Hotel Riu Palace Zanzibar - All Inclusive - Adults Only

5.0 star property
Adults-only beachfront property with 3 outdoor pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riu Palace Zanzibar - All Inclusive - Adults Only

3 outdoor pools, pool umbrellas, pool loungers
View from room
Reception
Hypo-allergenic bedding, minibar, in-room safe, individually decorated
On the beach, white sand, sun-loungers, beach umbrellas

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • All-inclusive
  • Breakfast included
  • Air conditioning
  • Spa

Room options

Available filters for rooms
Showing 21 of 21 rooms

Suite (B2C-CA)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
  • Sea view
  • Sleeps 4
  • 2 Single Beds

Junior Suite ( B2C-CA)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
  • Sea view
  • Sleeps 3
  • 2 Single Beds

Villa ( B2C-CA)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
  • Sea view
  • Sleeps 4
  • 1 King Bed

Junior Suite ( B2C-US)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
  • Sea view
  • Sleeps 3
  • 2 Single Beds

Suite, Hot Tub (Jacuzzi B2C-CA)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
  • Sea view
  • Sleeps 4
  • 2 Single Beds

Villa, Private Pool (Beach B2C-CA)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
  • Sea view
  • Sleeps 4
  • 1 King Bed

Superior Suite, Ocean View ( B2C-CA)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
  • Sea view
  • Sleeps 4
  • 2 Single Beds

Junior Suite, Courtyard View ( B2C-CA)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
  • Sea view
  • Sleeps 2
  • 2 Single Beds

Superior Suite, Ocean View ( B2C-US)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
  • Sea view
  • Sleeps 4
  • 2 Single Beds

Villa ( B2C-US)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
  • Sea view
  • Sleeps 4
  • 1 King Bed

Villa, Private Pool (Beach B2C-US)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
  • Sea view
  • Sleeps 4
  • 1 King Bed

Suite (B2C-US)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
  • Sea view
  • Sleeps 4
  • 2 Single Beds

Superior Suite, Ocean View

Highlights

Balcony or patio
Garden
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
  • 60 sq m
  • Ocean view
  • Sleeps 4
  • 2 Single Beds

Junior Suite, Courtyard View ( B2C-US)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
  • Sea view
  • Sleeps 2
  • 2 Single Beds

Suite, Hot Tub (Jacuzzi B2C-US)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
  • Sea view
  • Sleeps 4
  • 2 Single Beds

Junior Suite, Courtyard View

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
  • 34 sq m
  • Sleeps 2
  • 2 Single Beds

Villa, Private Pool (Beach)

Highlights

Balcony or patio
Garden
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 90 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Suite, Hot Tub (Jacuzzi)

Highlights

Balcony or patio
Garden
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
  • 90 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds

Villa

Highlights

Balcony or patio
Garden
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 125 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

Suite

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
  • 51 sq m
  • Sleeps 4
  • 2 Single Beds

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About the area

Map
Nungwi Road, Nungwi

What's nearby

  • Kendwa Beach - 14 min walk
  • Nungwi Beach - 5 min drive
  • Nungwi Natural Aquarium - 5 min drive
  • Mnarani Natural Aquarium - 6 min drive
  • Muyuni Beach - 38 min drive

Getting around

  • Zanzibar (ZNZ-Zanzibar Intl.) - 90 min drive

Restaurants

  • ‪Promenade Main Restaurant - ‬6 min walk
  • ‪M&J Cafe - ‬5 min drive
  • ‪Ginger Bar - ‬5 min walk
  • ‪Sexy Fish - ‬5 min drive
  • ‪Upendo Restaurant - ‬7 min walk

About this property

Hotel Riu Palace Zanzibar - All Inclusive - Adults Only

Luxury boutique property near Kendwa Beach
You can look forward to a free breakfast buffet, a swim-up bar and a beach bar at Hotel Riu Palace Zanzibar - All Inclusive - Adults Only. With a white sand beach, sunloungers and kayaking, this property is the perfect place to soak up some sun. Indulge in a body scrub, a body wrap and a body treatment at the on-site spa. Be sure to enjoy a meal at Promenade, the on-site buffet restaurant. Fitness classes are offered at the gym; the property also has a poolside bar, concerts and live shows and a terrace. In addition to a garden and a hair salon, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 3 outdoor pools with sunloungers, pool umbrellas and a swim-up bar
  • Free self-parking
  • An electric car charging station, free newspapers and concierge services
  • Multilingual staff, luggage storage and a front desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 100 individually furnished rooms include thoughtful touches such as air conditioning and dressing gowns, in addition to amenities such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and showers
  • 32-inch flat-screen TVs with satellite channels
  • Balconies or patios, wardrobes/cupboards and LED light bulbs

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Language
Water fitness

Entertainment

On-site live performances

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Beef Steak House
  • Breeze
  • Promenade
  • Sunshine

Things to do

  • 3 outdoor pools
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Gym
  • Kayaking
  • Sauna
  • Steam room
  • Table tennis

