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Empress Inn and Suites by The Falls

2.0 star property
Victorian hotel connected to the convention centre in Niagara Falls with a 24-hour front desk

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Empress Inn and Suites by The Falls

Exterior
Balcony
Property entrance
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
In-room dining

Reviews

6.0 out of 10

Popular amenities

  • Laundry
    Laundry
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Parking available
    Parking available
  • Air conditioning
    Air conditioning
The price is S$77
Price available on 04/11/2024
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Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Room, 1 King Bed

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Fridge
HDTV
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Double Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Fridge
HDTV
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Fridge
HDTV
  • Sleeps 2
  • 1 Queen Bed

Family Room, Multiple Beds

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Washer/dryer
  • Sleeps 6
  • 3 Queen Beds

Similar properties

Terrace/patio
Fairway Inn by the Falls
Free WiFi
Air conditioning
Parking available
Laundry
6.2 out of 10, (1002)
The price is S$78
includes taxes & fees
6 Nov - 7 Nov
Fairway Inn by the Falls

About the area

Map
5951 Clark Avenue, Niagara Falls, ON, L2G 3W3

What's nearby

  • Skylon Tower - 6 min walk
  • Clifton Hill - 8 min walk
  • Fallsview Casino - 9 min walk
  • Casino Niagara - 12 min walk
  • Fallsview Indoor Waterpark - 15 min walk

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 4 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 83 min drive

Restaurants

  • ‪Skylon Tower - ‬6 min walk
  • ‪Antica Pizzeria - ‬7 min walk
  • ‪Skylon Tower Revolving Dining Room - ‬6 min walk
  • ‪Chuck's Roadhouse - ‬2 min walk
  • ‪Smoke's Poutinerie Inc - ‬5 min walk

About this property

Empress Inn and Suites by The Falls

Family-friendly hotel near Clifton Hill
Fallsview Casino and Fallsview Indoor Waterpark are located near Empress Inn and Suites by The Falls, which provides a free manager's reception, dry cleaning/laundry services and car hire on-site. Free in-room WiFi is available to all guests, along with a bar and babysitting.
Other perks at this hotel include:
  • Limo/town car service, self-parking (surcharge) and free newspapers
  • Concierge services, barbecues and a porter/bellboy
  • A vending machine, a TV in reception and multilingual staff
  • Guest reviews say good things about the overall value and location
Room features
All 80 individually furnished rooms offer thoughtful touches such as premium bedding and air conditioning, in addition to amenities such as free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses
  • Bathrooms with designer toiletries and shower/bath combinations
  • 32-inch HDTVs with premium channels
  • Balconies, fridges and microwaves

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) on request
  • Limo/town car service
  • Parking on site (CAD 10 per day; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant
  • Free manager's reception

Family friendly

  • Babysitting
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • In a regional park

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with premium digital channels
  • MP3 dock
  • Video game console

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 20

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per stay
  • Breakage deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: CAD 10.00 per day (in/out privileges)
  • Late check-out fee: CAD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Property is also known as

Empress Falls
Empress Inn
Empress Inn Falls
Empress Inn Elevate Rooms Niagara Falls
Empress Inn Elevate Rooms
Empress Elevate Rooms Niagara Falls
Empress Elevate Rooms
Empress Inn Suites by the Falls
Empress Suites By The Falls
Empress Inn Suites by Elevate Rooms
Empress Inn and Suites by The Falls Hotel
Empress Inn and Suites by The Falls Niagara Falls
Empress Inn and Suites by The Falls Hotel Niagara Falls

Frequently asked questions

Is Empress Inn and Suites by The Falls pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Empress Inn and Suites by The Falls?

As of 2 Nov,2024, prices found for a 1-night stay for 2 adults at Empress Inn and Suites by The Falls on 4 Nov,2024 start from S$76.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Empress Inn and Suites by The Falls?

Self-parking is available for CAD 10.00 per day.

What time is check-in at Empress Inn and Suites by The Falls?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM.

