2/10 Terrible
Mandy
Travelled with partner
19 Jan,2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst experience ever we stayed there for 4 nights on new years, the hotel had a disgusting smell in the lobby and through out the floors that stuck to our clothes each time we passed through. We asked the staff on the front desk about it and they replied saying its due to the fog outside and another said it might be someones perfume asif we are stupid.
The rooms were not sound proof we could hear our neighbors.
The lights and heating wasn't working and the room was freezing each time we came back to the hotel.
The bathroom glass door was loosen from the bottom and each time we closed it, it nearly broke.
They had 2 bottles in the shower one marked shampoo and the other body wash, both were filled with the same liquid soap.
The room service broke our iphone charger while fixing the bed and left it plugged instead of reporting there the accident.
There was no hot water twice when we wanted to shower.
Breakfast was just boiled eggs and plain corriosants and our clothes smelled like burned butter when we left the dining area.
NOT WORTH THE MONEY AND IS OVERRATED!
Mandy
Stayed 4 nights in Dec 2024