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Best Western Plus Crystal, Hotel & Spa

4.0 star property
Art Deco hotel with full-service spa and sauna

Choose dates to view prices

Photo gallery for Best Western Plus Crystal, Hotel & Spa

Exterior
Minibar, in-room safe, desk, laptop workspace
Daily buffet breakfast (EUR 19.50 per person)
Daily buffet breakfast (EUR 19.50 per person)
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Room service
  • 24/7 front desk
  • Housekeeping
The current price is S$154
includes taxes & fees
6 Apr - 7 Apr

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking (Small Room)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Renovated in 2021
Blackout curtains
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Exclusive Suite, 1 King Bed, Non Smoking, Terrace (Twin bed on request;with Sofabed)

Minibar, in-room safe, desk, laptop workspace

Exclusive Suite, 1 King Bed, Non Smoking, Terrace (Twin bed on request;with Sofabed)

Highlights

Terrace
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Renovated in 2021
Separate bedroom
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Larger Room;Twin bed on request)

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking (Larger Room;Twin bed on request)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Renovated in 2021
Blackout curtains
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (with Single Sofabed;Larger Room)

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking (with Single Sofabed;Larger Room)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Renovated in 2021
Blackout curtains
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Renovated in 2021
Blackout curtains
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking (with Sofabed)

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Non Smoking (with Sofabed)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Renovated in 2021
Blackout curtains
Bathrobes
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Larger Room;Twin bed on request)

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking (Larger Room;Twin bed on request)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Renovated in 2021
Blackout curtains
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Mercure Nancy Centre Place Stanislas Hotel

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.2 out of 10, Very good, 484 reviews
The price is S$152
includes taxes & fees
23 Mar - 24 Mar
Mercure Nancy Centre Place Stanislas Hotel
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About the area

Map
5 Rue Chanzy, Nancy, Meurthe-et-Moselle, 54000

What's nearby

  • Congress Center Jean Prouve - 4 min walk - 0.4 km
  • Place Stanislas - 7 min walk - 0.7 km
  • Nancy Hotel de Ville - 8 min walk - 0.7 km
  • Parc de la Pepiniere - 12 min walk - 1.0 km
  • CHU Nancy - 4 min drive - 2.0 km

Getting around

  • Nancy Station - 5 min walk
  • Metz (ETZ-Metz - Nancy - Lorraine) - 40 min drive

Restaurants

  • ‪La Muraille de Chine - ‬5 min walk
  • ‪L'Excelsior - ‬3 min walk
  • ‪Le Pub - ‬3 min walk
  • ‪Little Delirium Café Nancy - ‬4 min walk
  • ‪Le Bouche à Oreille - ‬4 min walk

About this property

Best Western Plus Crystal, Hotel & Spa

Upscale hotel in Nancy City Centre, rejuvenated in 2021
Take advantage of a terrace, a library and dry cleaning/laundry services at Best Western Plus Crystal, Hotel & Spa. Indulge in a body scrub, a body treatment and a facial at the on-site spa. In addition to a bar and a business centre, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool with sunloungers
  • Buffet breakfast (surcharge), a front desk safe and a 24-hour front desk
  • A lift, smoke-free property and luggage storage
  • Concierge services, 3 meeting rooms and multilingual staff
Room features
All 81 rooms boast comforts, such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Free toiletries and hairdryers
  • 43-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, free infant beds and electric kettles

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 19.50 for adults and EUR 7.50 for children
  • A bar/lounge

Things to do

  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
From Monday to Friday, sauna and hammam opening hours are 4-6 PM.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 6 January to 26 January:
  • One of the swimming pools
  • Sauna
  • Spa
The following facilities are closed on Sunday and Monday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 19.50 for adults and from EUR 7.50 for children
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 16 years old are allowed in the pool from 10 AM to 11:50 AM on Mondays, and from 8 AM to 9:50 AM from Tuesday to Sunday and must be accompanied by an adult. For safety reasons, the sauna and hammam are not permitted for guests under 16 years old.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Crystal Nancy
Best Western Hotel Crystal
Best Western Hotel Crystal Nancy
Best Western Crystal
Best Western Nancy
Nancy Best Western
Best Western Hotel Crystal
Best Plus Crystal, & Spa Nancy
Best Western Plus Crystal, Hotel & Spa Hotel
Best Western Plus Crystal, Hotel & Spa Nancy
Best Western Plus Crystal, Hotel & Spa Hotel Nancy

Frequently asked questions

Does Best Western Plus Crystal, Hotel & Spa have a pool?

Yes, this property has an indoor pool. One of the swimming pools is closed seasonally each year from January 6 until January 26.

How much does it cost to stay at Best Western Plus Crystal, Hotel & Spa?

As of 12 Mar,2025, prices found for a 1-night stay for 2 adults at Best Western Plus Crystal, Hotel & Spa on 6 Apr,2025 start from S$154.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus Crystal, Hotel & Spa pet-friendly?

Yes, this property allows pets (limit 2 total). There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much is parking at Best Western Plus Crystal, Hotel & Spa?

Best Western Plus Crystal, Hotel & Spa doesn't offer parking.

What time is check-in at Best Western Plus Crystal, Hotel & Spa?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Best Western Plus Crystal, Hotel & Spa?

Checkout is at noon.

Where is Best Western Plus Crystal, Hotel & Spa located?

Located in Nancy City Centre, this spa hotel is within a 5-minute walk of Congress Center Jean Prouve and Chambre de Commerce. Villa Majorelle and Musée Aquarium de Nancy are also within 10 minutes. Nancy Station is 5 minutes by foot.

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Best Western Plus Crystal, Hotel & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 178 out of 466 reviews
Rating 8 - Good. 215 out of 466 reviews
Rating 6 - Okay. 52 out of 466 reviews
Rating 4 - Poor. 12 out of 466 reviews
Rating 2 - Terrible. 9 out of 466 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

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