Ngũ Hành Sơn Holidays

Being close to the beach, shops, and restaurants, this hotel's location is great! Staff is very friendly and helpful. The area that needs much improvement is breakfast buffet. There were a variety of food but the quality is not great. Also, the layout of the sink being separate from the bathroom is very inconvenient. And the sink itself is very small. It's not an ideal hotel for us.

Staff was attentive, nice, and efficient in returning all questions via email. They were also very helpful in arranging transportation. Rooms were spacious, clean, and comfortable. Spa was wonderful and Emma was the best! Buffet was a two thumbs up for having a variety of choices (Vietnamese, American, healthy, etc.). Great location too! I would def stay here again!

Rooms: Rooms are nice but very dated. Needs a lot of repair work and upgrading. During my stay I encountered bad aircon leaking issues for 3 days straight. During a heavy downpour, lots of rain water started getting in and got my luggage and cloths wet. And the worst part, waste water from drainage system started flowing up through the bathtub! The resort staff got me changed to another room as these problems couldn’t be sorted out. The new room had its own issues as well. Wifi wasn’t working, toilet’s flush wasn’t working, shower had no pressure, and so on. Resort staff: Excellent service. Very helpful and always willing to render their assistance whenever you need them. Restaurant: I would give this my lowest rating. Lots and lots of houseflies! We experienced lizards crawling into our chairs while dining! You can never dine in peacefully. And during the rainy nights, you’ll have to deal with a lot more insects. One of the very rare restaurants that doesn’t serve any desserts. Not even ice-creams. Daily buffet breakfasts are the same limited spread.

They were amazing here! The property, the food, the drinks, the staff, the views, the room, the massage, the onsen, EVERYTHING! 5/5 ⭐️

Nice place, exterior properly maintained, villas are a little awkwardly designed. Materials show some major defects i.e. doors difficult to close bcos they are so twisted (almost 4in twist between lower and upper sides) Big black cloud is that thei male staff would absolutely gain in having some sexual harassment awareness lessons). Their manager rather that act on it was so utterly incompetent that tried to lie it way out to the level of producing fake legal justification. Unbelievable! Never got any type of apology from it. A manager with a serious grasp of what hospitaly and service mean would be recommended.