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Holiday Inn Express Melbourne Southbank by IHG

4.0 star property
Hotel with free breakfast, steps from Melbourne Arts Centre

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Photo gallery for Holiday Inn Express Melbourne Southbank by IHG

Exterior
Exterior
Exterior
Exterior
View from room
In the heart of Melbourne, Holiday Inn Express Melbourne Southbank offers a vibrant stay. Begin your day with continental breakfast at Great Room Restaurant, then energize in the 24-hour gym or unwind in the living plant wall area.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Bar
  • Housekeeping
  • Parking available
  • Gym
The current price is S$135
includes taxes & fees
2 Mar - 3 Mar

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, 2 Single Beds (Free Breakfast)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Single Beds (Free Breakfast)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Queen Beds (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Single Beds (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Single Beds (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed (High Floor)

View from room

Standard Room, 1 King Bed (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Garden View (Botanic, Free Brkfast)

City view

Standard Room, 1 King Bed, Garden View (Botanic, Free Brkfast)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • 24 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Free Breakfast)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed (Free Breakfast)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room (Free Breakfast)

View from room

Standard Room (Free Breakfast)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Free Breakfast)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible (Free Breakfast)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds (Free Breakfast)

View from room

Standard Room, 2 Queen Beds (Free Breakfast)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (High Floor)

View from room

Standard Room, 1 King Bed (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Free Breakfast)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed (Free Breakfast)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Interior entrance

Mercure Melbourne Southbank

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
8.4 out of 10, Very good, 1,001 reviews
The price is S$123
includes taxes & fees
23 Feb - 24 Feb
Mercure Melbourne Southbank
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About the area

Map
35-47 City Road, Southbank, VIC, 3006

What's nearby

  • Collins Street - 10 min walk
  • Bourke Street Mall - 14 min walk
  • Crown Casino - 14 min walk
  • Melbourne Central - 17 min walk
  • Rod Laver Arena - 20 min walk

Getting around

  • Flinders Street Station - 7 min walk
  • Melbourne Central Station - 19 min walk
  • Melbourne, VIC (MEB-Essendon) - 22 min drive

Restaurants

  • ‪Waterfront Southgate - ‬4 min walk
  • ‪Grill'd - ‬3 min walk
  • ‪Roll'd - ‬4 min walk
  • Belgian Beer Cafe Melbourne
  • ‪BearBrass - ‬3 min walk

About this property

Holiday Inn Express Melbourne Southbank by IHG

Upscale hotel near Collins Street
Located close to Crown Casino and Rod Laver Arena, Holiday Inn Express Melbourne Southbank by IHG provides free continental breakfast, a coffee shop/cafe and dry cleaning/laundry services. The on-site restaurant, Great Room Restaurant, offers breakfast, lunch, dinner, light fare and happy hour. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a 24-hour gym.
Other perks include:
  • Self-parking (surcharge), an electric car charging station and express check-out
  • A water dispenser, a TV in reception and tour/ticket information
  • A living plant wall, 4 meeting rooms and luggage storage
  • Guest reviews say great things the breakfast, overall value and helpful staff
Room features
All 345 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • 49-inch Smart TVs with premium channels
  • Wardrobes/cupboards, mini fridges and free infant beds

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (AUD 35 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great Room Restaurant

Things to do

  • 24-hour gym
  • Bicycle storage
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Self-parking fee: AUD 35 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.9 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Melbourne Southbank Hotel
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Holiday Inn Express Melbourne Southbank by IHG Southbank
Holiday Inn Express Melbourne Southbank by IHG Hotel Southbank

Frequently asked questions

Is Holiday Inn Express Melbourne Southbank by IHG pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Holiday Inn Express Melbourne Southbank by IHG?

As of 7 Feb,2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Melbourne Southbank by IHG on 2 Mar,2025 start from S$134.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Holiday Inn Express Melbourne Southbank by IHG?

Self-parking is available for AUD 35 per night. Limited spots are available.

What time is check-in at Holiday Inn Express Melbourne Southbank by IHG?

Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express Melbourne Southbank by IHG?

Checkout is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn Express Melbourne Southbank by IHG located?

Located in Southbank, this hotel is steps away from Eureka Tower and Melbourne Arts Centre. Collins Street and Crown Casino are also within 15 minutes. Flinders Street Station is 7 minutes by foot and Melbourne Central Station is 19 minutes.

