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Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel

3.0 star property
Family-friendly hotel connected to the convention centre in York - Haig with free parking

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel

2 bars/lounges
Terrace/patio
Point of interest
Premium bedding, desk, soundproofing, iron/ironing board
Banquet hall

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Room service
    Room service
The price is S$152
Price available on 18/11/2024
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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, 1 King Bed, Jetted Tub

Premium bedding, desk, soundproofing, iron/ironing board

Suite, 1 King Bed, Jetted Tub

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, desk, soundproofing, iron/ironing board

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
Premium bedding
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Premium bedding, desk, soundproofing, iron/ironing board

Suite, Multiple Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, desk, soundproofing, iron/ironing board

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Hydromassage showerhead
  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

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The price is S$167
includes taxes & fees
12 Nov - 13 Nov
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About the area

Map
327 Ontario St, St. Catharines, ON, L2R5L3

What's nearby

  • Montebello Park - 2 min drive
  • FirstOntario Performing Arts Centre - 3 min drive
  • Meridian Centre - 3 min drive
  • Royal Canadian Henley Rowing Course - 5 min drive
  • Brock University - 8 min drive

Getting around

  • St. Catharines Station - 7 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 69 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Tim Hortons - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Wendy's - ‬3 min drive
  • ‪Red Onion - ‬2 min drive

About this property

Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel

Family-friendly hotel located in York - Haig
At Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel, you can look forward to a bowling alley, a rooftop terrace and a coffee shop/cafe. The on-site American cuisine restaurant, Ostin's Restaurant, offers breakfast, brunch, lunch, dinner and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and an arcade/games room.
Other perks include:
  • An indoor pool
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), bike hire and an electric car charging station
  • Express check-out, a reception hall and barbecues
  • Guest reviews speak highly of the helpful staff
Room features
All 181 rooms boast comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hairdryers
  • Flat-screen TVs with premium channels
  • Fridges, free infant beds and coffee/tea makers

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: CAD 5 to 15 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Baci Caffe
  • Ostin's Restaurant
  • Parkway Social

Family friendly

  • Arcade/game room
  • Bowling alley
  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (19,375 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1970
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 69.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed for Christmas Day:
  • Bar/lounge
  • Dining venue

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: CAD 300.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 5 to 15 per person
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: CAD 69.00 (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Cashless transactions are available
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel St. Catharines
Holiday Inn St. Catharines
Holiday Inn Hotel Suites St. Catharines Conference Center

Frequently asked questions

Does Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel?

As of 2 Nov,2024, prices found for a 1-night stay for 2 adults at Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel on 18 Nov,2024 start from S$152.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of CAD 30 per pet, per night. Service animals are exempt from fees.

How much is parking at Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel?

Self-parking is free at this property.

What time is check-in at Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel?

Check-in start time: 3:00 PM; check-in end time: 5:30 AM.

What time is check-out at Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel?

Checkout is at 11 AM. Late checkout is available for CAD 69.00 (subject to availability).

Where is Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel located?

This family-friendly hotel is located in the city centre, within 2 mi (3 km) of Montebello Park, Meridian Centre and FirstOntario Performing Arts Centre. Lakeside Park Beach and Port Dalhousie Pier Marina are also within 3 miles (5 km).

Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 398 out of 1002 reviews" "
Rating 8 - Good. 354 out of 1002 reviews" "
Rating 6 - Okay. 137 out of 1002 reviews" "
Rating 4 - Poor. 59 out of 1002 reviews" "
Rating 2 - Terrible. 54 out of 1002 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities
ideal for us
Stayed 2 nights in Oct 2024

4/10 Poor

Johannes

Business traveller, Travelled with partner
There was no safe in the room even though it was advertised every room had one. When we asked front desk, they said they were going to ask the manager if there’s something they can do. We never heard back. Breakfast was ok but one day a rat was roaming around the buffet area.
Stayed 4 nights in Sep 2024

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Aug 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly. I didn’t like that ice was not on all floors. The signage for that was poor.
Stayed 1 night in Oct 2024

8/10 Good

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff and room were great! Unfortunately there was lots of construction around the property and we could hear a lot of that from our room.
Stayed 1 night in Oct 2024

10/10 Excellent

Shawn

Stayed 1 night in Sep 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very nicely decorated all the staff were very pleasant and accommodating. The room was quite spacious and very quiet for sleeping. I thought that they could provide one bottle of water for coffee for the morning not having to pay 7$s for the water in with the coffee pods. Free coffee in the lobby would be nice
Stayed 1 night in Sep 2024

8/10 Good

Micheal

Liked: Cleanliness, staff & service, property conditions & facilities
The door lock would not engage. When you turn the Jacuzzi tub on the waterline leaks.
Stayed 1 night in Aug 2024

6/10 Okay

Dolly

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Thomas, wikwemikong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to my family members house, bowling alley and gaming centre attached to the property. Close to the highway
Stayed 3 nights in Aug 2024

10/10 Excellent

Josh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new property other than the addicts running around the hallways and street out front. I hate to sewer a property, but it’s the truth.
Stayed 1 night in Aug 2024

10/10 Excellent

Milan

Stayed 2 nights in Aug 2024

8/10 Good

Alex

Travelled with family
Liked: Cleanliness, staff & service
The recent upgrades were nice.
Stayed 1 night in Aug 2024

6/10 Okay

Robert

Disliked: Cleanliness
The property is ok but the room was not too clean, there was dirt and hair in the whirlpool tub that we paid extra for so we didn't use it. The room was in a noisy part of was of the hotel just under the roof top patio and we we heard the constant shufflingofchairs. .The air-conditioner was loud and we didn't sleep well at all. $300.00 is allot to pay for a poor night sleep.
Stayed 1 night in Aug 2024

8/10 Good

Grant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, clean. Friendly, efficient service. Bowling alley/bar was a nice touch. Easy drive to the Shaw Festival.
Stayed 1 night in Aug 2024

10/10 Excellent

Kyle

Good
Stayed 3 nights in Aug 2024

10/10 Excellent

Paul

Travelled with family
For a newly renovated hotel, it is great. Will be back.
Stayed 1 night in Aug 2024

8/10 Good

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 3 nights in Aug 2024

6/10 Okay

JINGJING

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The telephone can't work, the technical person coming, but can't solve the problem, then nobody take care further. there is no kettle supply, no cloth hanger at closet. The breakfast is expensive and poor. I would like to recommend dining outside.
Stayed 1 night in Aug 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice hotel in a good area. The room was very well kept
Stayed 2 nights in Aug 2024

10/10 Excellent

Cher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was under construction but still really nice
Stayed 1 night in Jul 2024

8/10 Good

Afzal

Liked: Property conditions & facilities
Water leaking from AC inside the room I called. The customer service said nobody available at this time. They just give me a towel to put in top of the water. They said Somebody looked at when we get to check out. after that
Stayed 2 nights in Jul 2024

10/10 Excellent

Sheryl

Stayed 2 nights in Jul 2024

10/10 Excellent

Lisa

Travelled with family and small children
We loved the new updated room. My nephew thought it was pretty cool to have his privacy and his own tv.
Stayed 1 night in Jul 2024