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Peninsula Grand Hotel

4.0 star property
Hotel in Mumbai with full-service spa and free valet parking

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Photo gallery for Peninsula Grand Hotel

Exterior
Exterior
Minibar, in-room safe, desk, iron/ironing board
Daily continental breakfast (INR 475 per person)
View from room

Reviews

5.8 out of 10

Popular amenities

  • Free airport shuttle
  • Bar
  • Spa
  • Breakfast available
  • Parking included
  • Room service

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Platinum Suite

Minibar, in-room safe, desk, iron/ironing board

Platinum Suite

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Bathrobes
Shower/bath combination
Hairdryer
Minibar
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Bathrobes
Shower/bath combination
Hairdryer
Minibar
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 1 Single Bed

View all photos for Superior Room

Minibar, in-room safe, desk, iron/ironing board

Superior Room

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Bathrobes
Shower/bath combination
Hairdryer
Minibar
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 1 Single Bed

Similar properties

Property entrance

Sahara Star

  • Pool
  • Spa
  • Parking included
  • Free WiFi
7.8 out of 10, Good, (675)
The price is S$156
includes taxes & fees
16 Mar - 17 Mar
Sahara Star
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About the area

Map
Sakinaka Junction, Andheri (E), Mumbai, Maharashtra, 400072

What's nearby

  • Phoenix Market City Mall - 4 min drive - 2.4 km
  • Hakone - 4 min drive - 3.9 km
  • Powai Lake - 4 min drive - 4.8 km
  • U.S. Consulate General - 6 min drive - 6.1 km
  • Juhu Beach - 28 min drive - 9.2 km

Getting around

  • Saki Naka Station - 2 min walk
  • Mumbai Ghatkopar Station - 3 min drive
  • Chhatrapati Shivaji International Airport (BOM) - 11 min drive

Restaurants

  • ‪Poptates Sakinaka - ‬4 min walk
  • ‪Mitron - ‬1 min walk
  • ‪Opa Bar and Cafe - ‬2 min walk
  • ‪The Studs Sports Bar and Grill - ‬4 min walk
  • ‪Urban Tadka - ‬4 min walk

About this property

Peninsula Grand Hotel

Upscale hotel near Bombay Convention & Exhibition Centre
You can look forward to a free return airport shuttle, a coffee shop/cafe and a garden at Peninsula Grand Hotel. Indulge in a Thai massage, reflexology and a body scrub at Caressaa, the on-site spa. Be sure to enjoy a meal at Saki Naka, the on-site restaurant. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • Free self-parking and valet parking
  • Continental breakfast (surcharge), express check-out and express check-in
  • Free newspapers, a 24-hour front desk and luggage storage
Room features
All 81 rooms offer comforts, such as 24-hour room service and laptop-compatible safes, in addition to perks, such as air conditioning and bathrobes.
More amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Fridges, coffee/tea makers and daily housekeeping

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily continental breakfast available 7 AM to 10 AM for a fee: INR 475 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Carafe
  • Saki Naka

Things to do

  • Full-service spa

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
LIST_ALT

Policies

Check-in

Check-in start time: 2 PM; check-in end time: noon
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 1000.0 per night.
Cots (infant beds) are not available

Payment types at the property

MONETIZATION_ON

Important information

Optional extras

  • Fee for continental breakfast: from approximately INR 475 per person
  • Rollaway bed fee: INR 1000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Grand Peninsula
Peninsula Grand
Peninsula Grand Hotel
Peninsula Grand Hotel Mumbai
Peninsula Grand Mumbai
Grand Peninsula Mumbai
Hotel Peninsula Mumbai
Peninsula Grand Hotel Hotel
Peninsula Grand Hotel Mumbai
Peninsula Grand Hotel Hotel Mumbai

Frequently asked questions

Is Peninsula Grand Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Peninsula Grand Hotel?

Self-parking and valet parking are free at this property.

What time is check-in at Peninsula Grand Hotel?

