6/10 Okay
WENDY
Travelled with family
30 Nov,2024
Liked: Staff & service, amenities
We requested early check in. They did not respond. We arrived to find the building mostly empty per the parking lot. We were told we could not check in till 4pm whether or not the room was clean. By 4 pm the lobby was full of people who waited for hours to check in. The building has seven floors and over 110 units. But there is only one small elevator. Unit owners told us the other elevator has been out of order most of the time since 1980. It's a safety hazard for seniors. I am surprised the health and fire departments allow that. Waiting time for the elevator was awful. The beach was nice. Pool etc were decent. Staff were friendly but say they cannot budge re the 4pm checkin madness.
WENDY
Stayed 7 nights in Nov 2024