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests, including adults, children, and babies, must be included when making the booking to be shown the right rooms and rates. All guests not included will be charged at the hotel, during check-in time. Virtual credit cards or prepayments will not be accepted.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 5.00 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Hideaway Nungwi
Hideaway Nungwi Resort
Nungwi Hideaway
Nungwi Hideaway Resort
Nungwi Resort
Hideaway Of Nungwi Resort & Spa Zanzibar
Riu Palace Zanzibar All Inclusive Adults Resort Nungwi
Riu Palace Zanzibar All Inclusive Adults Resort
Riu Palace Zanzibar All Inclusive Adults
Riu Zanzibar Inclusive Adults
Riu Palace Zanzibar All Inclusive Adults All-inclusive property
Riu Palace Zanzibar All Inclusive Adults Nungwi
Riu Palace Zanzibar All Inclusive Adults
Riu Palace Zanzibar - All Inclusive - Adults Only Nungwi
Riu Palace Zanzibar All Inclusive Adults Only
Hideaway of Nungwi Resort Spa
Riu Zanzibar Inclusive Adults
Riu Zanzibar Inclusive Nungwi
Riu Palace Zanzibar All Inclusive
Riu Palace Zanzibar All Inclusive Adults Only

Frequently asked questions

Does Hotel Riu Palace Zanzibar - All Inclusive - Adults Only have a pool?

Yes, this property has 3 outdoor pools.

Is Hotel Riu Palace Zanzibar - All Inclusive - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Palace Zanzibar - All Inclusive - Adults Only?

Self-parking is free at this property.

What time is check-in at Hotel Riu Palace Zanzibar - All Inclusive - Adults Only?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Riu Palace Zanzibar - All Inclusive - Adults Only?

Checkout is at 11:00 AM.

Are there all-inclusive benefits at Hotel Riu Palace Zanzibar - All Inclusive - Adults Only?

Yes, the property is all-inclusive. All food and drinks are included, and activities include aerobics classes, language classes, water fitness classes and more.

Where is Hotel Riu Palace Zanzibar - All Inclusive - Adults Only located?

Located in Nungwi, this beachfront property is in the entertainment district, 0.7 mi (1.1 km) from Kendwa Beach and 1.4 mi (2.3 km) from Nungwi Beach. Nungwi Natural Aquarium and Mnarani Natural Aquarium are also within 3 miles (5 km).

Hotel Riu Palace Zanzibar - All Inclusive - Adults Only Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 452 out of 616 reviews" "
Rating 8 - Good. 108 out of 616 reviews" "
Rating 6 - Okay. 23 out of 616 reviews" "
Rating 4 - Poor. 15 out of 616 reviews" "
Rating 2 - Terrible. 18 out of 616 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eleanore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an incredible holiday! The staff really make this place and are always so friendly and welcoming. We had the most amazing upgrade from the one of the female managers at reception. Thank you so much. This made what was already going to be a wonderful holiday into something unforgettable. I can not recommend this place more highly! The food variety is great and you can book excursions through a tour provider at the hotel. Everything was seamless and easy to navigate. Also a very special thank you to Neema who cleaned our room everyday to perfection!
Stayed 9 nights in Dec 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Dec 2024

10/10 Excellent

Edward

Stayed 3 nights in Nov 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First off: ALL the staff are incrediblly helpful, friendly, polite and attentive, including reception, restaurant waiters and food servers, pool staff and entertainment, cleaners, gardeners, management and even the guy in the Suntours office. Food and drink: Breakfasts, coffee and breakfast all very good and varied - easily have a different style breakfast every day. Main pool handily sited next to main ginger bar with wide range of alcoholic /non-alcoholic cocktails, beer, wine. Informal swim up option or drinks brought to lounger, as you prefer. Loved the option for afternoon tea /coffee with cakes or sandwiches, in the shade. We loved the buffet lunches and dinners, with choice of where to sit (sun/ cool/ shade/ breeze etc, depending on daily whim) and the ongoing jackdaws vs. bamboo sticks entertainment. The "happy birthday" waiting staff harmonies were great. Loved the cool dude on electric piano with his reggae/ zydeco / blues fusion vibes in the main restaurant in the evenings. We managed 3 trips to the Krystal fusion restaurant (excellent, our fave) and one to the steak. The evening entertainment was very good, although we preferred the bands and musicians to the rap/breakdancing. But very varied and aomething for everyone. They even ran the odd game of bingo. The beach, the sea and the views were just wonderful. The beach sellers were not overly intrusive and actually quite friendly. Very easy to get a kayak or paddleboard, etc.
Stayed 10 nights in Nov 2024

10/10 Excellent

EWA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for vacation
Stayed 9 nights in Nov 2024

10/10 Excellent

Yasumi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and wonderful hospitality. We will come back to a Riu hotel for sure on our next vacation. Possibly Caribbean! Thank you Riu Palace Zanzibar team.
Stayed 4 nights in Nov 2024

