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Crowne Plaza Nairobi Airport, an IHG Hotel

5.0 star property
Luxury Nairobi hotel in Embakasi with a full-service spa

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Crowne Plaza Nairobi Airport, an IHG Hotel

Outdoor pool, pool loungers
Exterior
Premium bedding, minibar, in-room safe, desk
2 bars/lounges, lobby lounge, rooftop bar
Lobby

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Free airport shuttle
    Free airport shuttle
  • Spa
    Spa
  • Gym
    Gym
The price is S$220
Price available on 14/11/2024
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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Separate bedroom
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Balcony

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Customizable)

Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed (Customizable)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Balcony

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Balcony

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Single Beds, Balcony

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
  • 37 sq m
  • Sleeps 2
  • 2 Single Beds

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includes taxes & fees
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About the area

Map
First Freight Lane, Jomo Kenyatta International Airport, Nairobi

What's nearby

  • Gateway Mall - 7 min drive
  • Kenyatta International Convention Centre - 18 min drive
  • Sarit Centre - 20 min drive
  • The Aga Khan University Hospital - 20 min drive
  • Nairobi National Park - 21 min drive

Getting around

  • Syokimau Station - 16 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 10 min drive

Restaurants

  • ‪Paul Caffe - ‬4 min drive
  • ‪Hardee's - ‬4 min drive
  • ‪Java House - ‬4 min drive
  • ‪Carribean Food Court - ‬12 min drive
  • ‪TajMall Sports Bar - ‬13 min drive

About this property

Crowne Plaza Nairobi Airport, an IHG Hotel

Luxury hotel near Kenyatta International Convention Centre
Located close to Nairobi National Park, Crowne Plaza Nairobi Airport, an IHG Hotel provides a free return airport shuttle, a poolside bar and a rooftop terrace. Indulge in a body treatment, a body wrap and a body scrub at Euphoria Spa, the on-site spa. The on-site international cuisine restaurant, KITCHEN 9 RESTAURANT, offers breakfast, lunch, dinner and al fresco dining. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool with sunloungers
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and express check-in
  • Massage treatment rooms, local meal delivery service and a computer station
  • Guest reviews give top marks for the helpful staff and proximity to the airport
Room features
All 144 rooms feature comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with rainfall showers and bidets
  • 50-inch LED TVs with satellite channels
  • Electric kettles, daily housekeeping and electrical adapters/chargers

Languages

Arabic, English, Hindi, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 30 for adults and USD 15 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • AROMA COFFEE SHOP
  • KITCHEN 9 RESTAURANT
  • SKY VIEW POOL BAR
  • VELOCITY BAR

Family friendly

  • Fenced pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,184 square feet of conference space
  • 3 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Doorbell and phone notification
  • Front entrance ramp
  • Grab bar in shower (71 centimetre high)
  • Grab bar near toilet (71 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (120 centimetre wide door)
  • Magnifying mirror
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 90.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.0 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 30 for adults and from USD 15 for children
  • Rollaway bed fee: USD 90.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Crowne Plaza Nairobi Airport Hotel
Crowne Plaza Nairobi Hotel
Crowne Plaza Nairobi Airport
Crowne Plaza Nairobi Airport, an IHG Hotel Hotel
Crowne Plaza Nairobi Airport, an IHG Hotel Nairobi
Crowne Plaza Nairobi Airport, an IHG Hotel Hotel Nairobi

Frequently asked questions

Does Crowne Plaza Nairobi Airport, an IHG Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Crowne Plaza Nairobi Airport, an IHG Hotel?

As of 2 Nov,2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Nairobi Airport, an IHG Hotel on 14 Nov,2024 start from S$219.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Nairobi Airport, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Nairobi Airport, an IHG Hotel?

Self-parking is free at this property.

What time is check-in at Crowne Plaza Nairobi Airport, an IHG Hotel?

Check-in start time: noon; check-in end time: anytime.

What time is check-out at Crowne Plaza Nairobi Airport, an IHG Hotel?

Checkout is at 10 AM.

