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Holiday Inn Downtown Memphis by IHG

3.0 star property
Hotel with free local shuttle, steps from Peabody Ducks

Choose dates to view prices

Photo gallery for Holiday Inn Downtown Memphis by IHG

Exterior
Street view
In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Gym
The current price is S$174
includes taxes & fees
24 Feb - 25 Feb

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Roll-in Shower (Communications)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
Shower/bath combination
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible Bathtub (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Accessible Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
Shower/bath combination
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
Shower/bath combination
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby

Hotel Indigo Memphis Downtown by IHG

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
8.2 out of 10, Very good, (1514)
The price is S$180
includes taxes & fees
9 Mar - 10 Mar
Hotel Indigo Memphis Downtown by IHG
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About the area

Map
160 Union Ave, Memphis, TN, 38103

What's nearby

  • Peabody Ducks - 2 min walk
  • AutoZone Park - 2 min walk
  • Beale Street - 7 min walk
  • Beale Street Landing - 9 min walk
  • FedEx Forum - 9 min walk

Getting around

  • Memphis Central Station - 20 min walk
  • Memphis International Airport (MEM) - 20 min drive

Restaurants

  • Charlie Vergos' Rendezvous
  • ‪Huey's Restaurant - ‬1 min walk
  • ‪Tamp & Tap - ‬3 min walk
  • ‪Blind Bear - ‬5 min walk
  • ‪Bardog Tavern - ‬4 min walk

About this property

Holiday Inn Downtown Memphis by IHG

Hotel near Peabody Ducks
Located close to AutoZone Park and Beale Street, Holiday Inn Downtown Memphis by IHG provides dry cleaning/laundry services, a bar and a gym. The on-site restaurant, Downtown Bar & Grill, offers breakfast, lunch and dinner. In addition to a 24-hour business centre, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A free local area shuttle, valet parking (surcharge) and a lift
  • ATM/banking services, a ballroom and a 24-hour front desk
  • A TV in reception, 3 meeting rooms and free newspapers
  • Guest reviews say great things about the helpful staff
Room features
All 192 rooms offer comforts such as pillow menus and laptop-friendly workspaces, in addition to perks such as free WiFi and air conditioning.
Extra amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Free infant beds, coffee/tea makers and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle up to 5 mi
  • Area shuttle
  • Valet parking on site (USD 25 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Downtown Bar & Grill

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • 5,156 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Valet parking fee: USD 25.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Beale
Holiday Inn Beale Hotel
Holiday Inn Beale Hotel Memphis-Downtown St.
Holiday Inn Memphis-Downtown Beale St.
Holiday Inn Downtown Memphis Hotel
Holiday Inn Downtown Memphis
Holiday Inn Beale Street
Memphis Holiday Inn
Holiday Inn Memphis
Memphis By Ihg Memphis
Holiday Inn Downtown Memphis
Holiday Inn Downtown Memphis by IHG Hotel
Holiday Inn Downtown Memphis an IHG Hotel
Holiday Inn Downtown Memphis by IHG Memphis
Holiday Inn Downtown Memphis by IHG Hotel Memphis

Frequently asked questions

Is Holiday Inn Downtown Memphis by IHG pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Holiday Inn Downtown Memphis by IHG?

As of 16 Feb,2025, prices found for a 1-night stay for 2 adults at Holiday Inn Downtown Memphis by IHG on 24 Feb,2025 start from S$173.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Holiday Inn Downtown Memphis by IHG?

Valet parking is available for USD 25.00 per day.

What time is check-in at Holiday Inn Downtown Memphis by IHG?

Check-in start time: 4 PM; check-in end time: 2 AM.

What time is check-out at Holiday Inn Downtown Memphis by IHG?

Checkout is at noon.

Where is Holiday Inn Downtown Memphis by IHG located?

Located in Downtown Memphis, this hotel is steps away from Peabody Ducks and AutoZone Park. Beale Street and Gibson Guitar Museum are also within 10 minutes. Memphis Central Station is 20 minutes by foot.

Holiday Inn Downtown Memphis by IHG Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 316 out of 1003 reviews
Rating 8 - Good. 278 out of 1003 reviews
Rating 6 - Okay. 161 out of 1003 reviews
Rating 4 - Poor. 122 out of 1003 reviews
Rating 2 - Terrible. 126 out of 1003 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Jacob

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The ac broke down so all there was was a box fan. They couldn’t get m checked in rv though I booked and paid before I arrived
Stayed 1 night in Feb 2025

8/10 Good

Nate

Business traveller
Liked: Property conditions & facilities
The Peabody is a unique hotel for more reasons than just the fantastic live ducks in the fountain. From the classic wall built phone booths to the giant golden dog statues, there is something fun to discover everyone you look.
Stayed 5 nights in Jan 2025

6/10 Okay

Daniel

Travelled with partner
This hotel is conveniently located a few blocks from Beale St. It offers comfortable accommodations for a reasonable price.
Stayed 2 nights in Jan 2025

10/10 Excellent

Manuel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were some issues outside of the staff's control and they were superb, friendly and helpful.
Stayed 4 nights in Jan 2025

4/10 Poor

James

Liked: Staff & service
Disliked: Cleanliness
First our room key didn't work after 2 attempts. Then alternate room wasn't cleaned and room temperature was over 85°F. Finally after our 4th trip to the lobby we got an acceptable room. Staff was very helpful but seemed severely under sraffed as a whole.

