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Hotel Sureño Yucatán

4.0 star property
Hotel with a rooftop terrace, steps from Yucatan International Convention Center

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Photo gallery for Hotel Sureño Yucatán

1 bedroom, premium bedding, down duvets, in-room safe
Rooftop terrace
Meeting facility
1 bedroom, premium bedding, down duvets, in-room safe
Outdoor pool, pool umbrellas, pool loungers
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Laundry
  • Housekeeping

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  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Premium Room

1 bedroom, premium bedding, down duvets, in-room safe

Premium Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Separate bedroom
Down duvet
Premium bedding
Hairdryer
  • 32.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

1 bedroom, premium bedding, down duvets, in-room safe

Deluxe Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Separate bedroom
Down duvet
Premium bedding
Hairdryer
  • 20.40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, down duvets, in-room safe

Standard Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Separate bedroom
Down duvet
Premium bedding
Hairdryer
  • 15.40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

1 bedroom, premium bedding, down duvets, in-room safe

Superior Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Separate bedroom
Down duvet
Premium bedding
Hairdryer
  • 22.60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

1 bedroom, premium bedding, down duvets, in-room safe

Standard Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Separate bedroom
Down duvet
Premium bedding
Hairdryer
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
62 #298C x 33 Colonia Centro, Mérida, Yucatan, 97000

What's nearby

  • Yucatan International Convention Center - 2 min walk - 0.2 km
  • Paseo de Montejo - 6 min walk - 0.6 km
  • U.S. Consulate Merida - 6 min walk - 0.6 km
  • Mérida Cathedral - 3 min drive - 2.2 km
  • US Visa Applicant Service Center - 3 min drive - 3.0 km

Getting around

  • Teya-Merida Station - 29 min drive
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 16 min drive

Restaurants

  • ‪TEYA - Gastronomía Yucateca Viva - ‬6 min walk
  • ‪Regency Club - ‬5 min walk
  • ‪Crabster - ‬6 min walk
  • ‪Hop 3 The Beer Experience - ‬5 min walk
  • ‪Papillon - ‬5 min walk

About this property

Hotel Sureño Yucatán

Upscale hotel near Yucatan International Convention Center
Located close to U.S. Consulate Merida and Mérida Cathedral, Hotel Sureño Yucatán provides a poolside bar, a free daily manager's reception and a rooftop terrace. Treat yourself to a massage or other spa services. The on-site international cuisine restaurant, La Mata, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities, such as designer shops on-site and dry cleaning/laundry services.
Additional perks include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Cooked-to-order breakfast (surcharge), a 24-hour front desk and a lift
  • Smoke-free property, tour/ticket information and a reception hall
  • Wedding services, meeting rooms and multilingual staff
Room features
All guest rooms are individually furnished, and boast comforts, such as premium bedding and laptop-compatible safes, in addition to perks, such as air conditioning and bathrobes.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 50-inch Smart TVs with Netflix, streaming services and digital channels
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 15 metres
  • Street parking available
  • Beach shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: MXN 300 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • El Fresco
  • La Mata

Things to do

  • Designer stores
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Coworking space

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • Lift

More

  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Espresso maker

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately MXN 300 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Hotel Sureño Yucatán have a pool?

Yes, this property has an outdoor pool.

Is Hotel Sureño Yucatán pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Sureño Yucatán?

There is free parking nearby.

What time is check-in at Hotel Sureño Yucatán?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Sureño Yucatán?

Checkout is at noon.

Where is Hotel Sureño Yucatán located?

Located in Mérida Centro, this hotel is within a 10-minute walk of Yucatan International Convention Center, Paseo de Montejo and U.S. Consulate Merida. Mérida Cathedral and US Visa Applicant Service Center are also within 3 mi (5 km).

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Hotel Sureño Yucatán Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 23 out of 31 reviews
Rating 8 - Good. 4 out of 31 reviews
Rating 6 - Okay. 2 out of 31 reviews
Rating 4 - Poor. 1 out of 31 reviews
Rating 2 - Terrible. 1 out of 31 reviews

9.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Annick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful boutique hotel, amazing interior design and food in the restaurant is delicious. Amazing location loved staying there
Stayed 4 nights in Dec 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful boutique hotel and the service was amazing.
Stayed 8 nights in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, service and restaurant
Stayed 3 nights in May 2024

8/10 Good

Virgilio

Liked: Cleanliness, property conditions & facilities, room comfort

Nice and well located but it has it's details.

