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Grandiosa Hotel

4.5 star property
Suburban hotel with fitness centre and outdoor pool

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Photo gallery for Grandiosa Hotel

Outdoor pool
Bar (on property)
View from property
Lobby lounge
Indoor wedding

Reviews

6.8 out of 10

Popular amenities

  • Hot tub
  • Room service
  • Pool
  • Gym
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room

1 bedroom, premium bedding, in-room safe, blackout curtains

Standard Room

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Room

1 bedroom, premium bedding, in-room safe, blackout curtains

Superior Room

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

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About the area

Map
3 Ramparts Close, Montego Bay, Saint James

What's nearby

  • Doctor's Cave Beach - 13 min walk - 1.1 km
  • Dead End Beach - 18 min walk - 1.5 km
  • Montego Bay Marine Park - 3 min drive - 2.3 km
  • Montego Bay Cruise Ship Terminal - 7 min drive - 6.1 km
  • Sunset Beach Resort Au Natural Beach - 10 min drive - 8.0 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 8 min drive

Restaurants

  • ‪Jamaican Bobsled Cafe - ‬3 min drive
  • ‪Wendy’s - ‬2 min drive
  • ‪The Groovy Grouper - ‬20 min walk
  • ‪Air Margaritaville II - ‬20 min walk
  • ‪27/27 Lounge - ‬3 min drive

About this property

Grandiosa Hotel

Luxury family-friendly hotel near Doctor's Cave Beach
Located close to Civic Centre and Montego Bay Marine Park, Grandiosa Hotel provides a terrace, a garden and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. The on-site restaurant offers breakfast, lunch and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a gym and conference space.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self-parking
  • Babysitting (surcharge), a porter/bellboy and 1 meeting room
  • Free newspapers, wedding services and a front desk safe
Room features
All guest rooms at Grandiosa Hotel boast thoughtful touches, such as premium bedding and air conditioning, as well as amenities, such as safes and sound-insulated walls.
More amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • TVs with premium channels
  • Daily housekeeping and phones

Languages

English, Spanish

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1989
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 29.04

Special check-in instructions

The front desk is open daily from 7 AM - 11:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are available for USD 10.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 29.04 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts

Property is also known as

The Jamaica Grandiosa Hotel
Grandiosa Hotel
Grandiosa Hotel Montego Bay
Grandiosa Montego Bay
Hotel Grandiosa
Jamaica Grandiosa Resort
The Jamaica Grandiosa Hotel
Grandiosa Hotel Hotel
Grandiosa Hotel Montego Bay
Grandiosa Hotel Hotel Montego Bay

Frequently asked questions

Does Grandiosa Hotel have a pool?

Yes, this property has an outdoor pool.

Is Grandiosa Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grandiosa Hotel?

Self-parking is free at this property.

What time is check-in at Grandiosa Hotel?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Grandiosa Hotel?

Checkout is at noon. Late checkout is available for USD 29.04 (subject to availability).

Where is Grandiosa Hotel located?

This family-friendly Montego Bay hotel is located near the airport, within 2 mi (3 km) of Doctor's Cave Beach, Civic Centre and Montego Bay Marine Park. Westgate Shopping Centre and Montego Bay Convention Centre are also within 9 mi (15 km).

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Grandiosa Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 140 out of 674 reviews
Rating 8 - Good. 192 out of 674 reviews
Rating 6 - Okay. 177 out of 674 reviews
Rating 4 - Poor. 80 out of 674 reviews
Rating 2 - Terrible. 85 out of 674 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Charlene

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feeling Scammed and need support from Hotels.com!

I paid over $1800.00 to stay at the Grandiosa between 5/26-6/15/20 and they were not open for business due to COVID-19. I have made numerous calls with no response. Hotels.com have tried as well with no response. I don’t believe that they are still a functioning hotel. I am demanding my money back and I demand that Hotels.com intervene and make sure that my money is returned! So far I have been told that my money is non refundable. How can this be so if I never received what I paid for to no fault of my own. I wanted to book for a later date but As I stated they have not returned my calls or Hotels.com. I feel scammed and feel this to be fraudulent practices. I am a senior citizen who thought that I could depend on Hotels.com to ensure fair practices by the hotels they advertise. The jury is still out!
Stayed 20 nights in May 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Did not stay as we pulled up outside there was work person carrying out workso Decided not to stay or check in
Stayed 1 night in Mar 2020

