4/10 Poor
Claudia
7 Feb,2025
Disliked: Amenities
I booked a hadicap access roon and told the location, i had a service dog. They sent me a text to say the king accessabity room was on the 2nd floor, the syandard is only one on first floor. When i got there they said not pet friendly. I showed them the text i sent and adter much arguing they gave me the grpynd floir room snd sfter it was booked told me it had no hot water. The ypung girl at the desk was overwhrlmed with check8ns and the manager sat her butt in the office and gave her no help.f8nally i took an non accessible room on the 2nd floor so i could have a hot shower and no towels or wven a l8ght blanket in the room. It was disappointing but i blame the lady manager in duty not the desk clerk.
Claudia
Stayed 1 night in Feb 2025