The hotel is very well located, the rooms are comfortable and chic but I think they need to improve the soundproofing, you can hear a lot of noise from the hallway and there is construction going on in the back yard, I think this affects the relaxing experience that the hotel wants to transmit. Another improvement area is the restaurant service, here I consider it's bad, the waiters do not write the orders and they forget things so you have to remind them the order several times. --------------------------------------------------------------------- El hotel esta muy bien ubicado, las habitaciones son cómodas pero creo que les hace falta mejorar en la insonorización, se escucha mucho ruido del pasillo y en el terro de atrás están realizando uno construcción, creo que esto afecta a la experiencia relajante que quiere transmitir el hotel. Otra área de oportunidad es el servicio del restaurante, aquí si lo considero malo, los meseros no anotan los pedidos y se les olvidan cosas por lo que tienes que estar recordando les el pedido varias veces.
Stayed 2 nights in Dec 2024

2/10 Terrible

Benjamin

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Muy mal servicio porque tuvieron eventos todo el fin de semana, no hubo room service ni servicio en la alberca porque estaban ocupados, si no vas a tener el servicio que prometes no recibas reservaciones fuera de tus eventos o contrata más gente (eran 2 meseros para 250 personas de evento) pero de verdad muy mala experiencia, terrible
Stayed 2 nights in Mar 2025

6/10 Okay

Georgina

Liked: Cleanliness, property conditions & facilities
Nunca te dejan saber que no te daran factura, mi viaje fue de trabajo y tuve muchos problemas por no tener factura NO es un ligar para quedarse si vas de trabajo.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo de primera
Stayed 5 nights in Mar 2025

8/10 Good

A.C.

Liked: Cleanliness, amenities
The room was very nice and beautifully appointed. Hotel was in a neighborhood with no stores or restaurants nearby.
Stayed 1 night in Feb 2025

10/10 Excellent

Kiara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2024

10/10 Excellent

OSIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonito y limpio.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, el hotel es muy bonito, bien cuidado, nuevo, el estaff es muy amable, lamentablemente no pudimos tener un ascenso a la siguente categoría como nuestros beneficios VIP pero bueno, sin duda volveremos! Recomendado mucho!
Stayed 3 nights in Nov 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente en todos los sentidos, ubicación, limpieza, etc
Stayed 5 nights in Sep 2024

8/10 Good

LLUVIA ITZELT CABALLERO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El mobiliario de la habitación es bonito
Stayed 1 night in Jul 2024

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Mariposa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service!!
Stayed 3 nights in Jun 2024

8/10 Good

luis manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel muy bonito, pequeño pero con detalles que te hacen sentir muy bien, pero precisamente por lo pequeño, creo que los eventos que tienen deberian adaptarse a las condiciones de las instalaciones sin sobre pasar el espacio y comodidad para sus huespedes, refiriendome al ruido que se ocasiona. En si creo que volvere a hospedarme en ese lugar que insisto aunque pequeño creo que vale la pena volver a intentarlo.
Stayed 5 nights in Apr 2024

10/10 Excellent

ELOY JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción para hospedarse como en casa
Stayed 1 night in Feb 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Lasse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Justin

Stayed 1 night in Dec 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel para vivir una experiencia inolvidable, en cada rinconcito encuentras un detalle de diseño y decoración. Todos son muy atentos y serviciales. Las habitaciones muy cómodas y la comida deliciosa.
Stayed 1 night in Dec 2023

6/10 Okay

Hayette

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Ruidoso y no vale lo que cobran

Reservé la habitación con cama queen, pero a mi parecer era cama matrimonial y la habitación demasiado pequeña, pagamos cambio a una habitación de 2 camas matrimoniales para tener más espacio. Hay una construcción en el terreno de al lado del hotel y nos despertaron los ruidos desde las 8:00 am todos los días salvo el domingo. El hotel no nos notificó de esta situación y no hicieron nada por compensar las molestias a los huéspedes. Estábamos varios amigos ahí hospedados y todos se quejaron que el hotel ni siquiera avisó de las circunstancias. Al llegar al hotel en recepción nos enteramos que el costo por noche es de la mitad de lo que pagué vía Hotels.com, así que no lo vale y el tema del precio me pareció una estafa, no repetiría, a pesar de que el hotel es bonito.
Stayed 4 nights in Nov 2023

10/10 Excellent

Sara Elisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estancia chic en Mérida

El hotel superó mis expectativas. Es un hotel muy nuevo y están enfocados en hacer sentir a los huéspedes como en casa. Cuidan cada detalle, desde tu llegada (que te reciben con un delicioso dril refrescante) hasta una notita de bienvenida en la habitación. El atardecer en su rooftop es espectacular. Pero lo que hace que todo sea perfecto, es el servicio de todos y cada uno de los miembros del staff. Su restaurante y bar, son además deliciosos.
Stayed 2 nights in Sep 2023