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Southern Sun Mayfair

4.0 star property
Family-friendly hotel with 2 restaurants and 2 outdoor pools

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Photo gallery for Southern Sun Mayfair

2 outdoor pools
Lobby sitting area
Concierge desk
Free daily buffet breakfast
Garden

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking available
  • Breakfast included
  • Room service

Room options

Standard Single Room

Highlights

Air conditioning
TV
Shower/bath combination
Private bathroom
Hairdryer
Deep-soaking bath
Eco-friendly toiletries
Coffee/tea maker
  • 14 sq m
  • Sleeps 1
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite

In-room safe, desk, free WiFi

Suite

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Shower/bath combination
Private bathroom
Hairdryer
Deep-soaking bath
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Standard Double Room

Highlights

Air conditioning
Free cots/infant beds
TV
Shower/bath combination
Private bathroom
Hairdryer
Deep-soaking bath
Eco-friendly toiletries
  • 14 sq m
  • Sleeps 3
  • 1 King Bed

Executive Room

Highlights

Balcony
TV
Ceiling fan
Shower/bath combination
Private bathroom
Hairdryer
Deep-soaking bath
Eco-friendly toiletries
  • 16 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Parklands Road,, Nairobi, NAI, 74957

What's nearby

  • Sarit Centre - 8 min walk - 0.7 km
  • University of Nairobi - 20 min walk - 1.7 km
  • The Aga Khan University Hospital - 3 min drive - 2.2 km
  • Kenyatta International Convention Centre - 4 min drive - 3.7 km
  • United Nations Office at Nairobi - 7 min drive - 4.4 km

Getting around

  • Syokimau Station - 30 min drive
  • Nairobi (WIL-Wilson) - 19 min drive

Restaurants

  • ‪Havana Bar & Restaurant - ‬6 min walk
  • ‪Java Express - M.p Shah - ‬6 min walk
  • ‪Open House Restaurant - ‬3 min walk
  • ‪Beit É Selam - ‬5 min walk
  • ‪Ashiana - ‬5 min walk

About this property

Southern Sun Mayfair

Upscale family-friendly hotel located in Parklands
At Southern Sun Mayfair, you can look forward to a free breakfast buffet, golfing on-site and a casino. For some rest and relaxation, visit the sauna. Make sure that you enjoy lunch and dinner at the two on-site restaurants. In addition to an airport shuttle and a free daily manager's reception, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool
  • Tennis courts, self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Supervised childcare (surcharge), a gift shop and coffee/tea in reception
  • A lift, free newspapers and concierge services
Room features
All 171 rooms include comforts such as 24-hour room service, in addition to thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries and hairdryers
  • TVs with satellite channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, French, German, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) during limited hours on request
  • Parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Oasis

Things to do

  • 2 outdoor pools
  • Casino
  • Children's pool
  • Golf
  • Health club
  • Playground
  • Sauna
  • Shopping
  • Tennis

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Separate bedroom
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Shuttle transfer per adult: KES 37 (one way)

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: KES 37 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Mayfair Southern Sun
Southern Mayfair
Southern Sun Mayfair
Southern Sun Mayfair Hotel
Southern Sun Mayfair Hotel Nairobi
Southern Sun Mayfair Nairobi
Southern Sun Mayfair Nairobi Hotel Nairobi
Southern Sun Mayfair Nairobi Hotel
Holiday Inn Nairobi
Southern Sun Mayfair Hotel
Southern Sun Mayfair Nairobi
Southern Sun Mayfair Hotel Nairobi

Frequently asked questions

Does Southern Sun Mayfair have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much is parking at Southern Sun Mayfair?

Self-parking is available for a fee.

What time is check-in at Southern Sun Mayfair?

Check-in end time: anytime.

What time is check-out at Southern Sun Mayfair?

Checkout is at 11 AM.

Does Southern Sun Mayfair provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KES 37 per person applies.

Where is Southern Sun Mayfair located?

Located in Parklands, this family-friendly Nairobi hotel is within a 10-minute walk of Oshwal Religious Centre and Sarit Centre. Westgate Shopping Mall and Diamond Plaza II are also within 1 mile (2 km).

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Southern Sun Mayfair Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 33 out of 82 reviews
Rating 8 - Good. 33 out of 82 reviews
Rating 6 - Okay. 12 out of 82 reviews
Rating 4 - Poor. 2 out of 82 reviews
Rating 2 - Terrible. 2 out of 82 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Phumlani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

A disappointed rewards member

Compared to the rest of the southern sun hotels I’ve used over the years. This is the worst!! The rooms are not appealing, the towels are not clean. They look something between white and brown. The bathrooms are a turn off. The workmanship on the plumbing is just untidy. This hotel needs a serious revamp. The walkways are so dull. It looks so dingy.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Oct 2019

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mayfair hotel is an a calm and cooled oasis in the middle of bust Nairobi
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort

extending the checkout

The staffs were very friendly and the breakfast was good, so the rooms in this price range are small, but I used this hotel several times. However, the new staff was not kind (the old staff was still kind) and the taste of the food had fallen. Thank you for extending the checkout to 2pm.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2019

4/10 Poor

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Friendly and helpful. Great breakfast facility and food
Stayed 1 night in Jul 2019

8/10 Good

Amélie

Liked: Cleanliness, staff & service, property conditions & facilities

Référence dans westlands très agréable

Bel hotel
Stayed 4 nights in Jul 2019

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien

Nosotros nos quedamos una sola noche y nos resultó cómodo. Las instalaciones están bien.
Stayed 1 night in Jul 2019

10/10 Excellent

Jurgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very friendly staff and beautiful place
Stayed 2 nights in Jun 2019

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and very nice property with beautiful gardens.
Stayed 2 nights in Jun 2019

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Excellent service as always. Home away from home. Great for meetings especially since the gardens are very beautiful
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. The staff was wonderful at check in and recommended activities during our stay.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

John, Windygates, now Strathmiglo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

Fantastic staff and management. I was made to feel really welcome. I hope t return soon.
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth a stay

A very good experience ,well managed South African Hotel Group ,good friendly staff ,well spread out lush green property.Older rooms need refurbishment but maintained well.
Stayed 6 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel has a nice atmosphere, very similar to some of the established, traditional hotels in the country. The staff are friendly and helpful. However, it is in quite desperate need of renovation.
Stayed 2 nights in Mar 2019

8/10 Good

Heike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2019

8/10 Good

danut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A garden oasis in Nairobi

I just spent a great week at the Southern Sun Mayfair in Nairobi. The hotel is very secure and provides a lovely garden environment with lots of trees and flowers. An Oasis in the active city of Nairobi. The nearby National Museums of Kenya provide a great outing and are only minutes away by UBER. The Elephant Orphanage and Giraffe Center are don't miss local attractions. I have stayed here 4 times and the rooms and beds are very comfortable. The staff is attentive, friendly, and efficient providing an excellent environment for meetings and relaxation. The breakfast buffet is fantastic, and the chef cooks a wonderful made to order omelet. My favorite is a beverage by the the pool, especially at the end of the day when this oasis is cool and quiet. A great place to stay in Nairobi.
Stayed 7 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
this should not be a required field!! lkjehxkjechkjwegdc,jchnxl
Stayed 2 nights in Jan 2019