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Hotel New Bengal

3.5 star property
Hotel connected to a shopping centre in Fort with 3 restaurants

Choose dates to view prices

Photo gallery for Hotel New Bengal

Hallway
Property amenity
Property entrance
Interior entrance
Premium bedding, memory-foam beds, individually decorated, desk

Reviews

5.6 out of 10

Popular amenities

  • Breakfast available
  • Parking available
  • Laundry
  • Room service
  • 24/7 front desk
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room

Premium bedding, memory-foam beds, individually decorated, desk

Deluxe Room

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LED TV
Blackout curtains
Ceiling fan
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Executive Room

Premium bedding, memory-foam beds, individually decorated, desk

Deluxe Executive Room

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LED TV
Blackout curtains
Ceiling fan
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room (with A/C)

Premium bedding, memory-foam beds, individually decorated, desk

Standard Room (with A/C)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Fridge
LED TV
Blackout curtains
Ceiling fan
Memory foam bed
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About the area

Map
B Sitaram Building, Dr. DN Road, Near Crawford Market, Mumbai, Maharashtra, 400001

What's nearby

  • Crawford Market - 2 min walk
  • Marine Drive - 19 min walk
  • Saifee Hospital - 3 min drive
  • Colaba Causeway - 3 min drive
  • Gateway of India - 3 min drive

Getting around

  • Mumbai CSMT Station - 7 min walk
  • Chhatrapati Shivaji Maharaj Terminus Railway Station - 10 min walk
  • Chhatrapati Shivaji International Airport (BOM) - 52 min drive

Restaurants

  • ‪Gulshan-E-Iran - ‬4 min walk
  • ‪Hotel Grant House - ‬6 min walk
  • ‪Bawarchi - ‬7 min walk
  • ‪Ustaadi - ‬1 min walk
  • ‪Radio Restaurant - ‬4 min walk

About this property

Hotel New Bengal

Hotel near Crawford Market
Located close to Flora Fountain and Marine Drive, Hotel New Bengal provides a free breakfast buffet, a corner/local shop and a terrace. Make sure that you enjoy lunch and dinner at the 3 on-site restaurants. Free in-room WiFi is available to all guests, along with an art gallery on-site and a shopping centre on-site.
You'll also find perks such as:
  • Limo/town car service, local cuisine breakfast (surcharge) and self-parking (surcharge)
  • Coffee/tea in reception, ATM/banking services and concierge services
  • A lift, a porter/bellboy and tour/ticket information
Room features
All 88 individually decorated rooms boast thoughtful touches such as premium bedding and air conditioning, in addition to amenities such as free WiFi and free newspapers.
More conveniences in all rooms include:
  • Memory foam beds and rollaway/extra beds (surcharge)
  • Bathrooms with showers and free toiletries
  • LED TVs with premium channels
  • Ceiling fans, daily housekeeping and desks

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Uncovered parking on site (INR 300 per night)
  • Uncovered extended parking on site (INR 300 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 10:00 AM for a fee: INR 300 for adults and INR 250 for children
  • 3 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Howra - BengaliSpeciality
  • Zaffran-Bistro Pizzas
  • Zaffran-Mughlai Chinese

Things to do

  • Art gallery
  • Designer stores
  • Shopping centre
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 11 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 9 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 800.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for local cuisine breakfast: from approximately INR 300 for adults and from INR 250 for children
  • Airport shuttle fee: INR 1800 per vehicle (return)
  • Uncovered self-parking fee: INR 300.00 per night
  • Uncovered extended parking fee: INR 300 per night
  • Rollaway bed fee: INR 800.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Bengal Hotel
Hotel Bengal
Hotel New Bengal
Hotel New Bengal Mumbai
New Bengal Hotel
New Bengal Mumbai
Hotel New Bengal Hotel
Hotel New Bengal Mumbai
Hotel New Bengal Hotel Mumbai

Frequently asked questions

Is Hotel New Bengal pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel New Bengal?

Self-parking is available for INR 300.00 per night. Extended parking is available for INR 300 per night.

What time is check-in at Hotel New Bengal?

Check-in begins at 11 AM. Late check-in is available during limited hours.

What time is check-out at Hotel New Bengal?

Checkout is at 9 AM.

Does Hotel New Bengal provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of INR 1800 per vehicle applies.