Holiday Inn Express Melbourne Southbank by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 517 out of 884 reviews
Rating 8 - Good. 261 out of 884 reviews
Rating 6 - Okay. 60 out of 884 reviews
Rating 4 - Poor. 23 out of 884 reviews
Rating 2 - Terrible. 23 out of 884 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dahui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Brandon

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Our room wasn’t the cleanest it could have been. I wanted them to do housekeeping one of the days but all they did was turn the sheets over. I knew this because there was a stain on one of the sheets that had been on the outside and was now on the inside. There was also something very sticky on the bedside table giving me the idea they didn’t wipe any of it down between guests. That’s my only complaint.
Stayed 6 nights in Jan 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in a great location for going to the Australian Open and other tours that we took. The buffet breakfast was great, except you had to pay for decaf coffee which doesn't seem fair with regular coffee available and free. The room was good but the bathroom configuration was awful. It is very small and not user friendly for two people. Otherwise the hotel was good.
Stayed 3 nights in Jan 2025

10/10 Excellent

James, Oriental Bay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Wai Hung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

karl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for a city stay
Stayed 2 nights in Jan 2025

6/10 Okay

Ceinwen

Travelled with partner
Disliked: Staff & service
Average stay overall. Bed wasn’t to our liking but that is an individual thing. Breakfast was ok but absolutely chaotic dining area. No observed coordination from staff which created chaos. No control of entry of guests resulting in too many people which flowed into shortage of food, plates & cutlery…and many people walking around with food & nowhere to sit. Staff were functional but not welcoming at reception.
Stayed 1 night in Jan 2025

8/10 Good

Simon John, PROSPECT VALE, 7250, TAS

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

8/10 Good

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service especially from the breakfast staff, breakfast inclusion was fantastic and great value, easy check in and check out, easy to access and in a convenient location
Stayed 3 nights in Jan 2025

8/10 Good

Alan, Newcastle Upon Tyne

Liked: Cleanliness
Good location for the AO.
Stayed 7 nights in Jan 2025

8/10 Good

Sharon, Sydney

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is conveniently located close to Southbank and the VIC Arts Centre, 15-20 minutes walk to Melbourne Park. We had a lovely view over the gardens from our twin room on level 18. The room was reasonably small but as expected with twin single beds placed very close together. The beds were comfortable apart from a plastic-topped pillow top on the mattress that was reminiscent of a hospital bed and noticeable when you moved around. Shower pressure was reasonable but the bathroom, which was separated from the bedroom area by frosted, patterned, translucent glass, had an unusual design with one door used to close off either the entire room or just the shower. It was good to have a tiled entry for wet umbrellas and an open wardrobe with room for a suitcase at the base, as well as a kettle in the room. The breakfast buffet of hot and cold offerings was reasonable but you need to get there before 9 am if you want a full selection of items.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tejal

Stayed 4 nights in Jan 2025

8/10 Good

Summit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The girl at the check in desk on NYE was fabulous as she was trying to do everything on her own, as well as the bar counter. More staff were really needed. Mark, the breakfast manager was fabulous, friendly and extremely helpful. The bathroom doors in the hotel rooms freaked me out that they automatically would close. Not sure if that is something for handicapped guests but it made me very uncomfortable. Great location. Would stay again. Thx
Stayed 1 night in Dec 2024

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. The complimentary parking and breakfast are a definite plus. Staff are friendly and happy to help but the limited number meant waiting around for services.
Stayed 4 nights in Dec 2024

10/10 Excellent

Steve

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Great hotel, staff were great and helpful
Stayed 1 night in Nov 2024

4/10 Poor

Serkan, Auckland

Travelled with partner
Disliked: Cleanliness, staff & service
The hotel is conveniently located, which is a definite advantage. However, there are some significant issues that need to be addressed. The room was very dusty, and even after housekeeping had serviced it, it was clear they hadn’t vacuumed properly, as I found piles of hair in the corners. Additionally, there were visible stains throughout the room, as well as in the corridors, reception area, and dining room, which detracted from the overall cleanliness and comfort. Most of the staff were pleasant and professional, but unfortunately, one receptionist with short hair was exceptionally rude and displayed an attitude that is unacceptable in the hospitality industry. I strongly recommend that management address her behavior to ensure guests are treated with respect and professionalism. With some improvements in cleanliness and staff training, this hotel could offer a much better experience.
Stayed 4 nights in Dec 2024

8/10 Good

Antoinette

Stayed 1 night in Nov 2024

6/10 Okay

Eric

Stayed 5 nights in Nov 2024

10/10 Excellent

Joshua, Buderim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front staff offered me an upgrade to a deluxe room and I only had to join their rewards program (no cost). Breakfast was included and wide range of things to choose - clean and delicious. Staff also efficient to clean away empty plates and glasses.
Stayed 1 night in Dec 2024

8/10 Good

Fiona

We loved the free breakfast
Stayed 1 night in Nov 2024

10/10 Excellent

Garrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable stay in a great location.
Stayed 2 nights in Nov 2024

8/10 Good

Satish

Business traveller
Liked: Amenities
Great location and great ambience. Would be good if you can provide the guests with Tolieteries and Slipons.
Stayed 2 nights in Nov 2024

8/10 Good

Christian

Business traveller
Liked: Cleanliness, staff & service, amenities
Upon checking out, I was told invoice was emailed to me. TWO weeks later, not received it, and when i call the hotel reception, they don't have any records of my night / stay, but my company credit card has been debited
Stayed 1 night in Nov 2024