Does Crowne Plaza Nairobi Airport, an IHG Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs at scheduled times.

Where is Crowne Plaza Nairobi Airport, an IHG Hotel located?

Located in Embakasi, this luxury hotel is 7.2 mi (11.6 km) from Nairobi National Park and 10.5 mi (16.9 km) from Kenyatta International Convention Centre. Nairobi National Museum and The Aga Khan University Hospital are also within 16 mi (25 km).

Crowne Plaza Nairobi Airport, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 629 out of 838 reviews" "
Rating 8 - Good. 155 out of 838 reviews" "
Rating 6 - Okay. 22 out of 838 reviews" "
Rating 4 - Poor. 14 out of 838 reviews" "
Rating 2 - Terrible. 18 out of 838 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Damon, Apex

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a great night sleep.
Stayed 1 night in Oct 2024

10/10 Excellent

Clive

Stayed 1 night in Oct 2024

10/10 Excellent

Piush

Liked: Cleanliness, amenities
Excellent hotel and room. Very good and efficient pickup from the airport and drop off. Clean room and friendly staff
Stayed 1 night in Oct 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Melanie

Stayed 1 night in Sep 2024

10/10 Excellent

Laura, Las Vegas

Stayed 1 night in Sep 2024

10/10 Excellent

Laura Milena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with great customer service. Very clean and beautiful property. Fresh roses and flowers everywhere. Food was top notch and 5 stars. All-around excellent experience and would stay here again if in Nairobi.
Stayed 1 night in Sep 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice place to arrive after a long flight.
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Oct 2024

8/10 Good

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Sheri

Excellent and helpful staff. They ran us back and forth to the airport to find lost luggage and showed us how to navigate security. We felt safe and secure. Rooms and facilities are nice as well.
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport
Stayed 1 night in Sep 2024

6/10 Okay

tasheer

Liked: Staff & service
Say on a broken seat on the shuttle to the airport. Maintenance needs to improve
Stayed 1 night in Sep 2024

10/10 Excellent

Dossie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a room at 4am in the morning. My flights to Nairobi were changed and I arrive at a different time than my original arrival. I call for an airport pick-up and they came immediately. That was so important! I highly recommend this hotel.
Stayed 1 night in Sep 2024

8/10 Good

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service and they helped us pull together of day of ad ventures with no warning.
Stayed 1 night in Sep 2024

10/10 Excellent

Kenneth

Exceptional hotel for our layover.
Stayed 1 night in Sep 2024

10/10 Excellent

Sutapa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Few minutes from the airport , inside the security perimeter, which is a huge advantage. Rooms , big, clean , well appointed. Hourly shuttle , but choice of booking private shuttle at anytime - I think it was $10 one way. Small souvenir shop near reception, better prices than duty free shops at the airport! Food at coffee shop tasty, good quality and portion size. Highly recommend for a convenient, safe stay near the airport .
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a few hours before catching our super early fight to go home. Clean and convient, but the hourly shuttle is kind silly. For an airport hotel, you would expect a much more frequent shuttle schedule, especially when Uber and taxi cannot come in to pickup guest.
Stayed 1 night in Sep 2024

10/10 Excellent

Kayli

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed a place to hang out and take a shower before an international flight. It was close to the airport and has a free shuttle to/from the airport. Worked out so well!
Stayed 1 night in Sep 2024

10/10 Excellent

Olufeyifunmi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'd stay there again. Pleasant and efficient staff.
Stayed 1 night in Sep 2024

8/10 Good

Alton

Stayed 1 night in Jul 2024

10/10 Excellent

Patricia, West Melbourne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No review. Just read survey answers
Stayed 1 night in Aug 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was fine but it’s surrounded by buildings that are busy 24hrs if you are on first floor you can’t sleep very well
Stayed 1 night in Aug 2024

10/10 Excellent

patwell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crowne Plaza in Kenya was amazing. It was super clean, awesome customer service, food was great, I felt safe and my stay was overall super great
Stayed 1 night in Apr 2024