Grand Mercure Nasu Highlands Resort & Spa

4.0 star property
Family-friendly hotel with sauna and seasonal outdoor pool

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Grand Mercure Nasu Highlands Resort & Spa

Hot springs
Exterior
Exterior
Iron/ironing board, free WiFi
Daily buffet breakfast (JPY 3800 per person)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • All-inclusive
    All-inclusive
  • Pool
    Pool
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Parking included
    Parking included
The price is S$103
Price available on 25/11/2024
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Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Room with 2 single beds, Mountain view

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 36 sq m
  • Sleeps 8
  • 2 Single Beds

Superior Room with 2 single beds and 2 extra beds, Mountain view

Highlights

Mini-fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 36 sq m
  • Sleeps 8
  • 2 Single Beds and 2 Double Sofa Beds

Classic Room, Multiple Beds, Mountain View (Japanese Style)

Highlights

Mini-fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 36 sq m
  • Sleeps 10
  • 4 Single Futons

Classic Room with 2 single beds and 1 sofa bed, Mountain view

Highlights

Mini-fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 36 sq m
  • Sleeps 8
  • 1 Single Bed and 1 Double Sofa Bed

Standard Room with 2 single beds and 1 bunk bed, Mountain view

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 36 sq m
  • Sleeps 8
  • 2 Single Beds and 2 Double Sofa Beds

Similar properties

About the area

Map
4449-2 Takakuhei, Nasu, Tochigi-ken, 325-0302

What's nearby

  • Nasu Rindo Lake - 2 min drive
  • Nasu Safari Park - 9 min drive
  • Fujishiro Seiji Museum - 9 min drive
  • Nasu Highland Park - 16 min drive
  • Nasu Animal Kingdom - 18 min drive

Getting around

  • Kuroiso Station - 17 min drive
  • Fukushima (FKS) - 54 min drive

Restaurants

  • ‪ゴーゴーカレー - ‬20 min walk
  • ‪NASUバイキング エルバージュ - ‬6 min drive
  • ‪レストラン蒸気機関車 - ‬5 min drive
  • ‪NASU GT CAFE - ‬4 min drive
  • ‪和匠ダイニング 菜す乃 - ‬6 min drive

About this property

Grand Mercure Nasu Highlands Resort & Spa

Upscale family-friendly hotel near Nasu Safari Park
Located close to Nasu Rindo Lake, Grand Mercure Nasu Highlands Resort & Spa provides an indoor public bath (no minerals), shopping on-site and a coffee shop/cafe. For some rest and relaxation, visit the sauna. The on-site local and international cuisine buffet restaurant, Tenku no Mori, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a playground.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and a children's pool
  • Free self-parking
  • Buffet breakfast (surcharge), free train station pick-up and hot springs on-site
  • A 24-hour front desk, a lift and a vending machine
Room features
All 189 rooms include amenities such as free WiFi.
Other amenities include:
  • Bathrooms with bidets and shower/bath combinations
  • Mini fridges and housekeeping

All-inclusive details

All-inclusive room rates at Grand Mercure Nasu Highlands Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle from 10:00 AM to 3:30 PM
  • Train station shuttle on request
  • Free train station drop-off
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,800 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Tenku no Mori

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 6 meeting rooms
  • Conference space

Outdoors

  • Garden

Spa

  • Hot springs
  • Outdoor mineral hot springs (onsen)
  • Public indoor bath (no minerals)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Mini-fridge

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 3800 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

The seasonal pool will be open from July to August
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transport to and from this property
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Rindoko Royal Hotel Nasu
Rindoko Royal Hotel
Rindoko Royal Nasu
Rindoko Royal
Rindoko Royal Hotel Japan/Nasu-Gun
Royal NASU
Royal Hotel Nasu Japan/Nasu-Gun
Royal Hotel NASU
Mercure Nasu Highlands & Nasu
Grand Mercure Nasu Highlands Resort & Spa Nasu
Grand Mercure Nasu Highlands Resort & Spa Hotel
Grand Mercure Nasu Highlands Resort & Spa Hotel Nasu

Frequently asked questions

Does Grand Mercure Nasu Highlands Resort & Spa have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

How much does it cost to stay at Grand Mercure Nasu Highlands Resort & Spa?

As of 2 Nov,2024, prices found for a 1-night stay for 2 adults at Grand Mercure Nasu Highlands Resort & Spa on 25 Nov,2024 start from S$103.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Mercure Nasu Highlands Resort & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Mercure Nasu Highlands Resort & Spa?

Self-parking is free at this property.

What time is check-in at Grand Mercure Nasu Highlands Resort & Spa?

Check-in start time: 3 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Grand Mercure Nasu Highlands Resort & Spa?

Checkout is at 11 AM.

Are there all-inclusive benefits at Grand Mercure Nasu Highlands Resort & Spa?

Some rate plans available at this hotel are all-inclusive.

Where is Grand Mercure Nasu Highlands Resort & Spa located?

This family-friendly Nasu hotel is within 3 mi (5 km) of Nasu Rindo Lake and Nasu Safari Park. Fujishiro Seiji Museum and Onsenjinjya Shrine are also within 6 mi (10 km).

