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Live Aqua Monterrey

5.0 star property
Luxury hotel connected to a shopping centre in San Pedro Garza García with 2 restaurants

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Live Aqua Monterrey

Reception
Exterior
Couples treatment room(s), sauna, hot tub, steam room
Egyptian cotton sheets, premium bedding, down duvets, minibar
Indoor spa tub
VIP Access

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Pet-friendly
    Pet-friendly
  • Spa
    Spa
The price is S$353
includes taxes & fees
1 Dec - 2 Dec

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, minibar

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
  • 44 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down duvets, minibar

Deluxe Room, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
  • 44 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Mountain View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Deluxe Room, 1 King Bed, Mountain View

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
  • 44 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Master)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite, 1 King Bed (Master)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
  • 88 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Mountain View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Deluxe Room, 2 Double Beds, Mountain View

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
  • 44 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

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Pool
Hot tub
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8.8 out of 10, Excellent, (1237)
The price is S$274
includes taxes & fees
1 Dec - 2 Dec
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About the area

Map
Av. Lazaro Cardenas 2424-A, Valle Oriente, San Pedro Garza García, NL, 66260

What's nearby

  • Fashion Drive - 3 min walk - 0.3 km
  • Showcenter Complex - 4 min walk - 0.4 km
  • Plaza Fiesta San Agustin - 9 min walk - 0.8 km
  • Auditorium Pabellón M - 4 min drive - 4.3 km
  • Fundidora Park - 8 min drive - 7.8 km

Getting around

  • Edison Station - 5 min drive
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.) - 39 min drive

Restaurants

  • ‪Mochomos -Monterrey - ‬3 min walk
  • ‪La Corriente - ‬2 min walk
  • ‪Salón Alcatraces - ‬3 min walk
  • ‪Flama - ‬7 min walk
  • ‪La Torrada - ‬6 min walk

About this property

Live Aqua Monterrey

Luxury hotel revitalised in 2022 and located near Fashion Drive
Located close to Showcenter Complex and Auditorium Pabellón M, Live Aqua Monterrey provides dry cleaning/laundry services, 2 bars and a 24-hour gym. Treat yourself to a sports massage, a body scrub or a facial at FEEL URBAN SPA, the on-site spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Mediterranean cuisine. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as a steam room and a sauna.
Other perks at this hotel include:
  • Free valet parking
  • Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and an electric car charging station
  • Express check-out, a ballroom and tour/ticket information
  • Guest reviews speak highly of the helpful staff
Room features
All 70 rooms offer comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and laptop-friendly workspaces.
Extra amenities include:
  • Free infant beds and free extra beds
  • Hypo-allergenic bedding, Egyptian cotton sheets and down duvets
  • Bathrooms with designer toiletries and deep-soaking baths
  • 55-inch Smart TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, covered valet parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to noon for a fee: USD 18 to 21 for adults and USD 18 to 21 for children
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • AZUR
  • LA DISTRAL
  • NYTE

Family friendly

  • Free cot
  • Free rollaway/extra bed

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • In a nature reserve

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Hydrotherapy
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Accessible airport shuttle
  • Accessible shuttle
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (100 centimetre high)
  • Hardwood flooring in public areas
  • Lever door handles
  • Lift (90 centimetre wide door)
  • Sign language-capable staff
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (99 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 25 floors
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Communal living room
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 125 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 20 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 18 to 21 for adults and USD 18 to 21 for children
  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: USD 125 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Live Aqua Monterrey Valle Hotel
Live Aqua Monterrey Valle
Live Aqua Urban Resort
Live Aqua Urban Monterrey
Live Aqua Urban

Frequently asked questions

Is Live Aqua Monterrey pet-friendly?

Yes, Live Aqua Monterrey allows dogs (limit 2 total) with a maximum weight of up to 20 kg per pet. There's a fee of USD 125 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Live Aqua Monterrey?

As of 24 Nov,2024, prices found for a 1-night stay for 2 adults at Live Aqua Monterrey on 1 Dec,2024 start from S$352.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Live Aqua Monterrey?

Valet parking is free at this property.

What time is check-in at Live Aqua Monterrey?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Live Aqua Monterrey?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Live Aqua Monterrey provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 40 per vehicle applies.

Where is Live Aqua Monterrey located?

Situated in the business district, this luxury hotel is within a 5-minute walk of Fashion Drive and Showcenter Complex. Auditorium Pabellón M and Fundidora Park are also within 6 mi (10 km).

