The Batik Hotel

3.5 star property
Hotel in Medan with full-service spa and 24-hour front desk

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February 2025

Photo gallery for The Batik Hotel

Front of property – evening/night
Lobby
Front of property
Front of property
Individually decorated, desk, soundproofing, free WiFi

Reviews

7.4 out of 10

Good

Popular amenities

  • Spa
  • Laundry
  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Room options

Available filters for rooms
Showing 2 of 2 rooms

Business Class

Highlights

Soundproofed
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Private bathroom
Bidet
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Economy Class

Highlights

Soundproofed
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Private bathroom
Bidet
  • 16.0 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Jl. Iskandar Muda No. 15, Medan, North Sumatera, 20154

What's nearby

  • University of North Sumatera - 19 min walk
  • Sun Plaza - 3 min drive
  • Grand City Hall - 4 min drive
  • Maimun Palace - 4 min drive
  • Medan Mall - 4 min drive

Getting around

  • Medan Station - 13 min drive
  • Medan (KNO-Kuala Namu Intl.) - 51 min drive

Restaurants

  • ‪Mie Ayam Jamur Spesial - ‬2 min walk
  • ‪Trattoria Ristorante Italiano - ‬9 min walk
  • ‪Ayam Goreng Lombok Ijo - ‬3 min walk
  • ‪Rumah Makan Mie Ayam Jamur Special H. Mahmud.S - ‬6 min walk
  • ‪The Traders - ‬10 min walk

About this property

The Batik Hotel

Hotel in the city centre
You can look forward to a terrace, a hair salon and dry cleaning/laundry services at The Batik Hotel. Take some time to relax at the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as a restaurant.
You'll also find perks such as:
  • Tour/ticket information, a lift and a 24-hour front desk
  • A TV in reception and multilingual staff
Room features
All 60 individually decorated rooms include thoughtful touches such as 24-hour room service and air conditioning, as well as amenities such as free WiFi and sound-insulated walls.
More amenities include:
  • Bathrooms with showers and bidets
  • Flat-screen TVs with cable channels
  • Fridges, electric kettles and ceiling fans

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • A restaurant

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • Lift

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: IDR 150000.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Batik Hotel Medan
Batik Medan
The Batik Hotel Hotel
The Batik Hotel Medan
The Batik Hotel Hotel Medan

Frequently asked questions

Is The Batik Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Batik Hotel?

Limited spots are available.

What time is check-in at The Batik Hotel?

Check-in start time: 1:00 PM; check-in end time: midnight.

What time is check-out at The Batik Hotel?

Checkout is at noon.

Where is The Batik Hotel located?

Located in the heart of Medan, this spa hotel is within 1 mile (2 km) of Rahmat International Wildlife Museum & Gallery, University of North Sumatera and Vihara Gunung Timur. Sun Plaza and Sri Mariamman Temple are also within 2 miles (3 km).

The Batik Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 5 out of 29 reviews" "
Rating 8 - Good. 13 out of 29 reviews" "
Rating 6 - Okay. 7 out of 29 reviews" "
Rating 4 - Poor. 4 out of 29 reviews" "
Rating 2 - Terrible. 0 out of 29 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Syaz

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay here, hope to stay again. Wonderful experience there. Hope can have better breakfast choices. Hope can have better shower gel and replenishment done everyday.
Stayed 5 nights in Dec 2019

10/10 Excellent

Derrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall was fine. will consider to stay again in future.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 2 nights in Apr 2019

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2019

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Din, Penang Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Batik Hotel offers a good basic facilities for working trip stop over. Only the Batik price at the store/boutique is very pricey.
Stayed 3 nights in Oct 2018

4/10 Poor

Richard, Kuala Lumpur

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Check in hotel without window , request for window have to pay extra RP200,000 per room for 2 night we pay RP400,000. 1) check in no window 2) move to window room , Air condition not working move again. 3) At last .
Stayed 2 nights in Oct 2018

8/10 Good

Hendrawan

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New with friendly staff
Smallish Room but suited what needed very helpful in getting driver for Latina trip
Stayed 4 nights in Jul 2018

4/10 Poor

Raymond

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
1/2 a ⭐️
What is there to say? I hated it
Stayed 4 nights in May 2018

6/10 Okay

Sunil, Singapore

Disliked: Staff & service, property conditions & facilities
Not Recommended
Absolutely Poor WIFI and Lazy Night Shift front desk staff. Approached front desk and found him sleeping and asked to look into the wifi issues as it's not connecting throughout the whole night. Gave unacceptable excuses such as, no technician and only available at 10.00am. Assured me that he will inform morning shift to follow up and upon checking with front desk, No communication took place. Insisted to change room. Found wifi is intermittently connecting. What a Disaster.
Stayed 3 nights in May 2018

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth for money
Everything is good just the bad part is wall soundproof need improvement

4/10 Poor

Abdulkadir

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Small rooms and bad bathroom
I booked one night because I wasn’t sure the condition of the hotel and that thinking paid off for me. First the hotel is new and clean the problem was the room the room was so small you can only get to the bed on one side! Second problem is the bathroom as soon as you take shower you see the water running to bed because the shower has zero gab to hold water for those reasons I decided to check out next morning. Having said that, the staff were good and helpful, it’s breakfast also good overall the hotel is New and has mini refrigerator and tea what kills the deal is the rooms and bathroom condition.

8/10 Good

Tah, perak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and nice. Easy to Grabcar from there to any
Loved it. The only issue was aircon was a bit slow. Other than that great hotel and great staff.
Stayed 3 nights in Mar 2018

8/10 Good

Shah_jeex, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Good breakfast, spacious room with TV - The hotel has a very nice Batik theme which makes it distinct. the room was clean nad spacious. The staff are pleasant. The AC was not strong enough even at the highest setting, and could do with servicing.

8/10 Good

ajay, anand gujarat india

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel out side city
Staff good . Service Good .highgnic Valu for money

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel with just appropriate amenities
Staff were really friendly and helpful.

4/10 Poor

Philip P Muthu, Singapore

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Lousy!
I was given a economy room with no windows. Terrible. It's like staying in a coffin. Can't imagine. Expedia should have warn the guest in regards to the room when a booking is done. I spoke to the duty manager and requested him to change the room with a window. They oblige and was given, after sometimes later. The toilet bowl is dirty with brown stains. The room is very small. Hardly can move around. Overall, I will not recommend to my friends.

8/10 Good

James, Penang

Liked: Staff & service
Value for money
Restaurant serve very nice Indonesian food, friendly and helpful staff.

6/10 Okay

Verified traveller

10/10 Excellent

Sri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2020

10/10 Excellent

あああ, 日本

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
came to this hotel with my friend for a 3D2N stay in medan.
Stayed 1 night in Mar 2018