10/10 Excellent
Tram
31 Oct,2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay. Location is excellent , just next to the MRT and ride hailing app DiDi is just 1 click away. Service was all good. I arrived very early, left my luggage, walked around a bit, and got an early check-in at around 12. Big room with comfortable bed and all necessities you usually expect at a high end hotel. Massage at Chi spa is legendary and it's worth the price. The onsite restaurant Jiangnan Wok was voted 2nd best in the city but I think it's worth the number 1 position after trying both. The food was amazing, give it a try when you stay at the hotel.
Now the improvement needed: the facilities already feel aging. Nothing broken but you can see the tired and old here and there, the in room carpet feels torn, discoloring in the bathroom, etc. Hope a renovation is already planned for the hotel. I slept in late 1 day and the construction next door was very loud, disrupting my lazy morning. Had I known about the work I could have planned something better.
Last but not least, what a pity I didn't get to try the pool as the maintenance started during my stay. It was not communicated when I booked but info provided in the room when I arrived.
Tram
Stayed 4 nights in Oct 2024