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"Cannot thank the reception staff enough. Our bags never turned up. So we were without several important things throughout our stay. One guy offered us his phone charger. He also phoned the lost property at the airport to try to help us. The room was a bit dated, but it was clean. "

"very friendly staff, great location."

"Comfortable room with an outside balcony "

"Amazing location, helpful staff and comfy bed. No complaints! "

"Great location; friendly and helpful staff; made great recommendations for dinner, attractions. Room was lovely; clean, well-kept. We would definitely stay here again. "

"Excellent staff, very attentive "

"Perfect"

"This hotel is really well located in the centre, so it's easily walkable to everything you need and lots of major attractions, restaurants, food markets etc. The staff are the best aspect of the hotel, both in reception and in the dining areas. Breakfasts were good, and the hotel resturant menu looked excellent although we had already booked other restaurants for dinner. Unfortunately the bathroom in our room flooded every time we used the shower, and the heating wasn't easy to control without asking reception to do it. Overall a great little hotel, and any shortcomings were easy to ignore given the lovely staff."

"Excellent junior suite. Excellent service. Short walking distance to Centro bologna. Great breakfast. "