Hotel Riu Negril - All Inclusive

3.5 star property
Property with private beach and full-service spa

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riu Negril - All Inclusive

6 restaurants, breakfast, dinner served; Italian cuisine
Aerial view
Exterior
6 restaurants, breakfast, dinner served; Italian cuisine
6 restaurants, breakfast, dinner served; Italian cuisine

Reviews

7.6 out of 10

Good

Popular amenities

  • All-inclusive
  • Bar
  • Hot tub
  • Gym
  • Breakfast included
The price is S$311
includes taxes & fees
9 Dec - 10 Dec

Room options

Available filters for rooms
Showing 55 of 55 rooms

Standard Room, Garden View (L)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room (U)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Garden View (U)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Oceanfront (U)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Partial Sea View (L)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room (L)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Room, Oceanfront (L)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Double Room, 2 Bedrooms (C)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
2 bedrooms
Ceiling fan
Shower/bath combination
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Double Room, Oceanfront (C)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Standard Room (E)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (C)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Garden View (C)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Ocean View (U)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Oceanfront (B2C-US)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Connecting Rooms, Garden View (C)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

Double Room (B2C-US)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Garden View (B2C-US)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms, Garden View (U)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Blackout curtains
Shower/bath combination
Hairdryer
2 bathrooms
  • Sleeps 5
  • 2 Double Beds

Double Room, 2 Bedrooms (U)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Blackout curtains
Shower/bath combination
Hairdryer
2 bathrooms
  • Sleeps 5
  • 2 Double Beds

Double Room, 2 Bedrooms, Oceanfront (U)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Blackout curtains
Shower/bath combination
Hairdryer
2 bathrooms
  • Sleeps 5
  • 2 Double Beds

Double Room, Connecting Rooms, Oceanfront (C)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

Double Room, 2 Bedrooms, Ocean View (U)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Blackout curtains
Shower/bath combination
Hairdryer
2 bathrooms
  • Sleeps 5
  • 2 Double Beds

Double Room, Oceanfront (Swim-Up | U)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Bedrooms (U)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
2 bedrooms
Ceiling fan
Shower/bath combination
Hairdryer
  • Sleeps 5
  • 2 Queen Beds and 1 King Bed

Double Room, Connecting Rooms, Ocean View (C)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

Double Room, Oceanfront (Swim-Up | 18+ | C)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Separate bedroom
Ceiling fan
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Double Room, Oceanfront (Swim-Up | B2C-US)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
2 bedrooms
Ceiling fan
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

Double Room, Oceanfront (Swim-Up | 18+ | B2C-CAN)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Separate bedroom
Ceiling fan
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms, Oceanfront (B2C-CAN)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

Family Double Room, 2 Bedrooms (B2C-CAN)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
2 bedrooms
Ceiling fan
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Double Room, 2 Bedrooms, Garden View (B2C-US)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
2 bedrooms
Ceiling fan
Shower/bath combination
Hairdryer
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Double Room, 2 Bedrooms, Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
2 bedrooms
Ceiling fan
Shower/bath combination
Hairdryer
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Double Room, Connecting Rooms (L)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
2 bedrooms
Ceiling fan
Shower/bath combination
Hairdryer
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms, Oceanfront (B2C-US)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
2 bedrooms
Ceiling fan
Shower/bath combination
Hairdryer
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Double Room, 2 Bedrooms (B2C-US)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
2 bedrooms
Ceiling fan
Shower/bath combination
Hairdryer
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Double Room, 2 Bedrooms, Garden View (L)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
2 bedrooms
Ceiling fan
Shower/bath combination
Hairdryer
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms, Partial Sea View (L)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Blackout curtains
Shower/bath combination
Hairdryer
2 bathrooms
  • Partial sea view
  • Sleeps 5
  • 2 Double Beds

Double Room, 2 Bedrooms, Oceanfront (L)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Blackout curtains
Shower/bath combination
Hairdryer
2 bathrooms
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms (L)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
2 bedrooms
Ceiling fan
Shower/bath combination
Hairdryer
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Double Room, Connecting Rooms, Garden View (B2C-CAN)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

Family Room, 2 Bedrooms (B2C-US)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
2 bedrooms
Ceiling fan
Shower/bath combination
Hairdryer
  • Sleeps 5
  • 2 Queen Beds and 1 King Bed

Double Room, Private Pool (Vista al Mar Frontal (L))

Highlights

Balcony
Private pool
Air conditioning
TV
Ceiling fan
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

Double Room, Garden View (B2C-CAN)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite (L)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, Ocean View (B2C-CAN)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Sea View (E)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Double Room, Oceanfront (B2C-CAN)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms, Ocean View (B2C-CAN)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

Double Room Standard With Garden View

  • Sleeps 4
  • 2 Double Beds

Double Room Standard With Side Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Double Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Double Room Standard

