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Sheraton Montevideo Hotel

5.0 star property
Luxury Montevideo hotel connected to a shopping centre, steps from Punta Carretas Shopping Mall

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January 2025

Photo gallery for Sheraton Montevideo Hotel

Minibar, in-room safe, desk, laptop workspace
Exterior
Indoor pool
Golf
Minibar, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Spa
    Spa
  • Gym
    Gym
  • Room service
    Room service

Room options

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About the area

Map
Calle Victor Solino 349, Montevideo, 11300

What's nearby

  • Punta Carretas Shopping Mall - 1 min walk - 0.1 km
  • Rambla of Montevideo - 3 min walk - 0.3 km
  • Club de Golf del Uruguay - 7 min walk - 0.7 km
  • World Trade Center - 5 min drive - 3.5 km
  • Puerto de Montevideo - 8 min drive - 7.1 km

Getting around

  • Montevideo Central Station - 13 min drive
  • Montevideo (MVD-Carrasco Intl.) - 32 min drive

Restaurants

  • ‪Blás - ‬2 min walk
  • ‪La Perdiz - ‬1 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Garcia Parrilla - ‬1 min walk
  • ‪Montevideo Beer Company - ‬1 min walk

About this property

Sheraton Montevideo Hotel

Luxury hotel near Punta Carretas Shopping Mall
Located close to Zorrilla Museum and Castillo Pittamiglio, Sheraton Montevideo Hotel provides a terrace, shopping on-site and a coffee shop/cafe. For some rest and relaxation, visit the sauna or hot tub, and indulge in a body treatment, a massage or a body scrub. The on-site restaurant, Las Carretas, offers breakfast, brunch, lunch, dinner and children's meals. In-room WiFi (surcharge) is available to all guests, along with a hair salon and dry cleaning/laundry services.
You'll also find perks such as:
  • An indoor pool
  • Limo/town car service, buffet breakfast (surcharge) and express check-out
  • ATM/banking services, wedding services and a gift shop
  • A ballroom, a 24-hour front desk and a porter/bellboy
Room features
All 207 rooms have comforts, such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with bidets and baths or showers
  • 32-inch LCD TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and desks

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (UYU 303 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (UYU 400 per night); wired internet (surcharge)

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: UYU 480 to 500 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Las Carretas

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • 3 treatment rooms
  • Body scrubs
  • Facials
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Raised toilet seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 26 floors
  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of UYU 1500 per pet, per stay
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for UYU 1200.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property from 15 November to the day after Easter: Uruguay value-added tax (10%). Nonresident travellers who present a valid passport and tourist visa may be exempt from value-added tax (10%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately UYU 480 to 500 per person
  • Fee for in-room wireless Internet: UYU 303 per day (rates may vary)
  • Fee for in-room wired Internet: UYU 303 per day (rates may vary)
  • Fee for wireless Internet in public areas: UYU 400 per night (rates may vary)
  • Fee for wired Internet in public areas: UYU 400 per night (rates may vary)
  • Airport shuttle fee: UYU 1200 per vehicle (return)
  • Pet fee: UYU 1500 per pet, per stay
  • Rollaway bed fee: UYU 1200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Hotel Montevideo Sheraton
Hotel Sheraton Montevideo
Montevideo Hotel
Montevideo Hotel Sheraton
Montevideo Sheraton
Montevideo Sheraton Hotel
Sheraton Hotel Montevideo
Sheraton Montevideo
Sheraton Montevideo Hotel
Sheraton Montevideo
Sheraton Montevideo Hotel Hotel
Sheraton Montevideo Hotel Montevideo
Sheraton Montevideo Hotel Hotel Montevideo

Frequently asked questions

Does Sheraton Montevideo Hotel have a pool?

Yes, this property has an indoor pool.

Is Sheraton Montevideo Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of UYU 1500 per pet, per stay.

What time is check-in at Sheraton Montevideo Hotel?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Sheraton Montevideo Hotel?

Checkout is at noon.

Does Sheraton Montevideo Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of UYU 1200 per vehicle applies.

Where is Sheraton Montevideo Hotel located?

Located in Punta Carretas, this luxury hotel is within a 10-minute walk of Punta Carretas Shopping Mall and Zorrilla Museum. Castillo Pittamiglio and World Trade Center are also within 3 mi (5 km).

