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Hotel Zara

2.0 star property
Hotel with a 24-hour front desk, a quick walk to Spaccanapoli

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Photo gallery for Hotel Zara

Lobby
Exterior
Hallway
Hypo-allergenic bedding, in-room safe, desk, free WiFi
Point of interest

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
The current price is S$63
includes taxes & fees
4 Mar - 5 Mar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Triple Room

Hypo-allergenic bedding, in-room safe, desk, free WiFi

Standard Triple Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Rainfall showerhead
Bidet
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 2 Single Beds, Shared Bathroom

Hypo-allergenic bedding, in-room safe, desk, free WiFi

Standard Room, 2 Single Beds, Shared Bathroom

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Rainfall showerhead
Hairdryer
Digital channels
In-room safe
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Quadruple Room

Hypo-allergenic bedding, in-room safe, desk, free WiFi

Standard Quadruple Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Rainfall showerhead
Bidet
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Family Room with Balcony

Hypo-allergenic bedding, in-room safe, desk, free WiFi

Family Room with Balcony

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Digital channels
In-room safe
Desk
  • 36 sq m
  • Sleeps 5
  • 1 Queen Bed OR 3 Single Beds

View all photos for Classic Single Room

Hypo-allergenic bedding, in-room safe, desk, free WiFi

Classic Single Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Hairdryer
Digital channels
In-room safe
Desk
Daily housekeeping
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room Single Use

Hypo-allergenic bedding, in-room safe, desk, free WiFi

Standard Double Room Single Use

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Rainfall showerhead
Bidet
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

Hypo-allergenic bedding, in-room safe, desk, free WiFi

Standard Double Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Rainfall showerhead
Bidet
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Via Firenze 81, Naples, NA, 80142

What's nearby

  • Spaccanapoli - 8 min walk
  • Naples Underground - 16 min walk
  • Naples National Archaeological Museum - 2 min drive
  • Piazza del Plebiscito - 4 min drive
  • Port of Naples - 5 min drive

Getting around

  • Principe Umberto Tram Stop - 2 min walk
  • Naples (INP-Naples Central Rail Station) - 4 min walk
  • Naples International Airport (NAP) - 33 min drive

Restaurants

  • ‪Caffè Mexico - ‬5 min walk
  • ‪Gran Caffè Novara SRL - ‬4 min walk
  • ‪I Sapori di Parthenope - ‬3 min walk
  • ‪Pasticceria Eredi Carraturo - ‬3 min walk
  • ‪McDonald's - ‬1 min walk

About this property

Hotel Zara

Hotel near Spaccanapoli
Located close to Naples Underground and University of Naples Federico II, Hotel Zara provides a coffee shop/cafe, a library and a bar. Stay connected with free in-room WiFi, and guests can find other amenities, such as a restaurant.
Other perks at this hotel include:
  • Express check-out, express check-in and a 24-hour front desk
  • Smoke-free property, coffee/tea in reception and a TV in reception
  • Luggage storage, multilingual staff and a lift
Room features
All guest rooms at Hotel Zara feature comforts, such as air conditioning, in addition to amenities, such as free WiFi and safes.
More conveniences in all rooms include:
  • Hairdryers and shampoo
  • 18-inch LCD TVs with digital channels
  • Daily housekeeping and desks

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Library
  • Stereo
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Tile flooring in room

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 18-inch LCD TV with digital channels

Food and drink

  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 12:30 PM; check-in end time: 10:00 PM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT063049A1ZJ2YBQZG

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Zara
Hotel Zara Naples
Zara Naples
Zara Hotel Naples
Hotel Zara Hotel
Hotel Zara Naples
Hotel Zara Hotel Naples

Frequently asked questions

Is Hotel Zara pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Zara?

As of 3 Mar,2025, prices found for a 1-night stay for 2 adults at Hotel Zara on 4 Mar,2025 start from S$63.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Zara?

Check-in start time: 12:30 PM; check-in end time: 10:00 PM.

What time is check-out at Hotel Zara?

Checkout is at 11 AM.

Where is Hotel Zara located?