  • Sleeps 4
  • 2 Queen Beds

Family Room -5 Guests- Superior

  • Sleeps 5
  • 2 Queen Beds and 1 King Bed

Double Room Luxury With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Norman Manley Blvd, Negril, Westmoreland

What's nearby

  • Bloody Bay - 1 min walk - 0.0 km
  • Bloody Bay Beach - 6 min walk - 0.5 km
  • Seven Mile Beach - 3 min drive - 2.6 km
  • Kool Runnings Water Park - 4 min drive - 3.3 km
  • Hedonism II - 5 min drive - 2.9 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 96 min drive

Restaurants

  • ‪Green Island Restaurant, RIU - ‬2 min walk
  • ‪Hunter Steakhouse - ‬4 min drive
  • ‪Ackee - ‬4 min drive
  • ‪Hedonism II - Delroy's Bar - ‬5 min drive
  • ‪Mahogany - ‬5 min drive

About this property

Hotel Riu Negril - All Inclusive

All-inclusive family-friendly property near Jamaica Beaches
A free breakfast buffet, a nightclub and a swim-up bar are just a few of the amenities provided at Hotel Riu Negril - All Inclusive. This property is a great place to bask in the sun with a private beach, sunloungers and beach volleyball. Indulge in a body treatment, a body wrap and a massage at the on-site spa. At the 6 on-site restaurants, enjoy breakfast, dinner, Italian cuisine and a poolside location. Fitness classes are offered at the health club; other things to do include volleyball. Stay connected with free in-room WiFi, and guests can find other amenities, such as a poolside bar and a corner/local shop.
You'll also find perks such as:
  • 3 outdoor pools and a children's pool, with sunloungers, pool umbrellas and a swim-up bar
  • Free self-parking
  • Limo/town car service, babysitting (surcharge) and 3 indoor pickleball courts
  • A gift shop, a TV in reception and concierge services
  • Guest reviews give top marks for the beach locale, pool and helpful staff
Room features
All 420 rooms feature comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Eco-friendly toiletries, shower/bath combinations and hairdryers
  • TVs with cable channels
  • Balconies, ceiling fans and daily housekeeping

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkelling
Windsurfing

Land activities

Fitness facilities
Volleyball

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 6 bars/lounges
  • 6 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Green Island
  • Kulinarium
  • Luigi
  • Mandalay
  • Steakhouse

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • No lift

More

  • 2 floors
  • 5 buildings
  • Art Deco architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the swimming pool, fitness facility or hot tub

Property is also known as

Negril RIU
RIU All Inclusive Negril
RIU Negril
RIU Negril All Inclusive
Rio Negril
Riu Hotel Negril
Riu Negril Jamaica
Riu Resort All Inclusive Negril
Riu Tropical Bay Jamaica
Riu Tropical Bay Negril Jamaica
Riu Tropical Jamaica
Riu Palace Tropical Bay Negril
Riu Palace Tropical Bay Hotel Negril
Negril Riu Tropical Bay Hotel
RIU Negril All Inclusive All-inclusive property
RIU Negril Inclusive inclusiv
RIU Negril All Inclusive
Riu Negril Inclusive Inclusive
Hotel Riu Negril - All Inclusive Negril
Hotel Riu Negril - All Inclusive All-inclusive property
Hotel Riu Negril - All Inclusive All-inclusive property Negril

Frequently asked questions

Does Hotel Riu Negril - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Hotel Riu Negril - All Inclusive?

As of 3 Dec,2024, prices found for a 1-night stay for 2 adults at Hotel Riu Negril - All Inclusive on 9 Dec,2024 start from S$311.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Riu Negril - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Negril - All Inclusive?

Self-parking is free at this property.

What time is check-in at Hotel Riu Negril - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Riu Negril - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Hotel Riu Negril - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include windsurfing, snorkelling, kayaking and more.

Where is Hotel Riu Negril - All Inclusive located?

Nestled on the beach, this Negril property is within a 15-minute walk of Bloody Bay and Jamaica Beaches. Seven Mile Beach is 1.7 mi (2.8 km) away.

Hotel Riu Negril - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 374 out of 1004 reviews" "
Rating 8 - Good. 283 out of 1004 reviews" "
Rating 6 - Okay. 183 out of 1004 reviews" "
Rating 4 - Poor. 84 out of 1004 reviews" "
Rating 2 - Terrible. 80 out of 1004 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

christina

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
First our room was leaking water from the bathroom and because of that we had to change rooms and it was no different same problem. The food was not that great not enough Jamaica food. The pool in the water it dirty. It look like vomit was in the water flooring on the top and this was early before lunch. I did enjoy my stay and it was my birthday.
Stayed 4 nights in Jul 2024

10/10 Excellent

Tanice

Stayed 3 nights in May 2024

10/10 Excellent

Luisanna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I looooved this hotel so much !!!! The service was excellent!!! The food was amazing!!!! The entertainment team was top notch!!!! They are doing renovations now !!! I can’t wait to go back & see the new renovations! Definitely planning to go back soon
Stayed 7 nights in Jul 2024