10/10 Excellent

Mohammad Monir

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities and layout of the property is excellent.
Stayed 7 nights in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vacation. The upgraded dining options are a must. Try the Romantic Dinner. Highly recommend.
Stayed 4 nights in Nov 2024

10/10 Excellent

Kevado

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breathtaking views, service, room…The experience was everything to be desired except: - the vegan options were limited, however, upon request, we were granted. Also, they labelled items as vegan but they were made with milk. - I didn’t like that the cleaning trolly was parked outside my door for the duration of the stay. - I also didn’t like that in between the tiles in the infinity swimming pool was mouldy.
Stayed 3 nights in Oct 2024

10/10 Excellent

Elizabeth, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place. Good food and friendly, helpful staff - we even got a word of the day from Fatma. Can highly recommend.
Stayed 11 nights in Oct 2024

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 6 nights in Oct 2024

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, amenities
Full board was underwhelming, and trying to get expanded options was near impossible because the app did not allow me to request. Asking the front desk for anything felt like an inconvenience. Beautiful landscape and beach, but you can find that elsewhere.
Stayed 4 nights in Oct 2024

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and attentions
Stayed 3 nights in Oct 2024

6/10 Okay

Michael

Travelled with group
Liked: Staff & service
I was in room 345 and it smelled like a wet basement. I smelled it when I walked in initially but I decided to let it go and not make a big deal for the workers. I am home now and all of my clothes have this dirty wet smell like a wet basement. ( if you know, you know.) overall the service was good the workers were all friendly and welcoming. Also my balcony door was falling off and I mentioned it up one first entry. Two workers were sent to fix it but it was never fixed. It kept falling off. I wish I had complained because this smell is terrible.
Stayed 5 nights in Oct 2024

10/10 Excellent

IFEOMA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience 👍 food was good alot of variety 😋 staff very friendly loved my stay ❤️ 💕
Stayed 5 nights in Sep 2024

8/10 Good

Barbara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and the food variety and presentation excellent. Be careful of the room selection, they are limited in number of rooms with double beds.
Stayed 4 nights in Sep 2024

10/10 Excellent

Hana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I enjoyed ourselves celebrating our 5th anniversary here at the Riu Zanzibar. Excellent food, hospitality, and services! If you are traveling to Zanzibar, this is the place to stay. You will not be disappointed!!!
Stayed 6 nights in Aug 2024

10/10 Excellent

carmit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service and good food
The hotel is beautiful and the service is outstanding and caring, smiling and helpful. The food is also great. There were a few small things like the smell in the bathroom and also they provided very basic toiletries, not vanity set, or bathrobes or slippers that I use to get in more basic hotels. Also for some reason there is no blanket just a sheet to cover and I had to ask a few time to bring me something thicker
Stayed 3 nights in Jul 2024

10/10 Excellent

maya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic holiday
The ambiance, service, food, and even the weather were exceptional! I want to thank everyone who helped keep my room sparkling clean and cozy, prepared delicious food and drinks, and maintained the unique ambiance at the restaurants, reception, beach, and pools. I also want to thank Veronica, the bartender at the small bar located just after the main swimming pool on the way to the beach.
Stayed 3 nights in Jul 2024

8/10 Good

Ori

Liked: Cleanliness, property conditions & facilities, room comfort
Staying at Riu Palace hotel
No doubt this is an extraordinary resort, though there were some small issues that spoiled a little bit the perfect experience. 1. There was a plugg in the sink. 2. The mosquito net to the balcony was off track. 3. We were mislead by the reception for the stable which we have booked for riding. Beside that everything was just perfect
Stayed 4 nights in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 5 Night Stay
The hotel is beautiful, clean, and large. All of the staff are incredibly friendly and helpful. Spa and excursion desk were both great. Only recommendation is booking dinner reservations immediately at check in. They are hard to get and the food is considerably better at sit down restaurants than buffet, which is still good. We’d definitely return on a future visit to Zanzibar!
Stayed 5 nights in Jul 2024

8/10 Good

Bobby, Atlanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurants and food were excellent; never had one bad meal experience. Needs to provide more music entertainment and the room furnishings need serious upgrades.
Stayed 5 nights in Jun 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2024

2/10 Terrible

keisha

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Staff was welcoming upon arrival. The property was very big and limited transportation to get around. I reserved the steak house for the lastnight for dinner and the manager was nasty!!! I told him i was celebrating my birthday and he told me he looked up my reservations and I arrived 6/27 ( my hirthday was 6/25) then stared at me...his attitude made my whole dining experience unbearable.. he even proceeded to stand up and look at me. I never got a happy birthday..the desert was thrown on the plate so i left without even having it.by the time i walked back to the main dining area. The food was finished so i didn't get to eat. The pool staff and bar staff was really nice. I wouldn't return to this facility because its a waste of money..no food available after 9:30pm...the resort gets really dark and no transportation available..no real night entertainment
Stayed 3 nights in Jun 2024