6/10 Okay

Purificación

Disliked: Property conditions & facilities

Mejorar bastante i

Bueno, la cama muy cómoda para dormir, el resto necesita renovarse y los que venimos de fuera, por el jet lag, necesitamos tomar café o desayunar muy temprano y no hayningun lugar ,ni en el hotel ni cerca hasta las ocho a.m para poder hacerlo, y esa hora es ya la hora del almuerzo en europa. Poner minimo, una máquina expendedora de cafés, gracias.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities
Did not know it was undergoing renovation. No running water when I checked in. Staff was pleasant. Room was clean, however.
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
There was construction the hotel was not ready fo3 guest and you huus are making it seem like a all inclusive and its not.
Stayed 12 nights in Jan 2020

8/10 Good

Abdul, Brooklyn, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s ok for me. As I was out all the time, construction is going on during the day and this is due to the fact to expand and makes the property a more better place. Very affordable and cheap compare to other hotels around, very close to Doctors cave beach, hotel, and the main town.
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is renovated with brand new showers and furniture, it’s clean with daily housekeeping
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I will come back.

The staff was amazing. Not rated 5* simply because the hotel is under renovations. It is a lovely hotel and the pool is terrific. The renovations will make the hotel even better especially with the addition of an elevator. They had free tea and coffee along with use of a microwave because the restaurant is currently closed. They offered free shuttle to a nearby restaurant for breakfast which was nice. For dinner we walked to Peppa’s restaurant about one block away. Very lovely setting and yummy food. The staff at Grandiosa were very pleasant and accommodating. I will stay again. Can not wait to see the completed Reno’s.
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Every time was bad room was a mess they don’t clean your room properly formal over there having renovation nobody tells you when your book deal that they was having renovation you cannot get hot water it was totally a mess going back there one percent
Stayed 9 nights in Dec 2019

6/10 Okay

Verified traveller

Stayed 4 nights in Dec 2019

2/10 Terrible

Davion

Disliked: Cleanliness, staff & service, property conditions & facilities

Should be closed during renovations

They should not be open to guest right now during their renovations. They start banging at 7am and it goes ALL DAY. The restaurant is closed, the bar is closed, and your afraid to get in the pool because they are doing construction. Its not close to anything (except the airport) so you have to walk down the street to find anything. The staff is okay, its not their fault. I should've read the reviews and paid attention. If your reading this, DO NOT STAY THERE until they confirm the renovations are done. The hotel is probably beautiful when they are in full operation.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
The property is being upgraded to provide proper services for staff in the future. Staff is still accommodating
Stayed 2 nights in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor condition known TV no telephone no restaurants floors are very dirty too much Construction nobody to talk to about anything need to close and Remodel and open robbing us of our hardworking money that's not fair
Stayed 4 nights in Dec 2019

10/10 Excellent

JoyR, Brooklyn NY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and nice, there was adequate parking, Wifi signal was strong and the room was clean and comfortable.
Stayed 5 nights in Nov 2019

6/10 Okay

Hydeawaymam, NYC

Liked: Cleanliness
The location it was very close to the airport that's a plus
Stayed 1 night in Dec 2019

4/10 Poor

NG

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Property under major construction. It’s a tip. Dust everywhere. Online Photos of rooms very misleading. Very disappointing. Ceiling/player peeling in bathroom and closet. Door lock and safety chain was flimsy and inferior. 0n a positive note: AC worked great. Bed linen was clean and fresh smelling.
Stayed 1 night in Dec 2019

6/10 Okay

Chan, Toronto

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I like how private the property was compared to other hotels. The property was under renovation and I was not aware. The staff was friendly and helpful. Also, there is no wifi in the rooms, only in the common areas, which was ok. I'd visit again after the renovations are complete though.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was amazing. Great people. And close location
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

Owen

Liked: Staff & service, amenities, property conditions & facilities
I like where it is it easy to go in town and it gives you good view
Stayed 24 nights in Nov 2019

2/10 Terrible

Drew

Disliked: Cleanliness, staff & service, amenities
They are doing work and you can’t sleep on the day time
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
This property is undergoing renovation so there was a fair amount of noise during the daytime. Additionally, the restaurant at the property is closed during the renovation. Though they do provide a shuttle service to their sister property, I found it very inconvenient.
Stayed 5 nights in Nov 2019