6/10 Okay

Nichola

Stayed 7 nights in Jul 2024

10/10 Excellent

DAMIAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 7 nights in Jul 2024

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great but needs more entertainment
Stayed 5 nights in Aug 2024

10/10 Excellent

Natekia Neshi

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went with my husband and we had a great time , enjoyed the all the different foods they served ,the staff was friendly and accommodating . The mini bar I. Our room, rooms were nice and clean and up to date definitely a place to visit
Stayed 8 nights in Aug 2024

10/10 Excellent

Ulonda, Bensalem

Travelled with partner
Liked: Staff & service
There was no food options there was no room service. The drinks where watered down the room had a musty smell and the water pressure was very low
Stayed 5 nights in Jun 2024

8/10 Good

Meliesea

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

2/10 Terrible

Trelisa

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property did not inform us that it will be closing on tyhe 18th of August. Our hallways we fillled wiuth mattresses that they were removing from other room ans cleaning carts lined the hallwways. The hallways and some rooms smelled like mold. I got diarrhea after 2 days on the resort. The pools often had dead bees and flys in it. I seen roaches running around in and outside of the buffet hall. These conditions were unacceptable.
Stayed 6 nights in Aug 2024

2/10 Terrible

Kedian

Travelled with family
Disliked: Staff & service, room comfort
Overall service was way below standard. Firstly, I had booked for 3 nights and having to leave after the 1 st night due to the fact of lack of information. The hotel was going to be closed, but this information wasn’t relayed to me. In which, upon arrival I was offered to relocate to Trelawny, which is almost 3 hours away from my home. (Hence, I couldn’t accept that offer). Why wasn’t I made aware of the relocation before even getting to the hotel? People need to be informed, this way one can make a informed decision. This was time wasting, disruption of life, and a disrespect to guests’. Secondly, the kids pool was closed. Hence, myself and my child was so disappointed. There were no activities for either the child or us as adults. Thirdly, the food sucks. Very little choices on the line. Lastly, I chose this property because I’ve been there a few times. Reason being, I know what this property offers; the great food, entertainment, as well as knowing that I can also enjoy myself with my child. As well as, knowing that my child will be safe if I leave her in the kiddy section, as staffs are always there to assist. Peoples’ hard earn money must be respected. Thank you!
Stayed 3 nights in Aug 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Sherrick

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t do it!! Roaches crawling up the walls in the restaurant. The health department needs to shut this place down. You have to walk a mile to your room. No golf carts to assist . The shower handle fell off each time we tried taking a shower. The sink was backed up so you couldn’t run the water or it would have overflowed. When we reported these things to the front desk they said they would get somebody but they never came. Then when we advised front desk of the roaches in the restaurant and showed them the pictures and video footage, we were told it was nothing they can do, and that we should have told the Manager in the restaurant and that it wasn’t their department 🙄
Stayed 3 nights in Aug 2024

4/10 Poor

Sandrea

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay…it’s like the 2 star property in terms of all inclusive resorts. It’s run down, not as clean, the towels in the bathroom are so old and worn out, the alcohol is watered down and the staff just all seem so tired and over it. I definitely won’t be going back.
Stayed 2 nights in Aug 2024

2/10 Terrible

winston

Travelled with family
Disliked: Staff & service, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Natoya

Stayed 1 night in Aug 2024

6/10 Okay

ALICIA, TRENTON

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is just OK. The food was good, drinks decent and bar staff super fun. However the entertainment was lacking the week we went, it seems the "stars" were on vacation. Also a water pump broke impacting the adult bar and entertainment bar, so no drinks while in the pool. It most likely impacted the pool as well as it was full of floating bugs. The pool staff did their best to keep sweeping the pool. The walkways along the lobby are very slippery once it rains so bring good water grip shoes, thank GOD I was able to avoid a nasty fall.
Stayed 4 nights in Jul 2024

10/10 Excellent

Ian L.

Liked: Cleanliness, staff & service, property conditions & facilities
It's a'right
Stayed 7 nights in Jul 2024

10/10 Excellent

billy

Liked: Cleanliness, staff & service, property conditions & facilities
the staff was friendly
Stayed 4 nights in Jul 2024

4/10 Poor

Debora

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Roaches in the dining area. Needs to be ungraded!!!
Stayed 4 nights in Aug 2024

6/10 Okay

Evette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nightly entertainment was excellent. I really enjoyed the ones I went to. The meals were great.
Stayed 2 nights in Jul 2024

10/10 Excellent

Bledar

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

6/10 Okay

Keneisha

Stayed 1 night in Jul 2024

10/10 Excellent

Ammie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the hotel was very beautiful, lots of entertainment and there were several dining options. Plenty of pools to choose from as well. My only issue was there were a lot of smokers that walked around the property instead of staying in the designated areas. I was fortunate enough to get stuck behind one each day.
Stayed 5 nights in Jul 2024