Occidental, Morro Jable hotels

"Lovely hotel. All areas very clean. Landscaping was great, lots of cacti. Massive choice of food for all meals although as others have said it is not very hot. There are microwaves dotted about so you can re-heat soup or porridge. The snack bar is good for lunch. We visited first week of February and found the pools a bit cool. Spa area is good and was very quiet. We paid 19 euros for 4 hours,no treatments. There is a lot of walking as the complex is very spread out, there are also lots of steps. We were in block 8, at the bottom of the property but closest to the gate. it's probably a very different 'vibe' in spring and summer, but was quiet when we were there, entertainment and bars all closed by 11.30pm. Entertainment a bit hit and miss. Check in was quite long even though we had completed a lot of it online prior to arrival. Reception staff were good with ordering taxis, sorting problems. Rooms were very clean, nice and big with sea view balconies. Showers/hot water excellent. There is a safe in the room (payable at reception) Pool towels require a 10 euro deposit per towel, the process is very long winded!. You pay cash at reception and get a plastic card, take the card to the towel man and get the towel. They are not exchanged everyday for clean/dry towels. When you leave, take the towel back to towel man, get your plastic card, take that and the paperwork (given to you originally at reception) back to reception and they give you the cash back."

"Really good hotel, enjoyed our stay only downside was rude and abrupt member of staff when we checked in. Remainder of staff excellent. Food good. Well situated for beach and cars / restaurants. "

"A lovely hotel in a lovely place. Great value for money. Staff excellent, really nice, friendly helpful and professional. Definitely a hotel we we return to. Big shout out to Ivan on reception, very helpful chap. "

"Amazingly friendly staff, beautiful hotel. Can only recommend it."

"This was our 9th visit. The hotel is very, very good. The town and the beach are quiet in that nobody bothers you.There are very few teenagers and no noisy clubs The hotel staff, as always, were excellent - particularly the dining room staff - the chefs and the waiters. The quality of the food is excellent. My only quibble is that they should change the menu in the fine dining restaurant occasionally.. It has been the same for the past three years."

"Massive hotel, food very Good and plenty to choose from"

"Great apartment, staff friendly and efficient. Good location; close to shopping, restaurants & beach. Plenty of sun loungers and clean pool area."

"Raggiunta la struttura, bellissima specialmente nella hall ed agevole l’accesso alla spiaggia meravigliosa e pulita. Mare strepitoso. Non presente come in Italia, la possibilità di abbinare il soggiorno in struttura ed il noleggio di ombrellone/sdraio in spiaggia. L’hotel su richiesta rilascia gratuitamente l’ombrellone da piazzare ovunque si voglia sull’enorme spiaggia. Veniamo alle pecche: scarsa l’organizzazione delle pulizie che venivano fatte a seconda di chi c’era di turno ma comunque in linea di massima non siamo MAI rimasti senza assistenza se loro andavano fuori orario e noi richiedevamo che venisse fatta. Forse buona la cucina internazionale… ma posso garantire solo quello che ho gustato, ovvero verdure, frutta e qualche pezzo di salmone crudo con limone, olio e pepe. Colazioni, pranzi e cene sempre generose. Di tanto in tanto le stoviglie non proprio pulite, basta controllarle e chiederne la sostituzione: lo staff è meraviglioso. "

"A lovely stay at this chilled hotel. Amazing sea views from the pool & terraces. The staff were very friendly & waiter service available to bring your AI freshly made delicious cocktails. The buffet meals had so much choice, you won’t go hungry. Nice entertainment on the terrace every evening with a chilled vibe. The hotel isn’t adult only but it has a chilled adult vibe. The sun beds had lovely comfortable cushions on and there was lots of nice places around the hotel to sit and chill. The spa was nice to visit too and very clean. "