Located in Naples City Centre, this hotel is within 1 mi (2 km) of Spaccanapoli, Naples Underground and University of Naples Federico II. Naples National Archaeological Museum and Port of Naples are also within 2 mi (3 km). Principe Umberto Tram Stop and Piazza Garibaldi Station are within a 5-minute walk.

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Hotel Zara Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 48 out of 292 reviews
Rating 8 - Good. 102 out of 292 reviews
Rating 6 - Okay. 91 out of 292 reviews
Rating 4 - Poor. 29 out of 292 reviews
Rating 2 - Terrible. 22 out of 292 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Roberto

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t stay. Awful hotel, awful service, dangerous zone. Went to the NH hotel at 1 am
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Good hotel
Good hotel to stay in close to the station if you are planning to explore Naples
Stayed 2 nights in Aug 2024

10/10 Excellent

Pilar

The owners are very kind
Stayed 2 nights in Jul 2024

8/10 Good

SEBASTIAN

Very good location, 5 blocks away from the train station and 3 from the subway station, surroundings are very dirty, a lot of homeless and vendors in the street, however, I Never felt insecure in the area, I guess, is Napoli. Highly recommended for budget hotels.
Stayed 2 nights in Jul 2024

6/10 Okay

Sandro

Location sufficient for short stay..
Stayed 3 nights in Sep 2023

10/10 Excellent

david

Hotel is in a good spot read bad reviews but had no problems. Staff were friendly and helpful. Room was clean and cleaned in our 3 night stay. Just be aware at night (late) as in any big cities.
Stayed 3 nights in Jun 2024

8/10 Good

achhar

All good but no cleanex papers in room. Noisy room .
Stayed 1 night in Oct 2024

8/10 Good

Bert

Excellent place near the train and metro station. Basic but comfortable bed, good a/c and shower water pressure. Common area elevator.
Stayed 1 night in Nov 2023

10/10 Excellent

Sylvia

Easy access to train station and taxis rank Lots of cafes in nearby square
Stayed 3 nights in Jun 2023

2/10 Terrible

Rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities
We arrived and they did not have a room for us so they walked us to another hotel and it was not a good area of the city. It was a terrible experience do not book at this hotel.
Stayed 1 night in Aug 2024

4/10 Poor

Hannah

Liked: Cleanliness, amenities, property conditions & facilities
This was a very convenient location because it was right next to the train station, but the hotel itself was not in a very safe place we felt (two girls). The man running it was very kind, and we were glad it was cheap. Would reccomend if you’re only there to quickly sleep and get out… shared bathroom/shower
Stayed 1 night in May 2024

8/10 Good

Felicitas

It is a quiet comfortable little hotel. The beds are not the best, the bathroom could be cleaner, but overall for 1 or 2 nights it is a perfect place to sleep. The main central station with a metro also is just about 6 minutes away.
Stayed 1 night in Sep 2023

8/10 Good

Danielle

Great stay, worked for family of 5!
Great stay, affordable, and comfortable with great staff. Shower drained very slow, that was the only inconvenience.
Stayed 2 nights in Jun 2022

2/10 Terrible

Rob

Disliked: Cleanliness, amenities, property conditions & facilities
This was one of the most stressful stays we have ever had. The area the hotel is in is very unsafe and unclean. The hotel it self is unclean and not a place I would ever want to stay again. Would not recommend.
Stayed 1 night in Jun 2024

8/10 Good

Peter

One night stay Napoli
Nice basic hotel, very close to station. Clean, beds okay, be open minded. The area seems dodgy around the hotel, but it's actually not and all the folk we encountered were friendly. Some great pizza places within 10 minutes walk north.
Stayed 1 night in Aug 2023

8/10 Good

Fernanda

Good value for the price . Clean tecently renovated room and bathroom . Reception staff very patient and efficient . Good location for those transiting to airport or train station or visiting Naples for 2-3 days . Also a short walk to historic centre . Some visitors may be detereed by the area but thats what one expects around most train stations .
Stayed 1 night in Oct 2023

