2/10 Terrible
ali
Travelled with group
31 Jan,2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A Truly Disappointing Stay at Beachwalk Resort
My recent stay at Beachwalk Resort was one of the worst hotel experiences I’ve ever had. From the moment I arrived, it was clear that this place was far from the relaxing getaway I had hoped for.
The room was shockingly small and felt more like a cramped closet than a comfortable space. To make matters worse, it was dirty, dust on the furniture, stains on the sheets, and a general sense of neglect. The air conditioning didn’t work, leaving the room either freezing cold or uncomfortably stuffy, depending on the time of day.
Housekeeping was a joke. There was no soap or shampoo provided, and when I called for room service, it took hours for anyone to respond only to deliver subpar service. The management was unhelpful and dismissive, showing no interest in resolving the issues.
The resort itself was poorly designed for its size. With nearly 300 rooms, there were only two elevators, leading to endless waits and frustration. On top of that, there were frequent electricity issues in the rooms, with lights flickering and outlets not working.
Overall, Beachwalk Resort failed on every level. I would not recommend this place to anyone. Save yourself the headache and book elsewhere.
ali
Stayed 3 nights in Jan 2025