The Inn at Lock Seven

2.5 star property
Escape to serenity with beautiful gardens and scenic bike rides along the Welland Canal. Discover treasures at the gift shop.

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March 2025

Photo gallery for The Inn at Lock Seven

View from property
Reception
Lake
View from property
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Room options

Classic Room, 2 Double Beds, Canal View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
  • 21 sq m
  • Canal view
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
24 Chapel Street South, Thorold, ON, L2V2C6

What's nearby

  • Welland Canal Lock 7 - 3 min walk
  • Waves Indoor Waterpark - 12 min drive
  • Clifton Hill - 12 min drive
  • Fallsview Casino - 13 min drive
  • Horseshoe Falls - 16 min drive

Getting around

  • St. Catharines Station - 13 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 81 min drive

Restaurants

  • ‪Cracker Jacks Bar & Grill - ‬3 min drive
  • ‪Tim Hortons - ‬9 min walk
  • ‪McDonald's - ‬5 min drive
  • ‪Tim Hortons - ‬5 min drive
  • ‪Pendale Billiards & Lounge - ‬5 min drive

About this property

The Inn at Lock Seven

Hotel near Lock 7 Viewing Complex
Located close to Welland Canal Lock 7 and St. Catharine's Museum, The Inn at Lock Seven provides a garden and a library. Active travellers can enjoy cycling at this hotel. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Bike hire, smoke-free property and a gift shop
  • Luggage storage and a vending machine
  • Guest reviews speak highly of the helpful staff
Room features
All rooms are individually furnished, and have comforts such as air conditioning and separate sitting areas, as well as thoughtful touches such as free WiFi and sound-insulated walls. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Furnished balconies or patios, wardrobes/cupboards and separate sitting areas

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site

Things to do

  • Bicycle rentals
  • Library
  • Wine tours

Family friendly

  • In-room refrigerator
  • Microwave on request
  • Soundproofed rooms

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:30 AM - 10 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between 4 December and 13 March.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards
Property Registration Number 82141-5239-RT0001

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Inn Lock Seven
Inn Lock Seven Thorold
Lock Seven Thorold
The Inn At Lock 7
The Inn At Lock Seven Hotel Thorold
The Inn At Lock Seven Thorold, Ontario, Canada
Lock Seven
The Inn at Lock Seven Hotel
The Inn at Lock Seven Thorold
The Inn at Lock Seven Hotel Thorold

Frequently asked questions

Is The Inn at Lock Seven pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Inn at Lock Seven?

Self-parking is free at this property.

What time is check-in at The Inn at Lock Seven?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at The Inn at Lock Seven?

Checkout is at 11 AM.

Where is The Inn at Lock Seven located?

Located in the heart of Thorold, this hotel is within a 5-minute walk of Lock 7 Viewing Complex and Welland Canal Lock 7. St. Catharine's Museum and Bridal Veil Falls are also within 12 mi (20 km).

The Inn at Lock Seven Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 191 out of 404 reviews" "
Rating 8 - Good. 142 out of 404 reviews" "
Rating 6 - Okay. 45 out of 404 reviews" "
Rating 4 - Poor. 22 out of 404 reviews" "
Rating 2 - Terrible. 4 out of 404 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was over looking the Canal ! Nice
Stayed 1 night in Nov 2024

10/10 Excellent

Charlene J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for me. Cozy, uncomplicated, quiet and secure.
Stayed 2 nights in Nov 2024

10/10 Excellent

Timothy Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Watching ships go through the locks is fascinating. Rooms are dated but very clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an outstanding place to stay, whether it is short term or long term, definitely recommend if you want to explore the Niagara Region.
Stayed 1 night in Nov 2024

2/10 Terrible

cathy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was very dirty! Carpets dirty, table had cup stains,not wiped, toilet tank dirty, everything dirty!!!! bed had 1 thin blanket, no comforter. we used other bed blanket too. woke up cold!!! We set thermastat at 22 degrees but it winds down ,,,,we woke up cold, at 10 degrees. Stay somewhere else, not wor th $175 a night. Was like a cheap dirty Motel
Stayed 1 night in Nov 2024

10/10 Excellent

Marie

Travelled with family
You stay there to watch the lake freighters going through lock seven. The hotel is basic, no hair dryer but the location is in an old well established neighbourhood. A ten minute walk past the Anglican church to a wonderful Pho 18 Vietnamese restaurant. It is cozy and welcoming. The food is excellent. Go to The Early Bird restaurant for breakfast. Our grandsons said the food was better than Cora’s and the servings were huge! We arrived at 9:39 am and by 10:00 the place was packed with regulars.
Stayed 2 nights in Nov 2024

4/10 Poor

Gregory, St.Catharines

Travelled with partner
Not normally a negative ninny but this property left a lot to be desired. Beds felt like you were sleeping on granite slabs. Our stay was four nights and other than having our beds made and new towels delivered not much was done, our room was never cleaned the entire time.
Stayed 4 nights in Nov 2024

10/10 Excellent

SANDRA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here twice so far, visiting family in area. Enjoy watching the boats go by, never disappoints.
Stayed 1 night in Nov 2024

10/10 Excellent

Alannah

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Seeing the ships go through the lock is awesome
Stayed 1 night in Oct 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Oct 2024

8/10 Good

KATHY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Luc

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
No cable and beds are uncomfortable but overall not bad
Stayed 1 night in Oct 2024

10/10 Excellent

michelle

Stayed 1 night in Sep 2024

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An excellent opportunity to view the ships as they traversed the Welland Canal Lock 7
Stayed 3 nights in Oct 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to watch multiple ships going through the Welland Canal. Very unique setting. Refrigerator was a big plus. Super comfy pillows and extra blankets in room. Close drive to beautiful Niagara on the Lake.
Stayed 1 night in Oct 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Watching the ships go through the locks. The staff were very kind.
Stayed 5 nights in Sep 2024

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
This was our second time staying at the Inn. The rooms are very clean and comfortable. The best part is watching the ships in the lock right from our balcony.
Stayed 1 night in Sep 2024

10/10 Excellent

Brian Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a good stay. It’s my second time. No complaints. Perfect for nice and quiet stay!
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
The view from my balcony was fantastic, and I did get to see a ship "locking through." The property is a little bit dated (the bathroom is very cramped), but it is very clean and well maintained. The staff were welcoming and very helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Basic room, as advertised. Very clean. Beds were a bit hard.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 2 nights in Sep 2024

8/10 Good

Rosemary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish there was good coffee in the lobby.
Stayed 1 night in Sep 2024

8/10 Good

Daniel

Liked: Property conditions & facilities
Nice clean place to stay and a great view of the ships passing through. Beautiful area to walk around.
Stayed 4 nights in Sep 2024