Mountainside Holidays

Overall a great experience, breakfast was great! Had a weird smell of smoke in the main hall at night but room was great.

Reception staff at check in and check out were wonderful. I had a nice room with a king bed and sofa, it was clean and comfortable. Breakfast was good. Staff gave me a bus schedule for the 320 bus. I caught a bus into the New York City Port Authority bus station. Bus stop is across the street. Bus driver takes cash, not cards. On the return trip, must buy a ticket at the machine in the station. For some reason the bus driver on the return trip doesn't take cash. Bus stops outside the hotel, last stop on the route. Takes about 20 to 25 minutes. I was able to leave my bags in their luggage storage room for a few hours while in NYC. The only complaint I have about this hotel was multiple emails thanking me for making a reservation, including 4 emails after 9pm telling me I have up until 6pm for free cancellation. Seemed pretty useless to send all those identical emails well after 6pm!

The staff was professional and friendly

The only that sucked was you had to pay to park in their parking lot regardless of you being a paying customer of a room in the hotel

The matter was not good was no comfortable and making it noise