Grand Mercure Nasu Highlands Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 86 out of 201 reviews" "
Rating 8 - Good. 84 out of 201 reviews" "
Rating 6 - Okay. 21 out of 201 reviews" "
Rating 4 - Poor. 6 out of 201 reviews" "
Rating 2 - Terrible. 4 out of 201 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Serene child friendly
Stayed 1 night in Oct 2024

10/10 Excellent

Ya Qi Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large spacious rooms, friendly and helpful service, clean and relaxing onsen. Best bonus is free flow drinks (soft drinks, coffee and lots of alcohol) and snacks in the afternoons and nights!
Stayed 2 nights in Aug 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family-friendly!
This is probably the most family-friendly hotel I’ve ever stayed at. Many young couples with babies; tons of kids up to about 7 years old. They have lots of toys, books (in Japanese), and even special suites for those ages.
Stayed 1 night in Aug 2020

8/10 Good

??

Travelled with family and small children
Liked: Cleanliness, staff & service
未就学児を連れての宿泊でしたが、子供が遊べる場所もあり、とても喜んでいました。 夕食と朝食がとても美味しかったです。 ラウンジでお酒を飲みたかったのですが、夕食が混んでいて時間が遅くなり、お風呂に入ってから行こうと思っていましたが間に合いませんでした。残念でした。 あと、洗面所とお風呂とトイレの所が入った瞬間から、尿っぽい臭いがして気になりました。

8/10 Good

?

Stayed 1 night in Oct 2024

6/10 Okay

??

Travelled with family and small children
夕食のビュッフェの際、 お好きな席をと言われたため選んでいると、 選ぶ席、選ぶ席、予約だと言われ、 始めにそれを伝えて欲しかった。 また、メガネをかけた60代くらいの店員の 態度が悪く、子供の椅子を無言で置かれたり ビュッフェを取りに行こうとした、小さな女の子にぶつかっても謝りもなく、 その人のせいでとても嫌な気持ちになりました。
Stayed 1 night in Oct 2024

8/10 Good

Akira

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

6/10 Okay

mika

Stayed 1 night in Oct 2024

10/10 Excellent

Minatsu

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ファミリー向けです。 スタッフの方の対応がとても良かった。食事中子供が寝てしまうとベッドを用意してくれました。屋内、屋外と遊ぶ場所がありホテルだけでも十分楽しめます。食事も種類豊富で楽しかった。食事付きでの宿泊をおすすめします。
Stayed 1 night in Oct 2024

10/10 Excellent

KANAKO

Travelled with family and small children
小さい子供連れには非常にありがたい! 平日に行くと保育園くらいの年齢の子たちがたくさんいるので、同じ年代の子と遊べていい刺激になります。海外から来ている方もいるので国際交流が生まれることもあります。 周辺の施設も0歳子から遊べるところがあるので、1泊2日の小旅行におすすめです。
Stayed 1 night in Oct 2024

8/10 Good

Tomoko

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
レストランはどれも美味しくて満足。お風呂もサウナ付きで露天風呂もあり良かったです。小さいお子様連れの家族が多い割には皆んなそんなに大騒ぎしたりもなく、静かに休暇をすごせました。
Stayed 1 night in Oct 2024

10/10 Excellent

YUSUKE

Stayed 1 night in Sep 2024

6/10 Okay

Yamanaka

Travelled with family and small children
Disliked: Amenities
ホテル自体は綺麗でしたが、部屋がイマイチな感じが…少し古い感じがしたし空調?エアコン?がなかったです。でも温泉とか遊ぶところとかその他は綺麗で使いやすかったです。
Stayed 2 nights in Oct 2024

10/10 Excellent

shinya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
親切、丁寧、清潔で、屋内屋外に子供が遊べるスペースがありとても充実した家族時間を過ごす事ができた。コスパ良し、また行きます!
Stayed 1 night in Oct 2024

8/10 Good

???

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お子様連れが多いです。静かに宿泊を楽しみたい方には不向きです。温泉は露天風呂であまり温度が高くなく、硫黄の匂いも少ないので自分には最高でした。夕飯、朝食はビュッフェでしたが、品数も多く満足しました。
Stayed 1 night in Oct 2024

8/10 Good

??

Stayed 1 night in Oct 2024

8/10 Good

Yasuhiko

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
部屋は少し古かったが、それ以外はかなり良かった
Stayed 2 nights in Aug 2024

10/10 Excellent

motomi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Ryo

Stayed 1 night in Sep 2024

10/10 Excellent

Sakura

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
リニューアルしてキレイになりました。 食事も前よりも豊富になっていてとてもよかったです。
Stayed 1 night in Oct 2024

2/10 Terrible

Kyota

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
古いホテルを中途半端にリフォームしてる施設。客の質は良くないです。ビジホレベルかな
Stayed 1 night in Sep 2024

8/10 Good

??

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
ホテル自体は綺麗でチェックイン、チェックアウトがスムーズだった。 ラウンジの時間内で、様々なアルコールやジュース、お菓子などが自由に飲んだら食べたりできた。 0歳の子供を連れて利用した。 大浴場もとても綺麗で子供用のバスチェアやマット、シャンプー、ベッドなどがあった。 プレイルームや屋外の遊び場もあり、子供が楽しめる場所があってよかった。 通常の和室はあまり綺麗とは言えず、評価を下げる理由となった。
Stayed 1 night in Sep 2024

10/10 Excellent

hironobu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
子供が大変喜びそうな遊具など、ファミリーにはうってつけのホテル、孫娘が大はしゃぎでした。館内も清潔できれいでした。
Stayed 1 night in Sep 2024

10/10 Excellent

Mika

Stayed 1 night in Sep 2024

10/10 Excellent

Kotaro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024