Hotels with Air Conditioning in Nova Lima

"Front desk staff provided an extraordinary customer service. They went above and beyond to make my stay as comfortable as possible. I stayed 14 amazing days. Restaurant staff delivered a superb service through Rafael and Hudson. Thank you for everything. Keep up the great work everyone. Sabrina. "

"Location, service and food are very good. "

"Excellent hotel, clean rooms, great breakfast "

"Most of the staff were helpful and professional, especially the staff in the restaurant who were friendly. However the first time I checked in the man was very unhelpful and told me there was no booking in my name and tried to sell me a room. I was upset and then he said 'I need your passport'. I told him again I had booked and paid for a room and he seemed to nod and I gave my passport. He had found my booking but didn't tell me or apologise and there was no welcome. The second time I checked in, the woman has welcoming, friendly and professional. She also spoke excellent English. "

"Love it"