Best Western Dorchester Hotel

2.5 star property
Hotel in Nanaimo with 3 restaurants and fitness centre

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Dorchester Hotel

Room amenity
View from room
Exterior
3 restaurants, breakfast served
Lounge

Reviews

8.0 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
  • Breakfast available
  • Pet-friendly
  • Laundry
The price is S$134
includes taxes & fees
1 Jan - 2 Jan,2025

Room options

Available filters for rooms
Showing 8 of 8 rooms

Family Double Room, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
Private bathroom
  • Sleeps 6
  • 2 Double Beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Refrigerator, Harbour View

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Double Beds

Junior Room, 1 Queen Bed, Non Smoking, Refrigerator (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 1 Queen Bed

Room, 1 Queen Bed, Refrigerator, Harbour View (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 1 Queen Bed

Executive Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Refrigerator, Harbour View

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

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About the area

Map
70 Church St, Nanaimo, BC, V9R5H4

What's nearby

  • Nanaimo Museum - 4 min walk - 0.4 km
  • Vancouver Island University - 3 min drive - 2.5 km
  • Departure Bay Ferry Terminal - 5 min drive - 3.2 km
  • Nanaimo Regional General Hospital - 5 min drive - 3.7 km
  • Duke Point Ferry Terminal - 15 min drive - 15.5 km

Getting around

  • Nanaimo, BC (YCD) - 13 min drive

Restaurants

  • ‪Tim Hortons - ‬9 min walk
  • ‪White Sails Brewing - ‬5 min walk
  • ‪Javawocky - ‬3 min walk
  • ‪The Vault Cafe - ‬6 min walk
  • ‪Lighthouse Bar and Restaurant - ‬3 min walk

About this property

Best Western Dorchester Hotel

Hotel near Departure Bay Ferry Terminal
You can look forward to designer shops on-site, a hair salon and dry cleaning/laundry services at Best Western Dorchester Hotel. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and ocean views. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), a banquet hall and a lift
  • Luggage storage, a ballroom and a front desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 71 rooms have comforts, such as premium bedding and laptop-friendly workspaces, in addition to perks, such as air conditioning and separate sitting areas. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Bathrooms with shower/bath combinations and hairdryers
  • Flat-screen TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and mini fridges

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 30 metres
  • Street parking available
  • Free uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: CAD 10 to 22 for adults and CAD 10 to 22 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Embers Wine & Charcuterie
  • The View Oceanside Grill
  • Top Notch Burgers

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre (5,000 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 22 for adults and CAD 10 to 22 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Dorchester
Best Western Dorchester Hotel
Best Western Hotel Dorchester
Best Western Plus Dorchester
Best Western Plus Dorchester Hotel
Best Western Plus Dorchester Hotel Nanaimo
Best Western Plus Dorchester Nanaimo
Dorchester Best Western
Best Western Dorchester Hotel Nanaimo
Best Western Dorchester Nanaimo
Best Western Nanaimo
Nanaimo Best Western
Best Dorchester Hotel Nanaimo
Best Western Dorchester Hotel Hotel
Best Western Dorchester Hotel Nanaimo
Best Western Dorchester Hotel Hotel Nanaimo

Frequently asked questions

Is Best Western Dorchester Hotel pet-friendly?

Yes, this property allows pets (limit 2 total). There's a fee of CAD 30 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Best Western Dorchester Hotel?

As of 18 Dec,2024, prices found for a 1-night stay for 2 adults at Best Western Dorchester Hotel on 1 Jan,2025 start from S$134.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Dorchester Hotel?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Best Western Dorchester Hotel?

Check-in start time: 4:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Dorchester Hotel?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Best Western Dorchester Hotel located?

Located in the heart of Nanaimo, this hotel is steps from Bastion and 2.1 mi (3.3 km) from Departure Bay Ferry Terminal. Nanaimo Museum and Casino Nanaimo are also within 10 minutes.

Best Western Dorchester Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 384 out of 1002 reviews" "
Rating 8 - Good. 378 out of 1002 reviews" "
Rating 6 - Okay. 126 out of 1002 reviews" "
Rating 4 - Poor. 81 out of 1002 reviews" "
Rating 2 - Terrible. 33 out of 1002 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Liz

Liked: Cleanliness, property conditions & facilities
For the most part good. I would return. But I came early and checked my bags. Room was not ready and that’s ok. I was told they would call me when the room was ready. Should have been at 4 I did not get a call. So I showed up at 5:15 and the room was ready. I asked why they didn’t call. They were puzzled then said I guess your room wasn’t ready. Then in the lounge we ordered boneless wings. There was a dead ant on the carrots. That turned us off enough to not eat there the entire time. Good walking distances for other places. I might add, it was nice for management to take care of our food bill. I suggest a microwave in the rooms. But overall good and I would return.
Stayed 5 nights in Dec 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
When we arrived room was cold. The heater did not work. They tried a second room on same floor. No heating. We were moved to the second floor. Room was good. No issues.
Stayed 1 night in Nov 2024

