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Departure Bay Motel

2.0 star property
Motel with free parking, near Departure Bay Ferry Terminal

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Departure Bay Motel

Laptop workspace, free WiFi, bed sheets
Laptop workspace, free WiFi, bed sheets
Exterior
Reception
Laptop workspace, free WiFi, bed sheets

Reviews

7.6 out of 10

Good

Popular amenities

  • Pet-friendly
  • Air conditioning
  • Laundry
  • Parking included
  • Free WiFi
The price is S$120
includes taxes & fees
26 Dec - 27 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 2 Queen Beds, Kitchenette

Laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Kitchenette

Highlights

Separate sitting area
Air conditioning
Heating
Kitchenette
Dining table
LCD TV
Separate bedroom
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Heating
LCD TV
Separate bedroom
Private bathroom
Shower/bath combination
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Laptop workspace, free WiFi, bed sheets

Room, 1 Queen Bed

Highlights

Separate sitting area
Air conditioning
Heating
LCD TV
Separate bedroom
Private bathroom
Shower/bath combination
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Kitchenette

Laptop workspace, free WiFi, bed sheets

Room, 1 Queen Bed, Kitchenette

Highlights

Separate sitting area
Air conditioning
Heating
Kitchenette
Dining table
LCD TV
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
2011 Estevan Rd, Nanaimo, BC, V9S 3Y9

What's nearby

  • Nanaimo Regional General Hospital - 15 min walk
  • Departure Bay Ferry Terminal - 19 min walk
  • Departure Bay Beach - 3 min drive
  • Vancouver Island University - 7 min drive
  • Duke Point Ferry Terminal - 19 min drive

Getting around

  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome) - 8 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Off the Hook - ‬17 min walk
  • ‪Tim Hortons - ‬4 min drive
  • ‪McDonald's - ‬15 min walk
  • ‪Starbucks - ‬13 min walk

About this property

Departure Bay Motel

Motel near Departure Bay Ferry Terminal
Departure Bay Motel provides laundry facilities and more. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • A vending machine
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Departure Bay Motel have perks, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as free WiFi and separate sitting areas. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • LCD TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and electric kettles

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Hindi, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Hardwood flooring in room
  • No lift
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of CAD 20.00 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 20.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts

Property is also known as

Departure Bay Motel Motel
Departure Bay Motel Nanaimo
Departure Bay Motel Motel Nanaimo

Frequently asked questions

Is Departure Bay Motel pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 20.00 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Departure Bay Motel?

As of 18 Dec,2024, prices found for a 1-night stay for 2 adults at Departure Bay Motel on 26 Dec,2024 start from S$119.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Departure Bay Motel?

Self-parking is free at this property.

What time is check-in at Departure Bay Motel?

Check-in start time: 4:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Departure Bay Motel?

Checkout is at 11:00 AM.

Where is Departure Bay Motel located?

Located in the heart of Nanaimo, this motel is within 1 mi (2 km) of Beach Estates Park and Departure Bay Ferry Terminal. Nanaimo Regional General Hospital and Brechin Lanes are also within 2 miles (3 km).

Departure Bay Motel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 104 out of 304 reviews" "
Rating 8 - Good. 105 out of 304 reviews" "
Rating 6 - Okay. 44 out of 304 reviews" "
Rating 4 - Poor. 22 out of 304 reviews" "
Rating 2 - Terrible. 29 out of 304 reviews" "

7.8/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

ABHINAV

Travelled with group
Liked: Amenities, property conditions & facilities
Clean , easy to access
Stayed 1 night in Dec 2024

6/10 Okay

Laura

We were attending a staff Christmas party at the Kin Hut at Departure Bay and this was the closest hotel. Its not fancy, but its clean and not expensive. The area is safe and staff were nice. We'd stay again.
Stayed 1 night in Dec 2024

2/10 Terrible

Aaron

Stayed 2 nights in Nov 2024

8/10 Good

Andrew

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Reasonable pricing. Clean room.
Stayed 1 night in Sep 2024

4/10 Poor

Liza, Edmonton

Travelled with family, Travelled with pets
Disliked: Cleanliness, property conditions & facilities
Bed was ok and clean. Room was in need of deep clean on walls and radiator gross. Some nefarious folks lurking about the building. Garbage bin overflowing big time. I will never stay here again
Stayed 1 night in Nov 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were warm welcoming and friendly 😊
Stayed 1 night in Nov 2024

