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Grecotel Marine Palace & Aqua Park

4.0 star property
Aparthotel with private beach and full-service spa

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December 2024
January 2025

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Indoor pool, 5 outdoor pools, pool umbrellas, pool loungers
Private beach, sun-loungers, beach umbrellas, beach towels
Premium bedding, minibar, in-room safe, blackout curtains
Children’s area
Private beach, sun-loungers, beach umbrellas, beach towels
VIP Access

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • All-inclusive
  • Bar
  • Gym
  • Hot tub
  • 24/7 front desk
  • Laundry

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About the area

Map
Panormo, Mylopotamos, Crete Island, 74057

What's nearby

  • Church of Agios Yiorgos - 7 min walk - 0.7 km
  • Sfagia Beach - 9 min walk - 0.8 km
  • Spilies Beach - 12 min drive - 7.6 km
  • Melidoni Cave - 14 min drive - 10.4 km
  • Rethymnon Venetian Port - 22 min drive - 21.8 km

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 54 min drive

Restaurants

  • ‪Melidoni Cave - ‬14 min drive
  • ‪Panormo Beach - ‬5 min walk
  • ‪Iberostar Creta Panorama - ‬6 min drive
  • ‪Taverna Ilios - ‬9 min drive
  • ‪Euphoria Pool Bar - ‬5 min drive

About this property

Grecotel Marine Palace & Aqua Park

Aparthotel with private beach and full-service spa
Spend the day catching some rays at Grecotel Marine Palace & Aqua Park's private sand beach, relaxing by one of the aparthotel's 5 outdoor swimming pools, or pampering yourself at the full-service spa. Each apartment offers free WiFi, a balcony and an LCD TV with satellite channels. A minibar, premium bedding and free bottled water are among the other amenities available to guests.
Grecotel Marine Palace & Aqua Park offers 426 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

A private beach, an outdoor tennis court, a health club and a complimentary water park with waterslides are featured at the aparthotel. 5 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Elixir Spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, facials and body wraps. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

All-inclusive details

This aparthotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included
Limited gourmet or à la carte dining

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Entertainment

On-site entertainment and activities

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Greek, Russian

Property amenities

Beach

  • On a private sandy beach
  • Beach loungers
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • 2 treatment rooms
  • 5 outdoor pools
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Hydrotherapy
  • Indoor pool
  • Lifeguards
  • Manicures/pedicures
  • Pool gate
  • Pool loungers
  • Pool umbrellas
  • Reflexology
  • Sauna
  • Spa tub
  • Sports massages
  • Steam room
  • Thalassotherapy
  • Turkish bath

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Car hire
  • Free secured, uncovered self parking on site

Family friendly

  • Baby bath
  • Baby monitor
  • Bed rails
  • Changing table
  • Childcare (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Highchair
  • Outlet covers
  • Playground
  • Pool gate

Food and drink

  • Mini-fridge

Dining

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 4 poolside bars
  • A bar/lounge
  • A beach bar
  • A restaurant
  • Coffee and tea in common areas
  • Minibar
  • Snack bar/deli

Bedrooms

  • Premium bedding

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Communal living room

Entertainment

  • 32-inch LCD TV with satellite channels
  • Stereo

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Conference centre (2,852 square foot of space)
  • Meeting room

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Up to 4 kg per pet
  • Fee: EUR 20 per pet per night
  • Service animals exempt from fees
  • Pets allowed in specific rooms
  • Pet sitting services
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Gift shop/newsstand
  • Hair salon
  • Housekeeping (daily)
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a rural location
  • In the suburbs
  • Near a health/beauty spa
  • Near a hospital
  • Near the airport
  • Near the sea
  • On the bay
  • On the waterfront

Things to do

  • Arcade/game room
  • Archery
  • Beach volleyball
  • Bicycle parking
  • Bicycle rentals
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Boat
  • Boat tours
  • Canoeing
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free children's club
  • Free water park
  • Gym
  • Health club
  • Motor boating
  • Outdoor tennis court
  • Pedal boat
  • Scuba diving
  • Shopping
  • Tennis lessons
  • Water sports equipment
  • Waterslide
  • Windsurfing
  • Yoga classes
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Snorkelling nearby
  • Swimming nearby
  • Windsurfing nearby
  • Winery tours nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 426 units
  • Banquet hall
  • Bicycle parking
  • Bicycle rentals
  • Bicycle storage
  • Connecting units available
  • Electric bike charging
  • Electric car charging station
  • Garden
  • Soundproofing
  • Traditional architecture

