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Hotel Unknown

3.5 star property
Hotel with free breakfast, near Paseo de Montejo

Choose dates to view prices

Photo gallery for Hotel Unknown

In-room safe, blackout curtains, soundproofing, free WiFi
Exterior
Living area
Bar (on property)
View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping
The current price is S$118
includes taxes & fees
31 Mar - 1 Apr

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed

In-room safe, blackout curtains, soundproofing, free WiFi

Standard Room, 1 King Bed

Highlights

Balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Fan
Blackout curtains
Private bathroom
Free bottled water
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 2 Bedrooms, Private Pool

In-room safe, blackout curtains, soundproofing, free WiFi

Premium Suite, 2 Bedrooms, Private Pool

Highlights

Balcony or patio
Soundproofed
Private pool
Air conditioning
Flat-screen TV
Separate bedroom
Fan
Blackout curtains
  • 54 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Double Room, 2 Queen Beds

In-room safe, blackout curtains, soundproofing, free WiFi

Standard Double Room, 2 Queen Beds

Highlights

Balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Fan
Blackout curtains
Private bathroom
Free bottled water
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Queen Beds, Private Pool

In-room safe, blackout curtains, soundproofing, free WiFi

Standard Double Room, 2 Queen Beds, Private Pool

Highlights

Balcony or patio
Soundproofed
Private pool
Air conditioning
Flat-screen TV
Fan
Blackout curtains
Private bathroom
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Private Pool

In-room safe, blackout curtains, soundproofing, free WiFi

Standard Room, 1 King Bed, Private Pool

Highlights

Balcony or patio
Soundproofed
Private pool
Air conditioning
Flat-screen TV
Fan
Blackout curtains
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 1 King Bed
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About the area

Map
559 Calle 53, Centro, Mérida, YUC, 97000

What's nearby

  • Plaza Grande - 17 min walk - 1.5 km
  • Mérida Cathedral - 17 min walk - 1.5 km
  • US Visa Applicant Service Center - 19 min walk - 1.6 km
  • U.S. Consulate Merida - 5 min drive - 3.2 km
  • Yucatan International Convention Center - 5 min drive - 3.6 km

Getting around

  • Teya-Merida Station - 29 min drive
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 13 min drive

Restaurants

  • ‪Taquería La Lupita - ‬6 min walk
  • ‪El Lucero del Alba Bar - ‬9 min walk
  • ‪Café Montejo - ‬6 min walk
  • ‪Bar la Campana Grande - ‬7 min walk
  • ‪Wookiee Monchis - ‬7 min walk

About this property

Hotel Unknown

Hotel near Paseo de Montejo
Located close to Mérida Cathedral, Hotel Unknown provides free continental breakfast, dry cleaning/laundry services and a bar. Free in-room WiFi and a restaurant are available to all guests.
Other perks include:
  • An outdoor pool with sunloungers
  • A front desk safe, luggage storage and concierge services
  • A 24-hour front desk, a banquet hall and tour/ticket information
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Hotel Unknown have perks, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Balconies or patios, coffee/tea makers and fans

Languages

English, Spanish

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9.2 out of 10, Wonderful, 592 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Pool loungers

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Fan
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 280 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types at the property

MONETIZATION_ON

Important information

Optional extras

  • Pet fee: MXN 280 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Property Registration Number FHA190725TS5

We should mention

This property does not have any lifts
Pool access available from 10:00 AM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Unknown Hotel
Hotel Unknown Mérida
Hotel Unknown Hotel Mérida

Frequently asked questions

Does Hotel Unknown have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM to 9:00 PM.

How much does it cost to stay at Hotel Unknown?

As of 30 Mar,2025, prices found for a 1-night stay for 2 adults at Hotel Unknown on 31 Mar,2025 start from S$118.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Unknown pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of MXN 280 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Unknown?

This property doesn't offer parking.

What time is check-in at Hotel Unknown?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Unknown?

Checkout is at noon.

Where is Hotel Unknown located?

Located in Mérida Centro, this hotel is within 1 mile (2 km) of Santiago Park, Mérida Cathedral and Paseo de Montejo. Casa Frederick Catherwood and Merida English Library are also within 10 minutes.

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Hotel Unknown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 137 out of 198 reviews
Rating 8 - Good. 42 out of 198 reviews
Rating 6 - Okay. 8 out of 198 reviews
Rating 4 - Poor. 6 out of 198 reviews
Rating 2 - Terrible. 5 out of 198 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

paul

Rooms are lovely and spacious with a living room, courtyard with dipping pool. Breakfast is tasty. And Karina at the desk is incredibly helpful. Staff throughout the property are terrific. Ive stayed three times.
Stayed 3 nights in Mar 2025

8/10 Good

mohammad

Was good
Stayed 7 nights in Jan 2025

10/10 Excellent

Cheryl

Beautiful Oasis.. friendly staff.. my only recommendation would be a full length mirror.
Stayed 1 night in Mar 2025

10/10 Excellent

Leanne

This is a great hotel in a very good location. The rooms are large and very quiet. There is a beautiful pool. The included breakfast was very good. WiFi is a little inconsistent as was the hot water for the shower but overall we had a great stay and I would definitely stay again.
Stayed 5 nights in Feb 2025