8/10 Good

Paulette

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurant. Lovely view Traffic a bit noisy.
Stayed 1 night in Nov 2024

6/10 Okay

Rodney

Travelled with partner
Disliked: Property conditions & facilities
At check in we were asked if we wanted an upgrade to an “executive suite.” The person at reception painted a great picture of it. Do not upgrade here! My wife and I found ourselves in a disjointed old room with a hallway and an old bathroom and cold sitting room with a pull out couch and separate bedroom at other end. Floors are uneven and it smelled musty. Not cozy at all maybe a good option for a small family . We have had good experiences here before so this was terribly disappointing.
Stayed 1 night in Nov 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Curtis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. beds were comfortable
Stayed 1 night in Nov 2024

10/10 Excellent

Desiree, Bella Bella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Marlene

Stayed 7 nights in Oct 2024

10/10 Excellent

Chantel Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, very professional and friendly.
Stayed 4 nights in Nov 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet great view and clean rooms
Stayed 1 night in Nov 2024

6/10 Okay

Nolan, Kelowna

Business traveller
Just average at best here Fridge did not get cold and was really warm on the outside of fridge The ac/fan unit did not work properly and could not set to fan mode to sleep to a fan noise No free breakfast like most other Best Westerns offer NO hot tub Parking was super limited and frustrating Just ok at best here! I also asked on the survey to get 250 bonus points and she said she would send and did not all day
Stayed 2 nights in Nov 2024

8/10 Good

Nancie, Kamloops

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was construction happening that was a nuisance to access the building.
Stayed 2 nights in Oct 2024

10/10 Excellent

Dianne

Stayed 2 nights in Oct 2024

6/10 Okay

Michel

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Nothing like the photos they have posted. The road to the main entrance was closed and even Google maps didn’t catch this. Front desk did the minimum, barely a hello, we waited while they finished what was on their computer but at least say hello! Room smelled horrible like glue and chemicals. Really small room and horrible bathroom with odd corner sink and two mirrors. The bottom of the tub was not solid but spongy…. It was needing repair. The parking was an open walk-in lot and it’s not too bad an area but I would not leave anything inside your vehicle. Check out was abrupt, no how was your stay, just felt brushed off. I would not stay here nor recommend it. Overpriced for what it offered.
Stayed 1 night in Oct 2024

10/10 Excellent

Christopher, Little Current

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Cam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Found a hair in my embedded in my coleslaw
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice as usual Homeless people in parking lot a little scary
Stayed 1 night in Oct 2024

10/10 Excellent

Gilbert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The back stairs to street were a bit of a go in the rain
Stayed 4 nights in Oct 2024

10/10 Excellent

Zoe, Burnaby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay when visiting Nanaimo.
Stayed 1 night in Oct 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good spot downtown! Walkable to shops and restaurants. We liked White Sails Brewing nearby and La Stella restaurant. Hotel parking was easy and staff were very helpful!
Stayed 1 night in Oct 2024

6/10 Okay

Ross

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities
Property was okay. Parking was a little way away from hotel and felt a little uncomfortable walking to it as there were homeless people around
Stayed 2 nights in Oct 2024

10/10 Excellent

Krystal

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees were friendly, welcoming, and helpful. The hotel was kept clean. Our room was clean and spacious. There are lots of restaurants, coffee shops, pubs (they can get a little noisy) and shopping centres around. There is a little water front park across the street that is nice to walk around in and peaceful. Everything is within walking distance. There is a beautiful waterfront park a few blocks away with free parking and great for the whole family. The only issue we had was that my husband is diabetic and takes insulin, we forgot our sharps bin at home and unfortunately the hotel didn’t have anything on the premises for us to dispose of the needles in a safe way. If I could give feedback to the management it would be to have a sharps bin either in the public washrooms or at the front desk for safety reasons. Other then the lack of sharps bins our stay was really enjoyable and we will definitely be staying again the next time we stay in Nanaimo. I’ve already recommended this location to friends and family for their next stay in Nanaimo.
Stayed 2 nights in Oct 2024

4/10 Poor

Walter

Stayed 2 nights in Aug 2024

6/10 Okay

YI JING

Liked: Staff & service
friendly staff
Stayed 2 nights in Oct 2024