Live Aqua Monterrey Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 389 out of 525 reviews" "
Rating 8 - Good. 80 out of 525 reviews" "
Rating 6 - Okay. 16 out of 525 reviews" "
Rating 4 - Poor. 26 out of 525 reviews" "
Rating 2 - Terrible. 14 out of 525 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Karen

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
El aire acondicionado era muy ruidoso, la alarma para incendios se activó por secarme el cabello y no paro de sonar hasta que la removieron por completo, la plancha de ropa estaba rota, no tenían batas ni pantunflas en la habitación las tuve que pedir y esperar más de 40min hasta que fueron llevadas a mi habitación.
Stayed 2 nights in Nov 2024

10/10 Excellent

Carlos, Miami

Stayed 2 nights in Oct 2024

10/10 Excellent

Enrique

Stayed 1 night in Sep 2024

10/10 Excellent

Cynthia, alvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a great place to stay when visiting. Very convenient location. Good atmosphere.
Stayed 1 night in Oct 2024

10/10 Excellent

Sergio

Stayed 1 night in Oct 2024

2/10 Terrible

David, Solana Beach

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel needs a major renovation and better room cleaning. Someone else’s Trash was in the bin when I checked into the room and Shower handle was broken could not shower and no hot water. In room dining Was a disaster Never stay here again stay away until they are renovated across the street is the new SAFI hotel.
Stayed 3 nights in Oct 2024

8/10 Good

Ricardo, Scottsdale

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel but very inconvenient location the way to drive to it besides it’s besides an abandoned construction or such it appears which gives it a bad look
Stayed 1 night in Oct 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente staff, they make you feel important and safe. If you’re uncomfortable with something they try their hardest to fix it.
Stayed 1 night in Oct 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very contemporary style, a lot of good restaurants and shops to choose from in the area. It feels very secure.
Stayed 4 nights in Oct 2024

10/10 Excellent

Luis Javier, Tucson

Stayed 3 nights in Aug 2024

10/10 Excellent

Ivan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Everything was great!
Stayed 1 night in Aug 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, great bed & location
Stayed 1 night in Jul 2024

4/10 Poor

Marco

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Property is beautiful, service is not up to par to Live Aqua Standards. Slow servce and no follow up, SPa is not avilable, took 5 calls to get a bottle of watter, another 3 to get some slippers. Definetly needs oversight from managment. Very dissapointed.
Stayed 1 night in Jul 2024

8/10 Good

Jonas

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This was our first trip to Monterrey, Mexico and we were glad to have selected Aqua for the duration of our trip. The hotel is quiet yet centrally located to shopping and dining just steps away. The staff was accommodating and attentive. The room was clean. The beds were comfortable and the room was in good condition. One criticism we have is that the shower is designed to pour directly onto the floor next to the tub.This creates very slippery and dangerous conditions even when using the small mat that is provided. If the rooms are ever redesigned I would recommend enclosing the shower as it created a fall for one of us. One additional issue is the TV does not allow you to sync with Apple devices which would have been nice to have but not critical.Otherwise we were very happy with our room.
Stayed 6 nights in Jun 2024

10/10 Excellent

Hyomi

Stayed 1 night in Jun 2024

10/10 Excellent

Alberto

Stayed 2 nights in May 2024

10/10 Excellent

Milena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 5 nights and had a wonderful experience. Our room was beautiful and we had a tub with a view of Cerro de La Silla. The hotel is classy and artsy. We appreciated the shot glasses and bottle of mezcal with a plate of orange and lemon slices over salt and tajin left for us guests to enjoy in the hallway each evening, it was a delightful surprise. Room service was excellent, also the breakfast buffet was great. We had an amazing massage in their spa and enjoyed the spa saunas and jacuzzi, only we wished the jacuzzi and saunas were always accessible to guests. The hotel is part of a nice rooftop park called Trébol Park and it has restaurants. It's also very easy to get an Uber from the front of Trébol Park as well as from the hotel front door and there are more restaurants and there is fashion plaza mall across the street. We will definitely be staying here again.
Stayed 5 nights in Apr 2024

10/10 Excellent

Sergio

Stayed 2 nights in Apr 2024

10/10 Excellent

Felipe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
X
X
Stayed 1 night in Apr 2024

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greta stay as always!
Stayed 1 night in Mar 2024

10/10 Excellent

Arturo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect!
Stayed 1 night in Mar 2024

10/10 Excellent

Fernando

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Karem

Stayed 2 nights in Mar 2024

8/10 Good

Augusto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay. Nice place. Expensive and poor breakfast
Stayed 1 night in Mar 2024

10/10 Excellent

Abelardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024