10/10 Excellent

Agnieszka

We came from New York and stayed for three nights. We loved everything about our stay: the cute swimming pool located in the sun, the charming suite, the friendly and welcoming staff, and the location. Thank you! We’ll be back!
Stayed 3 nights in Feb 2025

10/10 Excellent

William

Private plunge pool. All things combined lead to a pleasant three week stay.
Stayed 24 nights in Dec 2024

4/10 Poor

Yael

Liked: Amenities
Disliked: Property conditions & facilities
The room smelled like mold and my brother in laws room had visible black mold on the ceiling.
Stayed 2 nights in Feb 2025

10/10 Excellent

Aldair

Perfect
Stayed 1 night in Dec 2024

10/10 Excellent

Felipe

Great peaceful place.
Stayed 4 nights in Sep 2024

10/10 Excellent

Michael

A lovely boutique hotel with wonderful staff and lush greenery surrounding a pool that is built for short laps and cooling off. The rooms are spacious, some with their own plunge pools and comfy couches on which to lounge. The in-house massage therapists are an extra bonus. The hotel is conveniently located in a quieter part of Merida but close enough to the center of town, a 20-minute walk away. The Marcado Santiago is but 5 minutes away on foot and offers authentic local fare along with a living gallery of community activities such as dance and celeb
Stayed 3 nights in Jan 2025

10/10 Excellent

MARIA

I like the hotel, is clean and have a lot space the rooms, but the breakfast is poor.
Stayed 5 nights in Nov 2024

8/10 Good

Stephanie

They had a large updated TV and we were able to hook up our Fire stick to get US Utube and our Prime Video programing. The room was very private and breakfast was included and very convenient. The bathroom was large and plenty of counter space. The patio was attractive with a small pool but they might provide outdoor seats. Bring a small power strip with you because outlets are limited as they are in most older Mexican hotels. The staff was helpful and attentive.
Stayed 4 nights in Jan 2025

10/10 Excellent

Michael

A lovely boutique hotel with delightful staff and lush greenery surrounding a pool that is built for short laps and cooling off. The rooms are spacious, some with their own plunge pools and comfy couches on which to lounge. The in-house massage therapists are an extra bonus. The hotel is conveniently located in a quieter part of Merida but close enough to the center of town, a 20-minute walk away. The Marcado Santiago is but 5 minutes away on foot and offers authentic local fare along with a living gallery of community activities such as dance and celebrations. About an hour's drive from the beaches of the Gulf, and nearby cenotes. A perfect hideaway from winter's wrath. Breakfast is good too.
Stayed 1 night in Jan 2025

8/10 Good

Janine

The hotel was clean and well equipped. The staff was very friendly. The included breakfast was also okay - nothing special, but everything you needed. We would definitively come back!
Stayed 3 nights in Nov 2024

10/10 Excellent

Mario

kind of a hidden gem. stylish design, lots of plants and comfortable. you’re about 15-20 minutes🚶from everything—which is a lot in merida’s punishing climate— but that distance keeps things quiet at night. a trade-off i’m good with.
Stayed 2 nights in Nov 2024

6/10 Okay

Esteban

Breakfast is so so at best. Good luck if you are vegetarian or vegan. They seem understaff in the restaurant, it was slower and the cook was also waitress!
Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth

Everyone was very helpful and kind.
Stayed 4 nights in May 2024

10/10 Excellent

Marina

Cute place to stay and great location
Very short but good. Would go back for a longer stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Jorge Cuauhtémoc

.
Stayed 6 nights in Oct 2024

10/10 Excellent

ALEJANDRO

The style is amazing.. real Yucatan construction with modern design and amazing rooms with private patio jacuzzi
Stayed 3 nights in Sep 2022

10/10 Excellent

Cesar

Great hotel for a romantic getaway
The hotel is beautiful and we recommended specially for couples. Is quiet and cozy, very romantic. The staff is very friendly and helpful. Do not be put off by the exterior of the street, once you are inside is very nice. Our room had its own private pool and it was really nice. The only possible downside is that is about a 15 minute walk from downtown or a 8 dollar UBER ride. We chose to walk and it was not bad at all. About two blocks from the hotel is the Mercado de Santiago where you can find good food at very affordable prices.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Nice place in a convenient location
Pleasant small hotel, well maintained with friendly staff. We ate at the restaurant one evening and it really delivered on the local specialties. The immediate area of the hotel is quiet and residential but you are a few quick blocks from Santiago park, which had food, dancing, great desserts etc
Stayed 4 nights in Nov 2023

8/10 Good

Josefina

This hotel is beautiful! It’s wonderfully maintained and really easy to find parking, also rather quiet compared to the city center. I will say, this is not their fault but they might want to consider redoing the doors or adding bug nets- I found a huge cockroach in my room one night and saw another going under the door to another room. It’s kinda unavoidable in the tropical climate but it would be helpful if the doors didn’t have huge gaps! In any case, it was a beautiful space and I would stay here again!
Stayed 11 nights in Jul 2024

10/10 Excellent

Manuel

Rustic, airy feeling smack in the middle of town.
The staff were incredibly friendly and helpful. The rooms are rustic but very comfortably appointed, firm beds and first class linens. The food is great and micheladas are the best. Nice and clean facility overall. A feeling of airiness in the middle of Merida. And absolutely safe.
Stayed 5 nights in Feb 2024

10/10 Excellent

GEORGE

Clean, spacious and comfortable
Stayed 2 nights in Aug 2023