. We were told the tower is old. Not given access to pools. Overall was nice to stay in the area. "

"Calm and beautiful place"

"Everything is ok except the bed. My back hurt so much because the bed was turned off. "

"Perfect place to stay by the beach"

"Everyone at this resort was helpful and nice. They wanted your stay in Hawaii to be the best. They had everything I needed to have an unforgettable time here. I will definitely recommend and come back here in my next future stay in Oahu. "

"This is an excellent resort in the heart of Waikiki Beach. Easy walking to most of the area. Beautifully maintained property, beach and facitlities."

"Didn’t know there would be a hard sell at welcome center. Deceitful and annoying. "