2/10 Terrible

Alicia

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We had no hot water the first morning and the room temperature couldn’t be controlled. The next morning we woke to a 78 degree room to be told that their chillers were out and that we should have been advised. We pull up and were notified upon arrival that we had to pay for valet. We didn’t have breakfast included because we booked through Expedia. The bar area wasn’t open due to lack of staff. We had to cut our stay short because we couldn’t stay in the room due to it being too hot. Do not recommend booking through Expedia not staying at this hotel.
Stayed 3 nights in Dec 2024

4/10 Poor

Amanda

Stayed 1 night in Dec 2024

2/10 Terrible

Leslie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The BUSIEST weekend of the year for Memphis, the St Jude Marathon, which is we were visiting; we get in line for check-in and the line is filled with angry and exhausted patrons. We are given keys to a room, only to find the room is actually occupied and we walked in on a family - absolutely horrible encounter. We go back to reception and once again join the line. We are finally given a new room assignment. We are cautiously optimistic considering we have now been told the vote is overbooked and they are doing the best they can. Meanwhile every other hotel in Memphis is completely booked due to the race. We enter the newly assigned room and while there were thankfully no other families already occupying said room, we notice the room is more than a bit toasty. I check the thermostat and the room temp is 85*. I call for maintenance. While waiting for maintenance, I discover that we have running water intermittently. I’m told by others in the floor that there is brown water at times and that the building owner knows of the hvac and water issues but cannot afford the repairs. When I booked this reservation the hotel had a very good rating, but in the past couple months this rating has dropped significantly due to these issues. So the building owner has been neglecting necessary repairs for at least 2 months knowing that this weekend was going to be full capacity. To make matters even worse, we found mouse droppings in the bathroom on almost every surface.
Stayed 2 nights in Dec 2024

2/10 Terrible

Ronald Brent

We did not stay at the hotel only because the air conditioning was not working!!
Stayed 1 night in Nov 2024

2/10 Terrible

Luke

Air conditioner was out in the whole hotel so we had to cancel
Stayed 1 night in Nov 2024

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities
Broken door handles . Dirty carpet & patched up paintwork. Over $200 dollars for a night place needs a total refit as everything does not work. Bar was cloced & ac did not work. I would recommend staying elsewhere.
Stayed 1 night in Nov 2024

4/10 Poor

Wanda

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

CAROLYN

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was great. It would have been a great stay only if there had been air conditioning, a place to dine as stated in the reservation. I should have been notified in advanced of me coming that the hotel had problems. as far as cleanliness, the rugs needs to be shampooed.
Stayed 4 nights in Nov 2024

2/10 Terrible

Kathe

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Broken pipe in bathroom, got moved. Then was told no AC in hotel. Got 2 fans but it was never cooler than 78. Second morning there was no hot water. Gave up, checked in out day early. They literally cancelled all arrivals and were shutting hotel down. No housekeeping the 2 days we were there. Staff was very helpful and doing their best in an awful situation
Stayed 3 nights in Oct 2024

2/10 Terrible

Herbert

Business traveller
Disliked: Staff & service, room comfort
Reservation cancelled
My booking was cancelled. Got no information not from the hotel, not from hotels.com. Had to find another place to stay in the middle of the night. Still no reply from hotels.com regarding my lost payment.
Stayed 2 nights in Oct 2024

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service
We were turned away and redirected to another hotel in the area. I was not notified in advance that the property was closed for a few weeks when I booked the stay. Poor customer service.
Stayed 2 nights in Oct 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

ANNA

Stayed 1 night in Aug 2024

10/10 Excellent

golden, columbus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Aug 2024

4/10 Poor

Tammy

Travelled with family
Disliked: Cleanliness
This was our second time to stay on this property with out hot water. The room phone didn’t work. No soap or shampoo. Worst stay and we have stayed here many times.
Stayed 1 night in Aug 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was so convenient, didn’t need to drive.
Stayed 2 nights in Aug 2024

6/10 Okay

Mark

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Derrick

Stayed 3 nights in Aug 2024

2/10 Terrible

Derrick

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Worst holiday inn I’ve ever been to
I had money stolen out of my room and the AC didn’t work. My toilet struggled to flush. But the front desk personnel and the valet service was excellent
Stayed 2 nights in Aug 2024

2/10 Terrible

Karla

Disliked: Cleanliness, staff & service, property conditions & facilities
This was the filthiest hotel I have ever stayed! They said that a pipe burst the day that we got there, and that was why the smell made us gag, but we later found out that that pipe had burst 5 months earlier, and that’s why the smell was unbearable, and the staff were lying, while at the same time, spraying fragrance into the MOLD that had began to grow on the 14th floor where we were located. There was no WiFi for any of the days that we were there. They said that there wasn’t enough people to check into the hotel, so the breakfast that my sisters, their children, and the rest of my family paid for, wasn’t available. The a/c was broken, so it was UNBELIEVABLY cold in the room, and when you turned on the heater, IT WAS COLDER! All of this, and more, was reported to the “manager”, Danielle, and after she stopped lying about it, she agreed to reimburse half of the stay, and I’d pay for the other half, only for me to get home, and they reversed the charges, and said that she no longer worked there, and they would no longer honor what she agreed to. My daughter has severe asthma, and we stayed amongst mold, stink, and severe filth, because we had nowhere else to go, and after they acknowledged their grave shortcomings, and attempted to rectify them, they reneged. NEVER AGAIN! Their manager is the worst, and an incessant LIAR! Stay clear of this DUMP!!!
Stayed 2 nights in Jul 2024