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"An Absolutely fabulous location for a Hotel right in the historical centre of Rouen, Next door the the Famous Cathedral and Christmas Market. We could not ask for a better hotel, it was Brilliant."

"This is not a 4 star establishment. We have stayed on better 3 star. The property itself is beautiful but it is run down and with basic facilities, we went for breakfast at 9am and they had run out of most food items, no staff around to assist. Had to go to reception to be told there was only 1 member of staff manning the reception and assisting with breakfast, as she was busy we had to wait for her to be free and restock the breakfast food. We decided to leave without eating. The on site restaurant was closed for the duration of our stay which was not communicated until we arrived. Overall will not book again. Not value for money "

"The front desk staff upon arrival and at checkout were so kind. "

"Very nice charming hotel but stairs are narrow and steep"

"Great location and very modern room compared to most in this class for Europe. Staff very helpful also "

"Bon séjour globalement, mais de nombreux détails font qu'à l'arrivée, le ressenti est moyen. A commencer par la chambre, sur le site il est annoncé "suite junior", à l'arrivée c'est une chambre panoramique. Le petit déjeuné était très limité, pauvre en goût, industriel. Le spa ne possède pas de jacuzzi, les casiers ne fonctionnent pas. Bref, tout ces petits détails font qu'en repartant, on ne se dit pas je vais revenir très vite ! "

"clean room, good location, friendly staff "

"It was clean"

"Staff, private hot tub, bar and breakfast were the best!"