Check-in start time: 2 PM; check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Peninsula Grand Hotel?

Checkout is at noon.

Does Peninsula Grand Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Peninsula Grand Hotel located?

Located in Saki Naka, this spa hotel is within 3 miles (5 km) of Phoenix Market City Mall, MIDC Industrial Estate and Powai Lake. Hakone and R City Mall are also within 3 miles (5 km). Saki Naka Station is only a 2-minute walk and Marol Naka Station is 15 minutes.

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Peninsula Grand Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 3 out of 21 reviews
Rating 8 - Good. 5 out of 21 reviews
Rating 6 - Okay. 3 out of 21 reviews
Rating 4 - Poor. 5 out of 21 reviews
Rating 2 - Terrible. 5 out of 21 reviews

5.6/10

Cleanliness

5.4/10

Staff & service

5.2/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

HIROAKI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor room
It my wost room in my life. Very noisy ground floor till mid night. Night club facility.
Stayed 2 nights in May 2022

4/10 Poor

Debbie

Liked: Cleanliness, property conditions & facilities, room comfort
Do not believe the description
There is nothing 4-star about this place and at the time I booked, I chose it because its description claimed that it had a full-service spa and provided a FREE airport transfer. Nope, the spa does not exist and not only is their transfer not free, it costs almost three times what a Uber costs, for a very short ride to the airport. They conveniently fail to mention that there is a nightclub on the premises, so I was kept awake by loud music and inebriated people talking loudly in the corridor the three nights I was there. Anything that could go wrong in my room (219) did exactly that - fridge did not work, kettle was leaky, the the bathtub stopper had to be manually removed because the knob was purely decorative, the shower was either a pressure hose or nothing, mirror frame was held together by rusty staples, somebody obviously took a pee in my room before I arrived and didn't flush (gross) and the aircon was a mystery. I'd set it to 24° but it would keep going down to 21°. The neighbourhood is just as awful, so avoid this place like the plague, unless you intend to catch it! Totally not worth the high price at all!
Chipped coffee table
Bloated formica, presumably from the water that leaked from the kettle every time I used it
Humidity on wall next to the door
Mirror frame held together by staples
Stayed 3 nights in Apr 2022

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019

8/10 Good

prashant

Stayed 1 night in Feb 2019

2/10 Terrible

myung soo

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
추천하고 싶지 않습니다.
사전에 확인하고 예약했는데 wifi 원활하지 않고 스마트폰은 되나 i-폰 wifi 안됩니다. 방1에 1인만 되는것 같기도하고. 냄세나는 방. 환경 시끄럽고 복잡한 위치.
Stayed 1 night in Dec 2018

8/10 Good

Roy

Stayed 2 nights in Dec 2018

2/10 Terrible

Joongjae

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Worst Hotel in Mumbai
* Noisy = There are dancing club on 1st floor. Many young boys&girls make huge noise and smoking. Also there are NO SOUNDPROOF. I could not sleep. * Attitude = If there are some problem between reservation site (as Hotel.com) and hotel, the hotel should try to do their best to solve it for their clients. But they resort to all kinds of excuses. Furthermore they provide me smoking room even I reserved the non-smoking room. Terrible!! * Clean = Once I move to non-smoking room, unpleasant smell (and Smoking smell) comes from somewhere. Furthermore, I show the cockroach in the washroom. * Facility = Not working refrigerator (and locked automatically). Very dirty & old water boiling pot. WiFi is stopped several times in A day. I suggest you can choose other hotel if your main purpose is not going to night club. I just expected this hotel would be economical hotel but this is just horrible hotel.
Stayed 4 nights in Sep 2018