Where is Hotel New Bengal located?

Located in Fort, this hotel is within 1 mi (2 km) of Crawford Market, Marine Drive and Flora Fountain. Bombay Stock Exchange and Girgaun Chowpatty are also within 2 mi (3 km). Mumbai CSMT Station is 7 minutes by foot and Chhatrapati Shivaji Maharaj Terminus Railway Station is 10 minutes.

Hotel New Bengal Reviews

Reviews

5.6
Rating 10 - Excellent. 4 out of 106 reviews
Rating 8 - Good. 31 out of 106 reviews
Rating 6 - Okay. 27 out of 106 reviews
Rating 4 - Poor. 18 out of 106 reviews
Rating 2 - Terrible. 26 out of 106 reviews

5.6/10

Cleanliness

6.4/10

Staff & service

4.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Manindra

Disliked: Cleanliness, staff & service, property conditions & facilities
Old building dirty and no good breakfast option no network inside rooms and even no exhaust or ventilation in room. Rooms gallery and entry as well as stairs are not maintained and remain unhygienic dirty. Service quality are poor. And inside rooms the furnitures other goods n bathrooms are not even basic quality. Felt like online bookings are not reliable anymore
Stayed 2 nights in Jun 2024

2/10 Terrible

Ramdass

Stayed 3 nights in Feb 2024

8/10 Good

MAHABUB

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

6/10 Okay

MAHABUB

Travelled with family
Stayed 4 nights in Jul 2023

10/10 Excellent

lenslood

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Are stay was amazing and we will be back
Stayed 1 night in Jan 2023

2/10 Terrible

AMIR

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Funky room , wrak internet ....
Stayed 7 nights in May 2022

6/10 Okay

Amit, Pune

Liked: Staff & service
Disliked: Property conditions & facilities
Excellent location but aged room
Before I start I must mention that I stayed in this same hotel 10 years back. That was too from recommendation from one of my family member who was a regular visitor here. Back in 2008, when I stayed I was very much pleased with the room and service. To add to that, the location is amazing. You are in the heart of the city, close to CST and fort area. So when in 2018 I again planned to come to Mumbai for a short trip, I didnt have to look for hotels. I knew where I am going to stay. But this time I got disappointed with the hotel. The rooms do not seem to get maintained properly. I was given a room with broken chair and bathroom door knob. But still there are things to praise for. They are very particular about your address proof for safety reasons. I had to show my marriage certificate to prove that mg companion is my spose. One more thing is included breakfast. So overall, this is in a nice location but if I come again, I will stay somwhere else. You can still book your room here if you want to take advantage of the location but dont expect the rooms to look what you see in their website.
Stayed 1 night in Feb 2018

8/10 Good

Tiga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic and clean hotel in a great bazaar location.
Cleanliness of room and bathrooms is very good. Great location near Crawford market. Also very close to the VT train station (now CSTM). Standard room I stayed in is quite small, just the bed and a few extra feet of space, but I was travelling alone for business so that was all I needed.
Stayed 2 nights in Dec 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel i’ve Stayed at in the last 5 years
Terrible. Reception staff were unfriendly. The room was dirty. We booked two single beds but were forced into a double bed (as no room as two single beds). This was not worth the price payed. Avoid at all costs.
Stayed 1 night in Nov 2017

2/10 Terrible

Maksim, Moscow, Russia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel in Mumbai
We arrived at the hotel NEW BENGAL in Mumbai at 13 Jan 2017. I booked 3 rooms for 2 nights from 13 Jan until 15 Jan. But at the reception staff immediately told to me that they can give us the rooms only for one night, even though we paid for two nights. To my question "why ?" they said, that I made a reservation via Expedia, paid to Expedia, so I must call and ask to Expedia. And hotel is full booked for second night. I said that Expedia payd to hotel for two nights, but they told to me, that they not received any money. As a result, in the morning 14 Jan we were evicted, but were allowed to leave the luggage until the evening because in the evening can be vacant rooms. It was free. In the evening we were offered the cheapest rooms. This rooms were not the ones for which we paid, and the cheapest (I have photo). It was also asked to pay for the towels because in these rooms we must pay for the towels. When I said that I payd for the more expensive rooms, we were given towels free.

