Gemstone Resorts, Northern Albuquerque hotels

"Professional and friendly employees. The rooms are large, and very clean."

"Very nice hotel."

"Room especially the bathroom was filthy and furniture. Very worn out. Room itself was very dark, lacking adequate lighting. Food is very mediocre and book this place under the VIP access and received no perk from the front desk. “We don’t honor that here”"

"The room, #219 was newly refurbished. It was "

"The reastrunt closed early would "

"This is a very well taken care of hotel. The rooms are very clean, the shower is awesome! The beds are so very very very comfortable. We felt very safe and it's very quiet. Can't wait to stay here again!"

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"We ended up cutting our stay short because the beds were extremely uncomfortable and plainly just wore out. After our 1st night we asked the front desk if there were any rooms with better mattresses and were given a key to check the beds in another room that had, what we were told, was the "best" they had available. Unfortunately these beds were not in any better condition than what we were already in. After considering just how uncomfortable we were the night before and the poor condition of many other things we saw around the hotel (burnt out lights, cloudy pool & hot tub, hallway that smelled like a brewery and the noisy guests you could hear through the walls at 3am), we decided to cut our losses and paid to move to another hotel. We have stayed at this Quality Inn location a few times over the past several years and are completely disappointed at how much the quality of this facility has fallen. Considering this, I doubt we wil ever be back. Staff members we spoke with said we are not the only customers that have mentioned have far the quality has fallen and encouraged us to make it known just how we felt. btw... attached is a photo of the notice posted on the pool door. Probably a typo, but seeing an "incontinence" note like this doesn't make a guest feel comfortable... "

"Kitchen had plates, bowls, drinkware, silverware, some cooking utensils. "