2/10 Terrible

becky

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The front desk men were very impatient and not friendly.
Stayed 2 nights in Apr 2024

6/10 Okay

Nick

Liked: Property conditions & facilities
Alright but nothing to write home about
Room was ok, but noting special. It's close to the station and had late check-in which were ideal for us. If you're not arriving late and don't need to be close to the station for an early departure, then you can probably find better for the money.
Stayed 1 night in Aug 2023

6/10 Okay

Robert

on arriving the first impression of the entrance is very disappointing , dirty and probably not decorated for many many years. however my room was spacious and clean, the bed was comfortable and its only 5 minutes from the railway station. so if you can look past the entrance the room was good.

8/10 Good

Steinar

The hotel is located very close to the central railway station in Naples. Just a few minutes walking. The hotel is located on the 2nd floor, and there is an elevator, although quite small. The room was clean and tidy and king size. I came with a bik which I keep in my room whiles not in use. The staff was kind and helpful. And most important, at least for me, you get a good stay for a cheep money.
Stayed 3 nights in May 2023

8/10 Good

Verified traveller

Handy hotel but not with a family
We stayed here for two nights and the location was great if you use a train to get in and out of the city, but expensive if you park a car. The room was comfortable but not really for a family with a young child due to it being very basic and not the cleanest. I would stay here if I backpacked, which would be much more suitable. The staff on the front desk were very kind and helpful, they gave us many recommendations of restaurants and experiences. Lastly I need to add, the location of the hotel is next to the main train station which is renowned for not being too safe. We were safe every time we went out but only stayed out whilst the sun was visible due to having a baby and there were lots of army/police by the train station due to the amount of junkies locally. Cheap and easy hotel if not with a family!
Stayed 2 nights in Apr 2024

4/10 Poor

Verified traveller

Impossible to sleep
4 nights spent in this hotel, great location. Unfortunately we didn't sleep one good night, the cleaning crew was talking really loudly in the corridor every morning at 8:00 am. They made so much noise until 10:00 am, walls were very thin. Also our room was attached to the upclosed room and we shared some kind of a window, so we couldn't sleep very long neither because of the light coming from it.
Stayed 3 nights in May 2023

6/10 Okay

Gian Piero

Liked: Property conditions & facilities
We have not tv and a bad working airconditioner
Stayed 7 nights in Aug 2023

10/10 Excellent

Trey

Hotel is located less than a 5 minute walk from the central train station. Rooms are clean, bathroom is clean, water in the shower is HOT, and the AC in the rooms is strong (even waking up several times in the night cold!). Yes the neighborhood around the hotel isn’t the best, but the staff at the hotel has no control over that, and we even noticed that’s how a majority of Naples is (do your research on the city itself before visiting). For the price of the hotel I really don’t know where the bad reviews come from. People want a 5 star hotel for the price of 60 Euro a night. Also, the manager is very kind, polite, and hospitable. We had no issues while staying here and would definitely return for the price that we paid for the room. The building and the hotel itself are very secure, requiring to be buzzed in for entry to both. The bed is also comfortable considering some of the other locations we have stayed in in the country. Overall, a great experience if you want a very central location for a very good price.
Stayed 2 nights in Jun 2023

6/10 Okay

Lilly

Liked: Staff & service, property conditions & facilities
The area that the hotel is situated is dirty and scary. Did not feel comfortable walking around during the day, let alone at night. The entrance to the hotel is also dirty and dark. You have to be buzzed into the area where your room is every time. they don’t give you a key and sometimes take a while to answer the buzzer. Linen and bedding was stained and dirty. Tv didn’t work Aircon remote didn’t work. Had to stand up on the bed to turn it on and couldn’t change the settings or temperature. Shower had bugs that came out of the drain overnight after a shower. Dirty towel left in the room from guests before Lots of noise coming from the other rooms and hallways (not soundproof) Our room was entered by housekeeping staff but not locked again and left ajar all day. The hotel is cheaper than other places in Naples but just avoid staying in this area around the central station all together. Would rather spend a lot extra to stay somewhere else.
Stayed 3 nights in May 2023