United Nations Office at Nairobi - 7 min drive - 4.8 km
Getting around
Syokimau Station - 27 min drive
Nairobi (NBO-Jomo Kenyatta Intl.) - 30 min drive
Restaurants
Barista & Co. Specialty Coffee (Sarit) - 6 min walk
The Alchemist Bar (The Bus) - 6 min walk
Java House - 5 min walk
NewsCafe Sarit Centre - 5 min walk
Roco Mamas - 8 min walk
About this property
Jacaranda Nairobi Hotel
Family-friendly hotel near Sarit Centre
Located close to Westgate Shopping Mall and Arboretum, Jacaranda Nairobi Hotel provides a poolside bar, a free daily manager's reception and a terrace. Indulge in a hot stone massage, a body treatment and a body scrub at the on-site spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and local and international cuisine. Yoga classes and fitness classes are offered at the health club; Jacaranda Nairobi Hotel also has a coffee shop/cafe, a garden and a hair salon. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Additional perks include:
An outdoor pool and a children's pool, with sunloungers and pool umbrellas
Free self-parking
Limo/town car service, wedding services and meeting rooms
A TV in reception, a front desk safe and a 24-hour front desk
Room features
All 128 rooms boast comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes.
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transport
Limo/town car service
Free self parking on site
Food and drink
2 restaurants
A bar/lounge
A coffee shop/cafe
A poolside bar
Free daily manager's reception
Snack bar/deli
Restaurants on site
The Node Restaurant
Things to do
Children's pool
Fitness classes
Full-service spa
Health club
Outdoor pool
Pilates classes
Sauna
Steam room
TV in common areas
Yoga classes
Family friendly
Children's pool
Laundry facilities
Outdoor pool
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Turndown service
Wedding services
Business services
Business centre
Conference space
Meeting rooms
Outdoors
Barbecue grill
Garden
Pool loungers
Pool umbrellas
Terrace
Full-service spa
4 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Reflexology
Sauna
Spa open daily
Sports massages
Swedish massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Wheelchair accessible (may have limitations)
More
3 floors
5 buildings
Banquet hall
Built in 1964
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Memory foam mattress
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
Plasma TV with premium satellite channels
Food and drink
24-hour room service
Coffee/tea maker
Free bottled water
Minibar
More
Air conditioning (climate-controlled)
Ceiling fan
Desk
Free local calls
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: noon; check-in end time: midnight
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Renovations and closures
The property is closed between 5 June and 6 June.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
Hotel Jacaranda
Hotel Jacaranda Nairobi
Jacaranda Hotel
Jacaranda Hotel Nairobi
Jacaranda Nairobi
Jacaranda Nairobi Hotel
Nairobi Hotel Jacaranda
Nairobi Jacaranda Hotel
Jacaranda Nairobi Hotel Hotel
Jacaranda Nairobi Hotel Nairobi
Jacaranda Nairobi Hotel Hotel Nairobi
Frequently asked questions
Does Jacaranda Nairobi Hotel have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Jacaranda Nairobi Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Jacaranda Nairobi Hotel?
Self-parking is free at this property.
What time is check-in at Jacaranda Nairobi Hotel?
Check-in start time: noon; check-in end time: midnight. After-hours check-in is not available.
What time is check-out at Jacaranda Nairobi Hotel?
Checkout is at 10 AM.
Where is Jacaranda Nairobi Hotel located?
This family-friendly Nairobi hotel is located in the entertainment district, within a 15-minute walk of Sarit Centre and Westgate Shopping Mall. Arboretum and University of Nairobi are also within 2 mi (3 km).
Jacaranda Nairobi Hotel Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Decent rooms. OK TV channels. NICE gym. Great pool (gets a lot of local school swimming classes.) Super outside areas .. you're in your own beautiful garden within the city. Walk across the street to Sangrit Mall. Quick travel from airport and into West Nairobi via freeway. Good food and prices. Room price can't be beat compared to other similar options
John
Stayed 2 nights in Apr 2025
8/10 Good
Imad
23 Aug, 2024
Liked: Cleanliness, staff & service
Very convenient location. Friendly staff. Property needs renovation.
Excellent value for location and faciltities.
Great gym, spa and pool, and good selection for breakfast.
Great to have a green space, and quiet pieve of nature in the heart of nairobi.
A green oasis in a great part of Nairobi. The superior rooms are recently updated and very comfortable. Very nice!
Richard
Stayed 2 nights in Sep 2023
4/10 Poor
H.
30 Jul, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Average hotel but we were given a room with no AC. Then sent to a room with a noisy AC. Then sent to a room without twin beds and I slept on a mattress on the floor.
Staff are friendly and it’s across the street from a nice mall.
H.
Stayed 2 nights in Jul 2024
8/10 Good
Keeley
19 Jul, 2023
Liked: Cleanliness, staff & service
We were harassed by beggars when walking around the area at night. While the beggars don't do anything but beg, it gets annoying. Property needs updating. Staff is amazing. The staff makes it worth staying at. Also, being right by the Sarit was so convenient.
The WiFi system does not work well. They use some sort of system that is easily blocked by anti-virus protection and the only solution is get help from their IT guy. I did not have this problem elsewhere like another hotel or at the airport that all had the open access/no password connection. Secondly, this place is in need of serious remodeling and upgrading - it is thread bear throughout. The closet doors were nearly falling off. It is over priced for the status of the facilities.. The gym has equipment that is old and some do not work like the stationary bikes. The only positive aspect is the garden and pool area
Rigtig gode faciliteter - trænningscenter spa og fantastisk cafe i dejlig have omgivelser hvor man kunne sidde og arbejde
Jeg kommer bestemt tilbage næste gang jeg skal til nairobi