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The Crew Hotel Kualanamu International Airport

3.0 star property
Hotel with a full-service spa, in the vicinity of Grand City Hall

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Crew Hotel Kualanamu International Airport

Front of property
Reception
Desk, free WiFi
Bathroom shower
Interior detail

Reviews

7.2 out of 10

Good

Popular amenities

  • Free airport shuttle
    Free airport shuttle
  • Spa
    Spa
  • Room service
    Room service
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Economy Class

Desk, free WiFi

Economy Class

Highlights

Air conditioning
Fridge
Private bathroom
Coffee/tea maker
Free bottled water
Daily housekeeping
Desk
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Business Class

Desk, free WiFi

Business Class

Highlights

Air conditioning
Fridge
Private bathroom
Coffee/tea maker
Free bottled water
Daily housekeeping
Desk
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Similar properties

Outdoor pool
d'primahotel Kualanamu Medan
Pool
Free airport shuttle
Kids pool
Parking included
8.6 out of 10, Excellent, (55)
The price is S$30
includes taxes & fees
28 Nov - 29 Nov
d'primahotel Kualanamu Medan
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About the area

Map
Jalan Arteri Bandara Kuala Namu No. 09, Medan, 20372

What's nearby

  • Grand City Hall - 19 min drive - 19.1 km
  • Medan Mall - 19 min drive - 18.8 km
  • Great Mosque of Medan - 20 min drive - 19.2 km
  • Maimun Palace - 20 min drive - 19.1 km
  • Sun Plaza - 21 min drive - 21.1 km

Getting around

  • Bandara Kualanamu Station - 9 min drive
  • Medan (KNO-Kuala Namu Intl.) - 7 min drive

Restaurants

  • ‪PappaRich - ‬2 min walk
  • ‪RM Padang Raya - ‬7 min drive
  • ‪D'raja Coffee Hub KNO - ‬2 min walk
  • ‪KFC - ‬2 min walk
  • ‪D'lobby Hub Kno - ‬2 min walk

About this property

The Crew Hotel Kualanamu International Airport

Hotel near Grand City Hall
A free return airport shuttle, laundry facilities and a full-service spa are just a few of the amenities provided at The Crew Hotel Kualanamu International Airport. The on-site Indonesian cuisine restaurant, Cockpit, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi.
Additional perks include:
  • A 24-hour front desk, a lift and free newspapers
Room features
All 152 rooms boast comforts such as air conditioning, as well as perks such as free WiFi and free bottled water.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Fridges, coffee/tea makers and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Onsite motorcycle parking only

Food and drink

  • A restaurant

Restaurants on site

  • Cockpit

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Full-service spa

  • Spa open daily

Accessibility

  • Lift

More

  • 8 floors
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Crew Hotel KNO Medan
Crew Hotel KNO
Crew KNO Medan
Crew Hotel Kualanamu International Airport Medan
Crew Hotel Kualanamu International Airport
Crew Kualanamu International Airport Medan
Crew Kualanamu International Airport
The Crew Hotel KNO
Crew Kualanamu Airport
The Crew Kualanamu Medan
The Crew Hotel Kualanamu International Airport Hotel
The Crew Hotel Kualanamu International Airport Medan
The Crew Hotel Kualanamu International Airport Hotel Medan

Frequently asked questions

Is The Crew Hotel Kualanamu International Airport pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Crew Hotel Kualanamu International Airport?

Motorbike parking only.

What time is check-in at The Crew Hotel Kualanamu International Airport?

Check-in start time: 2 PM; check-in end time: 11:00 PM.

What time is check-out at The Crew Hotel Kualanamu International Airport?

Checkout is at noon.

Does The Crew Hotel Kualanamu International Airport provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs at scheduled times.

Where is The Crew Hotel Kualanamu International Airport located?

Situated in Medan, this spa hotel is within 12 mi (20 km) of Grand City Hall, Maimun Palace and Great Mosque of Medan. Tjong A Fie's Mansion and Vihara Borobudur are also within 16 mi (25 km).

The Crew Hotel Kualanamu International Airport Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 18 out of 80 reviews" "
Rating 8 - Good. 30 out of 80 reviews" "
Rating 6 - Okay. 18 out of 80 reviews" "
Rating 4 - Poor. 8 out of 80 reviews" "
Rating 2 - Terrible. 6 out of 80 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Laura

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

8/10 Good

john d

Stayed 1 night in Jun 2023

10/10 Excellent

Edwin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is reasonably big and very comfortable. The bathroom is clean but too small..
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

Timir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport Close to airport Close to airport
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly and helpfull. Recommend for a visvisit anytime.
Stayed 1 night in Jan 2019

8/10 Good

BigIslandGuy, Kona HI

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location was great for quick layover. This is a flight crew hotel so rooms have total darkness ability.
Stayed 1 night in Jul 2018

10/10 Excellent

Tudor

Nice, clean and good service
Great place to stay for a stop over
Stayed 1 night in Sep 2018

6/10 Okay

rs, sg

Liked: Cleanliness, property conditions & facilities, room comfort
Very close to airport
Super close to airport, got there in 10 minutes. Bit disappointed with breakfast experience, asked for vegetarian but got a big chicken in the box and wasn’t allowed to eat the buffet breakfast after that!
Stayed 1 night in Aug 2018

10/10 Excellent

Setiawan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you
Staff are welcoming us and free shuttle bus to airport standby for us at morning.
Stayed 1 night in Aug 2018

6/10 Okay

Edwin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The first day, when I checked in the hotel room at 2pm to 4 pm, I had experienced the aircon wasn’t working..it was very warm with the room facing the afternoons sun. No one attended to me after 2 complains.., so I packed up my luggage and informed the receptionist that I wanted to reject this room and so I went down to meet them at the receptionist counter got my room changed, But to a much smaller one ☹️.
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in May 2018

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
All good except for cold uninspiring breakfast
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great transit stay
I had an early flight so the location was perfect. The complimentary shuttle to the airport an added bonus. I chose business class room as the standard do not have any windows. The room and amenities was very clean and modern.
Stayed 1 night in Apr 2018

4/10 Poor

lim

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Thin walls
If your sleep is easily disturb by sound, skip this hotel. Thin walls.
Stayed 1 night in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to airport and train station
Excellent quite place to stay if connections are required for air and train travel.
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed overnight and the staff were very helpfull
Stayed 1 night in Nov 2017

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Over all a nice hotel nice and comfortable.
Stayed 1 night in Nov 2017

6/10 Okay

Brayden, Australia

Liked: Cleanliness, room comfort
Its OK
Its ok for an overnight if linking flights as its close to airport. There is a breakfast available but no restaurant for meals which is a pain. I go next door to The Crew Hotel which is most probably a better choice if you need an all in one. Hotel is clean and cheap for the location.
Stayed 1 night in Aug 2017

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was perfect
Some folks had issues here; we did not. Our room was clean and comfortable, no noise, no bugs, no issues. We wanted a hotel close to the airport and this ended up perfect. I wouldn't recommend staying at this location unless you are purposefully trying to remain close to the airport but if proximity and convenience is your goal then Crew should be a solid option.
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay and rest
Nice place near food court and have 3D museum. This hotel have free shuttle bus to kualanamu airport. Nice hotel service
Stayed 1 night in Jun 2017