4/10 Poor

fehmi, manchester

Disliked: Cleanliness, property conditions & facilities, room comfort
Expensive hotel for no value for money
I paid lot money online booking and room was different on website but when checked in, i was been allocated to very different room at dark corner. Bed sheet was not clean at all. Pillows so dirty. Will not suggest to any one for this hotel.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
All cover, no book
The Hotel New Bengal looks quite nice in photographs and even not too disastrous from the exterior. The foyer is well kept and there is a functioning lift and the rooms are air conditioned. It is a far stretch from living on the street but not what you would call a hotel. There is a lot of exposed wiring, much exposed construction relic (rubble, brinks, concrete bags etc) and many of the rooms are only 3/4 length walls. The hygiene of the bathrooms, especially the shared washrooms is highly questionable and although the porter staff are very friendly and helpful, the staff at reception are very disinterested in you and many extra charges and tips pop up unexpectedly. I didn't feel safe leaving valuables in the room so I brought all things of worth with me on daily outings.

8/10 Good

Viv Scott, Mumbai

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location for real India area.
Local area. Market 200 yards away. resturants and cafe's on the doorstep. Not tourist area therefore no begging and touting. Next to railway station. School of Art and crafts. Taxi's outside. Lots of street activity.

2/10 Terrible

Charley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth it
I would advise staying somewhere else. It's just not a nice place, there were cats in the third floor hallways and the first flood was still being built. When I arrived they put me in a really low grade room even though I'm pretty sure I booked something better. They did try and put me in a better room but at a cost. The whole thing just wasn't a pleasant experience, find somewhere else, your better off.

10/10 Excellent

Susanna

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
My house away from home

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not good experience
Didn't stay myself but booked for my relatives. It's thier feedback

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
My stay was great ask them for their new room at the back.

6/10 Okay

fehmida, UK

Liked: Staff & service
Disliked: Room comfort
Nice hotel for location wise
Single rooms are very expensive, although conditions are not very good.Some are bit smelly and plug power not working.They are broken. wi fi does not work great.

6/10 Okay

Grace, UK

Liked: Cleanliness, staff & service
Great budget hotel in Mumbai
Staff very helpful when we needed to have our rooms together with outside space. Breakfast included in the price,served nextdoor in a cafe and was really nice good choice including eggs. Good location for CST station,Crawford Market.

8/10 Good

Verified traveller

Liked: Staff & service
Excellent location for Crawford Market and CST
Staff very helpful. Needed 2 rooms next door to each other and this was accomplished without ant fuss. Ideal for train station and easy taxi to various places in Mumbai. Good budget hotel with breakfast and a great restaurant. Balconies also gave opportunities for people watching as well as socialising

4/10 Poor

John, Ann Arbor, Michigan

Disliked: Staff & service, property conditions & facilities, room comfort
Overpriced and Charmless
The hotel is relatively clean, the Wi-Fi was adequate, and the neighborhood was interesting for me. A woman alone might find it unsafe after dark. I wouldn't stay again, however. My initial room was an airless closet, stifling without AC and too cold with (the AC wasn't adjustable). My first night, after I arrived very late, I realized to my dismay the hotel hadn't provided a covering sheet, and I was forced to sleep in my pants and jacket. When I mentioned that the next day, the front desk personnel just shrugged. It wasn't a concern for them. I asked for a new room, and they put me in the hotel's most expensive suite without suggesting other possibilities, and when I left, they tried to charge me the higher rate for both of the two days I spent there. Such "mistakes" should never happen. My more expensive room was bearable, though it had no desk, but the hotel staff, corporate employees, seem to regard guests as chickens to be plucked. Summary: Cleanish, interesting neighborhood, good Wi-Fi, unfriendly management. Regard as a last resort.

4/10 Poor

Flower, Tamil Nadu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not maintained properly.very much disappointed.Complimentary breakfast is not at all good.

8/10 Good

REAZUL, Geneva, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New rooms are comfortable.
The old rooms are not suitable to stay any more. The annex building with new tip top rooms are much comfortable. We did enjoy our stay.

2/10 Terrible

Shobha, Pune

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The last place on earth that you want to visit...
Absolutely Pathetic. Even pathetic is an understatement. There is absolutely nothing good about the hotel. Its a hotel just for name sake.

8/10 Good

Verified traveller

Liked: Staff & service