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Emerald Hotel

3.5 star property
Beach hotel with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Emerald Hotel

Premium bedding, desk, blackout curtains, soundproofing
Front of property
Interior
Beach/ocean view
Reception

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Parking included
    Parking included

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Executive Mini Suite Sea View

Premium bedding, desk, blackout curtains, soundproofing

Executive Mini Suite Sea View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
LCD TV
Separate bedroom
Premium bedding
Blackout curtains
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room, Sea View

Premium bedding, desk, blackout curtains, soundproofing

Deluxe King Room, Sea View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 22 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room, Upstairs, Garden View

Premium bedding, desk, blackout curtains, soundproofing

Deluxe King Room, Upstairs, Garden View

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Rainfall showerhead
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room, Downstairs, Garden View

Premium bedding, desk, blackout curtains, soundproofing

Deluxe King Room, Downstairs, Garden View

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Rainfall showerhead
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, desk, blackout curtains, soundproofing

Deluxe Twin Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Rainfall showerhead
  • 26 sq m
  • Sleeps 3
  • 2 Queen Beds

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About the area

Map
Vuna Road, Nuku'alofa, Tongatapu

What's nearby

  • Talamahu Market - 6 min walk - 0.6 km
  • Basilica of St Anthony of Padua - 13 min walk - 1.1 km
  • Royal Palace of Tonga - 14 min walk - 1.2 km
  • Interisland Ferry Terminal - 3 min drive - 2.7 km
  • Flea Market - 5 min drive - 4.3 km

Getting around

  • Nuku'alofa (TBU-Fua'amotu Intl.) - 42 min drive

Restaurants

  • ‪Friends Cafe - ‬10 min walk
  • ‪Cafe Escape - ‬11 min walk
  • ‪Reload Bar - ‬10 min walk
  • ‪Billfish Bar and Restaurant - ‬20 min walk
  • ‪Vietnamese Cafe - ‬11 min walk

About this property

Emerald Hotel

Hotel by the ocean
A playground, dry cleaning/laundry services and a bar are just a few of the amenities provided at Emerald Hotel. The on-site restaurant, Emerald Restaurant., features Asian cuisine. Guests can connect to in-room WiFi.
Additional perks include:
  • Free self-parking
  • Bike hire, a round-trip airport shuttle (surcharge) and a TV in reception
  • Concierge services, free newspapers and tour/ticket information
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Emerald Hotel feature comforts, such as premium bedding and air conditioning, in addition to amenities, such as separate sitting areas and sound-insulated walls.
More amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 42-inch LCD TVs with premium channels
  • Separate sitting areas, electric kettles and daily housekeeping

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Emerald Restaurant.

Family friendly

  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Banquet hall
  • Built in 2011
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Late check-in fee: USD 25 for check-in between 10:00 PM and 6:30 AM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per day.
Cots (infant beds) are available for USD 25.0 per stay

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 25.00 per person
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-in fee: USD 25 for check-in between 10:00 PM and 6:30 AM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 25.0 per stay
  • Rollaway bed fee: USD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Included WiFi is limited to 100 MB per guestroom, per stay. A surcharge applies for additional usage.

We should mention

This property does not have any lifts

Property is also known as

Emerald Hotel Tonga
Emerald Tonga
Emerald Hotel Nukualofa
Emerald Nukualofa
Emerald Hotel Nuku Alofa
Emerald Nuku Alofa
Emerald Hotel Nuku'alofa
Emerald Nuku'alofa
Emerald Hotel Hotel
Emerald Hotel Nuku'alofa
Emerald Hotel Hotel Nuku'alofa

Frequently asked questions

Is Emerald Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Emerald Hotel?

Self-parking is free at this property.

What time is check-in at Emerald Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. Early check-in is available for a fee of USD 25 (subject to availability). Late check-in is available from 10:00 PM to 6:30 AM for a fee of USD 25.

What time is check-out at Emerald Hotel?

Checkout is at 10 AM. Late checkout is available for a fee (subject to availability).

Does Emerald Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 25.00 per person applies.

Where is Emerald Hotel located?

Located in the heart of Nuku'alofa, this beach hotel is within a 15-minute walk of Talamahu Market, Basilica of St Anthony of Padua, and Royal Palace of Tonga. Royal Tombs and Centenary Chapel are also within 1 mile (2 km).