Sheraton Montevideo Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 143 out of 314 reviews" "
Rating 8 - Good. 120 out of 314 reviews" "
Rating 6 - Okay. 34 out of 314 reviews" "
Rating 4 - Poor. 13 out of 314 reviews" "
Rating 2 - Terrible. 4 out of 314 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

leonardo, Cascais

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
property is old, no renovations at all and not well taken care. the gym was ridiculous, dirty, no proper ac, no towels or water, if it's a covd issue, better to keep it shut
Stayed 2 nights in Nov 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

6/10 Okay

Michele

Travelled with family
Disliked: Property conditions & facilities
Hotel com localização boa mas está velho
O hotel está muito velho e as manutenções e atualizações não estão sendo investidas. Café da manhã padrão sem nenhum diferencial. A localização é a única coisa positiva que destaco neste hotel.
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness
Disliked: Amenities
Too expensive for the service the hotel provides. Besides we (my wife and I) went with a little pet, 4 lbs, and the hotel charged 150 dollars for ¿? Our pet couldn´t walk leashed around the hotel. Out of the room the pet had to be in a cage. Can you explain us, which is the reason for the $150. We are not satisfied at all. Next time we´ll look for another real pet friendly facility.
Stayed 2 nights in Dec 2019

10/10 Excellent

NeilS., Baltimore MD USA

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent property. Two comments: laundry priced in US dollars not Uruguayan peso (same $ symbol and increases cost by a factor of 30) and no USB ports provided in the rooms.
Stayed 11 nights in Nov 2019

10/10 Excellent

michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel good service good location
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent service and location. Great breakfast buffet
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent comfortable rooms, friendly staff and huge variety of food and drinks.
Stayed 2 nights in Jul 2019

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A la altura de lo esperado de sheraton.
Excelente servicio. El personal tiene un trato excepcional siempre intentando que uno se sienta cómodo. Las instalaciones muy buenas. Pileta climatizada con jacuzzi (que no se ve en las fotos). El hotel tiene acceso directo al shopping punta carretas con la tarjeta del hotel. Muy bueno todo.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Service from staff is excellent, breakfast also excellent. Windows dirty. Room design horrendously dull. Design appears to be aimed at lower middle managers from Cleveland, Ohio in the 1980s. Room renovations desperately needed.
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel needs a face lift.
Hotel looks run down... needs a face-lift. Old carpeting. Sheets not great. Very bad lighting in the public places.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, service Poor amenities, old bathroom fixtures
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location and service. The spacious room and bed. Could upgrade the bathroom.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best Mattress ever, wonderful view over Rio Plate, close to shopping, Perfect.
Stayed 2 nights in Mar 2019

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel
Good hotel but the rooms very small
Stayed 4 nights in Mar 2019

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super comfortable hotel
A very good hotel. Typical Sheraton with Big rooms super comfortable bed soft feather pillows and a first class bathroom. All the amenities you could want. The pool and Sauna so welcome after a days exploring. The staff were friendly and well trained. Restaurant also to a very high standard. Everything as you would expect from Sheraton
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience in Uruguay. I recommend this place to everyone!
Stayed 1 night in Feb 2019

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Hotel
Typical Sheraton with all the quality that the name implies. Good rooms, comfortable bed with great facilities and with excellent service. A nice pool and sauna which was great after a days sightseeing. The restaurant food was exceptional although a tad pricey. Overall an excellent stay in a lovely city,
Stayed 3 nights in Feb 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very pleasant stay
Perfect location near the beaches and Rambla of Punta Carretas with great restaurants a short walk, shopping and cinemas in the same complex. And the best cocktail bartender!
Stayed 2 nights in Dec 2018

6/10 Okay

Monica, Oregon, USA

Liked: Staff & service
The room didn’t have mini bar or any bathroom supplies... I complained and the staff only apologize but didn’t took any action!
Stayed 2 nights in Oct 2018

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Montevideo Hotel
The Montevideo Sheraton is an excellent hotel in a great position adjacent to a shopping mall and close to some very nice restaurants. The Club lounge fro breakfast offers terrific views and I would recommend it as somewhere to stay in the city.
Stayed 2 nights in Jul 2018

8/10 Good

Ramon, Asuncion

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel but more expensive than expected
Since when I got there the staff told me that my room wasn t ready. But if i pay usd 60 per day i could upgrade to a better room and it was ready .since I was tired i accepted ut.
Stayed 2 nights in May 2018

8/10 Good

Jon, detroit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Hotel in Pubta Carretas
A staple, high quality hotel located in the Punta Carretas area of Montevideo. Staple high quality services and ammenities for a Sheraton Hotel. Be cognizant that check in for this hotel is 3pm, which does not align with many international arrival times. This hotel will not grant you early check-in (despite what they claim) and it will be necessary to reserve a hotel room for the previous night should you wish to avoid lounging around in the lobby for multiple hours until your room is ‘ready.’ On the day of departure, this hotel will also charge you for a late check out at a rate of $10USD/Hr, which I find somewhat annoying based on their hardline check-in policies.
Stayed 1 night in Apr 2018