6/10 Okay

Verified traveller

The rooms had a weird strong smoky smell - Even though the room was on non-smoking floor. The internet WiFi never worked in the room for the two days I stayed there - when I complained couple of times, I was told they are fixing the issue but apparently it was never fixed. The food at the restaurant was good and they have it open from 7am-11pm.
Stayed 2 nights in Aug 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Very disappointing and not recommended
I had expected a nice stay at the Peninsula Grand Hotel, both from the hotel's website and the price. I had a suite but the only benefit of that was more space. The room was not clean--the tub was mildewed and the carpet was so dirty that it turned my white socks brown when I walked around in them. The wifi was off and on, but mostly off. There were 2 televisions, but only one of them worked. There were cigarette burns on the sofa and one of the two glasses in the room was dirty. The hotel's neighborhood was not an asset (see the photo taken out my hotel window).
Stayed 1 night in Aug 2018

10/10 Excellent

Pancake, Japan

3泊4日で利用。どのスタッフも親切でした。清掃はしっかり、朝食もおいしいです。空港からホテルの距離は近いのですが、夜になると渋滞する所に位置しているホテルなので、夜の車移動は時間がかかります。 バスルームが思っていたよりもレトロな感じがするなと感じましたが、毎日綺麗に掃除されているのがわかったので、2日目以降はまったく気になることなく、快適に過ごせました。 ホテルの無料WiFiの電波が繋がりにくいので、海外Wi-Fiを契していくことをおすすめします。
Stayed 3 nights in Jul 2018

2/10 Terrible

あいあい, 東京

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
利便性はよいもののコンディションがよくない
superior roomを予約していたら空いていたグレードの高い部屋にアップグレードしてくれたものの、禁煙の部屋のはずなのに煙草の匂いがきつく、吐き気がして眠れないほどでした。部屋にルームサービスのメニューが置いてなかったりドライヤーが壊れていたり、快適とは程遠い環境でした。ビジネスでの宿泊の場合フラストレーションがたまると思うのでお勧めしません。
Stayed 1 night in Jul 2018

4/10 Poor

Chen lun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間設備老舊與毛巾都不夠乾淨，打掃人員也不會補水，餐廳早餐不佳
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
Decent Hotel. Unaccomodating staff
We requested for early checkin but the hotel duty manager denied receiving any request. Another duty manager mentioned they did receive the request but could not accommodate. Hotel was even unwilling to provide a shower facility to use. The door key did not work upon all three occasions that we tried to enter the room. The room service took anything between 10 minutes to 30 minutes to get the room open with the master key. No attempt was made for us to change rooms or for the staff to fix the door. Extremely inhospitable.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Ashraf

Excellent Hotel
It was a fantastic experience
This review was submitted before 2018 and has not been verified.

4/10 Poor

hai, インド

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
チェックアウトで料金払えと長時間拘束された。エキスペディアでのネット予約でカード払い済みを理解していない等、まったく知識がない。 エキスペディアからも指導してほしい。 最終的には20分近く待たされＯＫ．最後にどうも捨て台詞迄、はかれてとても立腹した。 もう二度と使いたくないホテル。エキスペディアからもインドの２，３流ホテルをノミネイトしているならばテコ入れすべき事項。 此処まで程度が悪いとはインド国内でも驚いた。 宜しく。
This review was submitted before 2018 and has not been verified.

8/10 Good

CHANDRASHEKAR, Bangalore

Expensive with respect to overall facility
Expensive with respect to overall facility
This review was submitted before 2018 and has not been verified.

8/10 Good

kiran, kerala

lovely
nice stay
This review was submitted before 2018 and has not been verified.

8/10 Good

kiran, kerala

very nice stay
very nice stay
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Worst hotel I've ever booked online!
I only had 4 hours to stay at the hotel due to an early morning flight. During that time there was a a LOUD wedding that made it imposiblen to sleep as well as horribly loud traffic. Even with an upgrade to a suite the room was full of mold and hair from previous guests. It was truly horrible! Nothing good to say.
This review was submitted before 2018 and has not been verified.

4/10 Poor

Abdulaziz, Saudi Arabi

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Very Bad stay
I will not ever try this hotel again
This review was submitted before 2018 and has not been verified.

6/10 Okay

Ander Wu

Liked: Cleanliness, staff & service
family
breakfast well service,bad dinner.bath make up bad