Emerald Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 25 out of 100 reviews" "
Rating 8 - Good. 28 out of 100 reviews" "
Rating 6 - Okay. 23 out of 100 reviews" "
Rating 4 - Poor. 15 out of 100 reviews" "
Rating 2 - Terrible. 9 out of 100 reviews" "

6.8/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly, welcoming and helpful. The A/C in the room was wonderful because it was really hot outside. The room was also very spacious. The WiFi however was weak and would go on and off. There is a Chinese restaurant downstairs for convenience and other shops and downtown are within walking distance.
Stayed 3 nights in Nov 2024

6/10 Okay

Aneth

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
They need to improve their breakfast as it gets too monotonous and boring after a couple of days
Stayed 7 nights in Oct 2024

6/10 Okay

Dawn

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
This place is in a great location and has so much old world charm that it could be a great hotel. But it's run down, lots of broken things, and not clean enough for most Americans.
Stayed 1 night in Sep 2024

8/10 Good

Gillian

Liked: Cleanliness, staff & service
Stayed 6 nights in Sep 2024

8/10 Good

Deirdre

Liked: Cleanliness, staff & service, property conditions & facilities
Some of the reviews were pretty terrible so was not expecting much from this hotel. However, we had a great room, clean linen, hot water and a working tv, Aircon and kettle! Plus the breakfast was pretty good too! I was more than happy!
Stayed 1 night in Aug 2024

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities
We booked rooms next to each other, but this was not an option when we arrived. Asked to move room on last day to facilitate a late booking from someone else but had to refuse this request which seemed unreasonable. Room itself was great - large and comfortable with excellent balcony with a sea view as advertised.
Stayed 12 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great stay!
Stayed 1 night in Jul 2024

6/10 Okay

Kiyotaka

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

8/10 Good

Shinya

Liked: Cleanliness, staff & service
Stayed 5 nights in Jul 2024

8/10 Good

Janette

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2024

4/10 Poor

Craig

Liked: Staff & service
Disliked: Property conditions & facilities
No hot water for 3 Days!
Stayed 2 nights in Jul 2024

2/10 Terrible

Alex

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good staff. But the state of the hotel smells old and the codition looks not nice to sleep in. We booked for three nights only stay for two nights and booking somewhere else. Due to being creepy and old. Will not book there again due to the state of the hotel
Stayed 1 night in Jul 2024

2/10 Terrible

Alex

Stayed 1 night in Jul 2024

6/10 Okay

Paul

Stayed 5 nights in Jun 2024

10/10 Excellent

H A

Travelled with family
Liked: Staff & service, room comfort
Wonderful customer service and the aircon was a welcome relief in the heat. The property was in OK condition and the cleaners were so considerate and helpful. Breakfast was OK with fresh tropical fruits, eggs, toast, juice and coffee. Having the restaurant onsite was great when we just wanted to stay in. TV reception was terrible so we watched movies on our computer which wasnt a problem as the internet was fast (unlike in the villages where reception isnt great). My highlight was the lovely gentleman who works security at night when reception goes home. He was so relaxed, friendly and helpful and was available to see that I got safely to my room when returning late at night from a family funeral. Malo aupito.
Stayed 3 nights in Jun 2024

8/10 Good

Hopati

Business traveller
Liked: Staff & service
Good central location and while the rooms are dated the staff and team there were very friendly and helpful.
Stayed 3 nights in Jun 2024

6/10 Okay

Vikas

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Located next to the seaside but in need of refurbishment
Stayed 13 nights in Jun 2024

8/10 Good

Patricia

Liked: Cleanliness
The fixtures and fittings were in very poor shape especially in the living area and the bathroom. We had to be very careful using old electrical appliances and avoiding falls. On the positive side, the room was large, the beds were comfortable and the bed linen was fresh and clean. Fresh bath towels were provided every day. Breakfast and occasional meals were satisfactory.
Stayed 7 nights in May 2024

10/10 Excellent

Akosita

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are big and in walking distance to the main business centers. Staff at the reception was very friendly and helpful.
Stayed 3 nights in Apr 2024

10/10 Excellent

Siaosi

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was super friendly bith at the front desk and the restaurant!
Stayed 7 nights in Apr 2024

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

2/10 Terrible

Yoong Seng

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

8/10 Good

Likuone

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were lovely, and attentive, and tried their best to accomodate. Reception wasn’t really helpful at times, but the cleaning staff and dining staff were. Breakfast was delicious!
Stayed 2 nights in Feb 2024

2/10 Terrible

Simon

Business traveller
Liked: Property conditions & facilities
Disliked: Amenities
The condition of the property is poor
Stayed 4 nights in Feb 2024