8/10 Good

Tina

Liked: Staff & service, property conditions & facilities
Staff was very friendly. Good value for the price.
Stayed 2 nights in Nov 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Ive stayed here a couple times for one night before taking ferry across, always clean rooms and friendly staff. Most recent i stayed for 5 nights, and still the same clean room and freindly staff. Nice quiet location, some furniture older but works well for it's purpose. And nicely updated/renovated bathroom with a great shower and pretty cool heated light up mirror, will very much use Departure Bay again for future travels. Between great rates and good people its a super place!!
Stayed 5 nights in Nov 2024

8/10 Good

nick

Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom.
Stayed 1 night in Oct 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service
Check in was great, very accommodating and nice. Bed was terrific, only did not like the lights outside at night.
Stayed 1 night in Nov 2024

6/10 Okay

darrel S

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Call it clean, comfortable, and affordable. Just run of the mill ordinary.
Stayed 1 night in Nov 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing place.
Stayed 4 nights in Oct 2024

10/10 Excellent

Crystal, Penticton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is always friendly and kind. I have stayed here before and the staff remembered this. We will return again
Stayed 1 night in Oct 2024

2/10 Terrible

Cynthia

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
We are AARP members who booked two pre-paid nights through the Expedia-AARP website but only stayed one due to the appalling conditions in the room. Surfaces were dirty, obviously not having been cleaned in a long time. Dust, dirt, hair, and food were in and around the coffee pot and microwave. The coffee pot had dirt and mold in the water tank. The carpet and bed mattresses had dirt and liquid stains, along with patches of black mold. Ceiling tiles were stained and hung loose from water damage. We reported our findings and discomfort the next morning when we checked out. We also asked for a refund for the second night. After two calls to the motel and one call to AARP, we still don’t have a satisfactory answer on if or how to get our second night’s money back. The motel simply refuses to refund anything because we did not cancel 24 hours prior. Nor have we found any way to give feedback on the Expedia-AARP website. As we loaded our luggage into our vehicle, we saw a truck drive out of the motel parking lot carrying six mattresses covered in black mold. It seems our room may not have been an outlier.

2/10 Terrible

Darlene

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I missed the last ferry off the island and want to stay somewhere close to the terminal so I could be on the first boat , so location was good but I found long black hairs in my bed sheets and hairs around the toilet ,there was dirt all around the edge of the floor , the room was just not clean . And the one window in the room had a covering that was completely sheer and no other curtains for privacy. I would not stay there again
Stayed 1 night in Oct 2024

10/10 Excellent

Kynat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Khang

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean place
Stayed 4 nights in Oct 2024

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Oct 2024

10/10 Excellent

Naomi

Lovely staff, great location when visiting the hospital
Stayed 4 nights in Oct 2024

10/10 Excellent

Crystal, Penticton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay here again
Stayed 4 nights in Oct 2024

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Altaf at check-in was very friendly and enjoyable to talk to. We had a couple of "glitches" that he fixed right away. Some of the rooms have been renovated, so do ask for one of them, if possible. We stayed in unit 19 and it was clean with a fantastic shower and comfy bed. A few things need to be finalized: A hook in the bathroom for a robe, a finial for one of the ends of the curtain rod. Proper curtains that open better and a security lock for when the window is partially open. This accommodation was a great value in both location and room condition. Would definitely stay here again. It is owned by the same company that owns the following: The Spot in Nanaimo, Sunshine Lodge in Gibsons and The Spot at Porpoise Bay in Sechelt, among others (25 properties in total).
Stayed 1 night in Oct 2024

10/10 Excellent

Louella Mae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Complete toiletries and there’s free coffee. The room is overall clean but we think the washroom could be cleaner. And some of the white towels has stain so I think just make sure everything looks clean.
Stayed 1 night in Oct 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Affordable and simple. All i needed.
Stayed 1 night in Sep 2024

8/10 Good

Kevin

Liked: Cleanliness
Fast and conveinient.stay here frequently when passing through. Simple and affordable.
Stayed 1 night in Oct 2024

10/10 Excellent

Boris

Stayed 1 night in Sep 2024