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 1 November and 31 March.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 4 kg per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls and pet-sitting services are available

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 7.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number 1041Κ014A3153000

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grecotel Club Marine Palace Hotel Mylopotamos
Grecotel Club Marine Palace Mylopotamos
Grecotel Club Marine Palace Resort Mylopotamos
Grecotel Club Marine Palace Resort
Grecotel Club Marine Palace All Inclusive All-inclusive property
Grecotel Club Marine Palace All Inclusive Mylopotamos
Grecotel Club Marine Palace All Inclusive
Grecotel ine Inclusive Mylopo

Frequently asked questions

Does Grecotel Marine Palace & Aqua Park have a pool?

Yes, this property has an indoor pool, 5 outdoor pools and a children's pool.

Is Grecotel Marine Palace & Aqua Park pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 4 kg per pet. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Grecotel Marine Palace & Aqua Park?

Self-parking is free at this property.

What time is check-in at Grecotel Marine Palace & Aqua Park?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Grecotel Marine Palace & Aqua Park?

Checkout is at 11:00 AM.

Does Grecotel Marine Palace & Aqua Park provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Grecotel Marine Palace & Aqua Park?

Yes, the property is all-inclusive.

Where is Grecotel Marine Palace & Aqua Park located?

Nestled on the beach, this Mylopotamos aparthotel is within a 10-minute walk of Limni Beach, Sfagia Beach and Church of Agios Yiorgos. Geropotamos Beach and Spilies Beach are also within 6 miles (10 km).

Grecotel Marine Palace & Aqua Park Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 38 out of 65 reviews" "
Rating 8 - Good. 20 out of 65 reviews" "
Rating 6 - Okay. 5 out of 65 reviews" "
Rating 4 - Poor. 2 out of 65 reviews" "
Rating 2 - Terrible. 0 out of 65 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Inga

Liked: Cleanliness, property conditions & facilities
Stayed 14 nights in Aug 2024

10/10 Excellent

Abrham

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything is amazing in the hotel it is very suitable for families there is good service and great food, everywhere you go in the hotel the staff are very understanding and kind. The only thing is that there could be more air conditioning as in the room it is quite hot. We had a great time we recommend it to anyone
Stayed 9 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Not a great experience for the price.
For the high price, they cannot compete with other resorts in terms of quality. Seems a bit run down, old school style all inclusive resort. Customer service was terrible. Employees seem unhappy and burned out. The checkin process tries to be fancy, but the first think we heard was the security guard yelling at us not to bring our bags inside the hotel, like we had to leave them on the steps of the hotel by themselves. Pool staff behaves like kings, and are rudely talking to guests across the board. Unacceptable. Rooms were run down, cleanliness was fine. Railings are brittle/unsafe and flooring is not designed for rain, making it extremely slippery. Food was basic, mostly fried foods, little Cretan and Greek food. They promise ONE a la carte dining per weeks stay, but requires multiple days of prior reservation if you don’t just want a subset of the main buffet menu. Avoid the Italian buffet as it’s just pasta/pizza from the main buffet. The “all-you-can-drink” / all-inclusive drinks are subpar to anything I have experienced so far. Beverage a generally given out in tiny, not reusable, plastic-lined 0.15ml (5oz) cups. The quality of drinks tastes water down. Additionally there are time restrictions. All around not great. I guess the highlight was that can order 3 beers at a time to fill into your own glass to not run to the bar after each sip. Kids club was basic, the first day they went to the water park which was fun, after that it was just drawing/sitting around.
Stayed 4 nights in Aug 2024