What time is check-out at Empress Inn and Suites by The Falls?

Checkout is at 11 AM. Late checkout is available for CAD 20 (subject to availability).

Does Empress Inn and Suites by The Falls provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Empress Inn and Suites by The Falls located?

This family-friendly Niagara Falls hotel is located near the airport, within a 10-minute walk of Niagara River Gorge, Fallsview Casino and Skylon Tower. Clifton Hill and Niagara SkyWheel are also within 10 minutes.

Empress Inn and Suites by The Falls Reviews

Reviews

6.0
Rating 10 - Excellent. 141 out of 1007 reviews" "
Rating 8 - Good. 246 out of 1007 reviews" "
Rating 6 - Okay. 235 out of 1007 reviews" "
Rating 4 - Poor. 160 out of 1007 reviews" "
Rating 2 - Terrible. 225 out of 1007 reviews" "

5.8/10

Cleanliness

6.2/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

waqas

Travelled with family
Everything was just ok
Stayed 1 night in Oct 2024

8/10 Good

Prasad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Decent location for a short stay under the budget
Stayed 1 night in Oct 2024

6/10 Okay

José

Stayed 1 night in Oct 2024

6/10 Okay

VIKRAMJEET

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Carla

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not clean and very intrusive staff! Not friendly or a commanding at all.
Stayed 2 nights in Oct 2024

2/10 Terrible

Gregory

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very runned down dirty place
Stayed 1 night in Jul 2024

6/10 Okay

Moureen

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

baldip

Stayed 1 night in Sep 2024

8/10 Good

MohammadAmin, Aurora

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
$89 for three people for a night, seems a good deal. Perfect to rest up and taking a shower to feel refreshed. Although we didn't need to use the fridge, it was not working for a while. Complementary hot brewed drink. Perfect location to walk in to the downtown and Falls. Thanks.
Stayed 1 night in Oct 2024

6/10 Okay

Fienan

Business traveller, Travelled with group
Liked: Staff & service
Not clean enough
Stayed 1 night in Oct 2024

6/10 Okay

Mohammed Murad

Liked: Cleanliness, staff & service, property conditions & facilities
Value for the money / Lot of stairs to climb
Stayed 1 night in Aug 2024

6/10 Okay

Nichole, Belleville

Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms are very old and dirty. We found rice all over our floor, dirty Kleenex under the bed and the walls have not been wiped down it seems in ages. There was also makeup on two of our face cloths and there was dust all over the dressers and night stand. It also smells like curry all throughout. Overall I would not stay here again or recommend anyone else does.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gagandeep

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Carly

Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Joe Riz

Stayed 1 night in Jun 2024

8/10 Good

tian

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Need to pay additional 10 dollars for parking. Other rhan that, it's a decent inn for rhe price. Walkable distance to rhe falls.
Stayed 1 night in Sep 2024

10/10 Excellent

Juan

Stayed 1 night in Sep 2024

2/10 Terrible

sowjanya

Stayed 1 night in Sep 2024

6/10 Okay

Aundre

Travelled with family
Good sized room with 3 double beds. Mattresses were a little too firm. Not enough pillows. Noisy at times throughout the night. Toilet paper was very thin, not even sure it was 1-ply. A few lights were not working. Cable TV did not have many options. I would suggest investing in Smart TVs.
Stayed 1 night in Sep 2024

2/10 Terrible

Teresita

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You can’t enjoy
Stayed 2 nights in Aug 2024

4/10 Poor

stuart

Disliked: Cleanliness, property conditions & facilities
Small, dated, old
Stayed 1 night in Sep 2024

6/10 Okay

Carla

Stayed 1 night in Sep 2024

6/10 Okay

Maria

Stayed 2 nights in Aug 2024

8/10 Good

Albin

Travelled with partner
Liked: Staff & service
Overall it was great and peaceful
Stayed 2 nights in Sep 2024

4/10 Poor

charles

Stayed 1 night in Aug 2024