10/10 Excellent

Martina

Travelled with family
The stay was excellent
Stayed 14 nights in Aug 2024

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great resort for families. The buffet dinner got a bit repetitive and many of the outside tables were under a roof, but no ceiling fans, so it was HOT. The directions to make reservations was confusing and our one reserved dinner at another site was a huge disappointment. I called the front desk to express my concerns. They said someone would call back but they never did.
Stayed 6 nights in Aug 2024

6/10 Okay

WALTER, MIAMI

Travelled with family
Disliked: Amenities, property conditions & facilities
VERY OLD FACILITIES AND VERY LOW LEVEL OF SERVICE FOR THE PRICE PAID. I EXPECTED SOMETHING OF MUCH BETTER QUALITY
Stayed 5 nights in Aug 2024

8/10 Good

alexa

Travelled with family
Liked: Cleanliness, room comfort
Stayed 10 nights in Jul 2024

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities
Stayed 14 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Andreas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

T

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024

10/10 Excellent

Edward H

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel catered to families with children.
Stayed 4 nights in Jun 2024

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Marine Palace, it was easily accessible and we had a 5 month old plus pram in tow, pool selection was great and the food was excellent, lovely choice and highlight was the BBQ by the Sea! Staff were all very helpful and bonus of a WhatsApp number to message if had any problems, the rooms and all outside areas were kept to a very high standard of cleanliness, very impressed. The village of Panormos was only a 7-8 minute walk away, very small but lovely village with bars, restaurants and a few gift shops. Would definitely return!!!
Stayed 7 nights in Oct 2023

10/10 Excellent

Marianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Perfect with kids. My 5-yo was sad that we needed to go back home 😃
Stayed 7 nights in Sep 2023

6/10 Okay

Kostas

Travelled with family
Liked: Staff & service, property conditions & facilities
I can only speak about my room but it was not reflective of the Grecotel reputation. It was in old condition and looked like a room in a much less expensive establishment. The food was mostly mediocre. It is not fine dining at the restaurants at all. It’s just ok. For the money I give this place a 2.5. I would not rebook here because although we had a good time here I feel for the money I can choose better.
Stayed 4 nights in Aug 2023

10/10 Excellent

judith

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Each staff member was just exceptional nice
Stayed 7 nights in Jul 2023

10/10 Excellent

Vikram

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The Grecotel Marine Palace is a great place for a family holiday. It has great facilities for the children including a great aquapark. The resort is spread across a wide area The pools are great and well spread acorss to cater for all accomodations. The main restaurant served excellent food with a good variety and variation everyday day. There are three ala carte restaurant which we did not try as it was fully booked up for the days that we stayed.The resort is located about 1 hour drive from the two airports and gave us the option to explore the island in either direction. Most of all, the staff were extremely friendly and welcoming. Overall, an excellent holiday and I would highly recommend it to my friends and family.
Stayed 5 nights in Jul 2023

10/10 Excellent

Patricia, Santa Fe

Stayed 1 night in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marine Palace is a very nice resort. Food is excellent and there is plenty to do.
Stayed 9 nights in Sep 2018

10/10 Excellent

Mimi, Beirut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2018

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful all inclusive family resort. I was worried the beach would be rocky, but it was sandy and water was clear. Staff were friendly and attentive. Although the resort has several restaurants, all meals are served in a main dining hall. The food was still excellent and there was enough variety even for picky eaters. We were also given a choice to have one dinner at another restaurant. Room was spacious and clean. There are also 4 pools located throughout the resort and an Aqua Park. Nightly entertainment. Sports activities also provided.
Stayed 4 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, staff are very kindly
Excellent, close to the beach but far from the airport.
Stayed 6 nights in Jul 2017

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun for the kids!
My family and I live in Crete and wanted a staycation and we enjoyed the amazing water slides and pools.

6/10 Okay

Karsten, Copenhagen

Hotel did not live up to what was promised, should be more clear if possibility for dining, we only choose the hotel for this and we had to dine outside, as we could not choose restaurant at the hotel and we were not happy with the large restaurant we had to use 5 out of 6 days. If we have known this from beginning we would never have chosen the hotel and think it would be fair to let guest know this from beginning. Especially considering it was a all inclusive hotel, so we paid up front but have to pay again when we went out, of-cures this was our own choice, but we did not want to ruin our holiday eating at a bad resturent.